On time, easy to book and provided great service. Thanks for meeting our inspection needs.read more

Hired them for termite treatment . Don't know outcome …read more Thorough inspection that day and scheduled for treatment June 2.

I absolutely love this company. I've utilized their services for 15 years now for both "as needed"…read moretreatments and for termite control. They always answer the phone, are reliable, show up at the scheduled time and are professional. Highly recommended. I wish other companies were this consistent.

No contract required. Fair pricing. Local, personalized, efficient. Very happy we switched !read more

I chose them several years ago after reading reviews. Very satisfied with results. I needed help…read morewith fleas from my cat, having them come sure beats bombing the house and is more effective.

Brans Pest Control has offered me a top notch, professional, and kind service. They listened…read morecarefully to me before tailoring a smart response.

I hope that others can benefit from my disappointing experience when considering BS. They respond…read morequickly to service appointments and contracting for services, but they are highly ineffective and poor communicators once $$ are spent. Their handling of my squirrel issue, resulted in added expense and time wasted. There was a lack of communication and accountability on their part, which was frustrating. Despite their representations and scheduling, the issue with the squirrel in my attic was not resolved as expected, resulting in wasted time and frustration for the tenant and me. It left me with incurred expenses, a disgruntled tenant who missed work to be there for services they don't offer and an ongoing issue with a squirrel trying care for a smaller squirrel in my attic. I emailed to state it was returned/repeated squirrel activity. Chris scheduled the appointment only for the tech who has serviced the home twice before to say "we don't do that". It is important for companies to be transparent and take ownership of their missteps. I am still awaiting an apology and/or refund. TIMELINE Sept 5 - Initial visit. Squirrel activity identified. The tech saw a squirrel. See photo. Sept 13 - Unscheduled visit. Exterior serviced. Sept 18 - I advised the suggested repairs were made, but the tenant reported the same activity. Christian emailed me to state I needed to call to schedule an appointment. I asked the tenant to schedule the appointment since it required her to be at home. Sept 21 - I contacted the company by phone and email to request a MANAGER call me. Photo attached. Sept 23 - Christian called. He said they came out to ensure it wasn't something that they serviced. When I explained that their technician called before arriving "to explain" that this shouldn't have been scheduled because it isn't something he could address, Christian replied "Oh". I then asked if he knew who scheduled it in error and he said he didn't know. Then I asked Christian to confirm he was a leader and the requested call back. He stated he was not, but would ask the manager to call me. (This was the second phone request for a manager contact me about the communication issue.). Sept 24 - Danielle called. I called back and she was gone for the day. Sept 26 - I emailed to follow up. Danielle emailed to say she was headed into a meeting at 12p and would be unavailable the rest of the day. I replied to request a written apology from whoever scheduled this in error. Sept 27 - Danielle contacted me to state that (at approx. 11a). She then messaged that she would try me again on Monday and hoped I enjoyed the "beautiful weather over the weekend". I do not live in the state and was grappling with Helene effects. (Insensitive and snarky IMO). I didn't call back since she said she speak with me Monday, but I did message back to ask Danielle to let me know her hours since we can't seem to catch up with one another due to limited availability. I also reminded her of my request for an apology from the scheduler (once again). Photo attached. Sept 30 - AFTER this review, Danielle sent a polite, professional and responsive message with the requested information and her office hours. She also stated that Christian scheduled the appointment on 9/18. Yes, the same Christian who told me over the phone he didn't know who scheduled it, was the person who caused the tenant to miss time from work, additional days with the unresolved squirrel issues, unnecessary expenses and headaches.

So far I am very pleased with this company. I sent a request for a quote after reading reviews…read more Within a few hours I had a quote and contract agreement in my inbox. I completely forgot all about this and was contacted via phone which I appreciated. The person I spoke with on the phone was able to answer all the questions I had and I signed the agreement a couple of hours after hanging up with her. She called back quickly after that and was able to schedule my initial service for just a couple of days later. James just left my house. He gave me a rundown of exactly what he would be doing, where and how. He also told me things to look out for, what to expect during my quarterly visits and also how to schedule in between services if necessary. He was very professional, friendly and quick. I'm glad I chose this company so far!

Very fair pricing and they provide great service. I recommend them especially for termite contracts.read more

Bought a new house, needed treatment, as our last rental was in the country and bug-tastic. We…read moreknew we'd be bringing bugs with us, and moving to a new place you never know the bug situation, but it was worse than we thought! At first treatment pass over by Billiot, it seemed things were okay until we started seeing a spider here, and a roach there. Living in the south, you expect it once in a while, but you don't want it all up in your home! Billiot sends out surveys for once it's been a couple weeks after service. I wasn't initially going to mention the bugs still being alive because I knew had had to have brought some with us in moving boxes, but since they sent a survey I thought I'd throw it in there. WHOA DID THEY GET ON IT! They sent a person out same day to make it better. It happened to be the same guy, who is ALWAYS pleasant and INCREDIBLY professional and wonderful! His name is EJ, get him to do your treatment if possible!!! After he did his second treatment we have not seen a living insect again! Life is good without the worry of bugs!

Best Pest Control company in Slidell LA. I love how professional they are, how thorough the techs…read moreare, and how cost effective they are.

Family owned and LOCAL. Mr Lanier is experienced, humane and and does an excellent job!read more

Do yourself a favor and just call Chris!!! We had a rat infestation in our attic that we were…read moretotally oblivious to. We had seen a few droppings in our home but nothing that was of major concern. We live in Baton Rouge - do not hesitate to call Chris - he services all of South Louisiana!! We called Chris due to seeing a lot of droppings after being out of town for a week... Chris called me as soon as I reached out and listened to our concerns. He came out the next day - Chris is honest and fair. He went above and beyond the call - seriously our attic was disturbingly disgusting full of rat feces, urine throughout every crack and crevice and we HAD NO CLUE!! Chris and his guys did a great job - sealed the bottom of our home, removed all existing insulation in our attic (including an absurd amount of styrofoam from previous owners), all existing feces and urine, sanitized the attic & sprayed in all new insulation. We cannot thank you enough Chris and will recommend you to ANYONE!

Awful company. They didn't show up for 2 confirmed appointments and ignored our calls and emails…read more Told us she was visiting a friend in the hospital and had no phone service. When they finally showed up, they diagnosed and installed a new bird cage within 30-40 max. total. They charged us $310.00. We asked for an itemized bill and/or receipt for the new part, they refused. We sent an email stating that we objected the total amount invoiced and would be seeing legal help if they did not respond within a couple of days. This was Karen Larson (owner) response: "Ms. Blanchette, Please don't wait 3 days to contact the US Coast Guard Legal whom can pursue matters with me in a more professional nature, do so immediately. Working with you especially, has been very trying on many levels. Your balance is still 260.00."'''' Sincerely,

Larson's Air Conditioning is by far the best air conditioning company I have ever used. The…read moreprevious company I used had put a unit to small in my house. Darryl came and evaluated my attic space and the type of unit that would be best for my home. The insulation and customer service they offer is awesome. I was called for a follow up to make sure everything was ok after my new unit was installed. If you want quality service and great prices call Larson's. They are the best!!!