I found Dr.Harold to be warm, compassionate and very gifted at the service he provides for those…read moresuffering a muscular problem that caused me vertigo, constant neck pain, TMJ discomfort, and other pain that radiated into my face and head. He has patience and more patience. He constantly adjusted my orthotic until I was satisfied with its fit and had no discomfort. Dr. Harold has a pleasant sense of humor which often relieved the feeling of hopelessness. He gave me a life back to live and to say I'm grateful is an understatement. God bless Dr. Harold and his helpful staff. Linda Burns

A non-starter. They wanted $125 as an initial consultation for no services, just a quick spot…read morecheck to hear my issues and look in my mouth. My insurance company allows medical care providers to get quotes in advance of treatment. The office manager was not willing to call and get a quote. They wanted $3,800 for a TMJ evaluation and treatment program but are unwilling to help me find out what the insurance will pay. Because Blue Cross will provide this info only to health-care providers, I have to rely on the honesty and integrity of the health-care provider. I've been burned too many times in the past with outrageous bills from doctors and dentists to not know in advance what my out-of-pocket costs will be. And, a practice that won't lift a finger to get this information is not one that think I can trust. One star is deserved for their expecting me to just accept whatever the costs might be (not to mention the $125 fee for walking in the front door).

When I was 8 years old, I was riding a scooter down the street and crashed. I was banged up pretty…read morebad, but some neighbors were walking by and helped me out. Turns out that this neighbor was Dr. Stadiem. When I moved back to NC as an adult, I needed a primary care physician and started going to Dr. Stadiem. Best choice I could have made. Dr. Stadiem always takes the time to listen, is very careful with prescriptions, and just has a real feel for the patients needs. He is also very into how the mind helps the heeling process and that if you think something will work, it has a higher chance of working. The office staff is always friendly. Dr. Stadiem's wife Judy works at the front desk sometimes and is an absolute pleasure to talk to. So sweet and kind.

Since he moved to Duke Primary Care at Waverly Place, it's been almost impossible to get an…read moreappointment. After waiting three weeks, I was called a day before my appointment that he was "away". The level of concern and competence here is unacceptable. I recommend you go elsewhere for competent medical care.

Dr. Mike solved what 2 years of Physical therapy couldn't. I am one who was always skeptical of…read morechiropractors....After 2 years it was time to try something else to figure out my back pain that kept me from playing tennis and golf and other activities. Once in the office he took x-rays and then we went over those. The x-rays clearly showed that things were out of alignment. Even though my PT was helping it never lasted. After 3 months things started to improve. He has a plan and if you follow it things will get better. I started at 3 times a week and I am now at once a week. We are working on trying to get me down to twice or even once a month. To anyone who says they didn't get better in three months or feel any change... then maybe you weren't following the protocol of that he recommends to the letter. I can say that if I miss doing certain exercises for two days things start to not feel right. But if I get back to doing what needs to be done then it can correct it self.

I was suggested him from my chiropractor in Alaska, with constant care/adjustments and muscle…read morebuild/gym I saw improvement. Yeah my insurance doesn't pay for it, and I drive an hour to get to him. But I believe It's worth it.

Very committed and talented SLP staff, many with much longevity at Duke. Concerned about health…read moreequity and eager to deliver services to the RTP community.

I've been here a few times in the past year, and have been impressed by the professionalism and…read moreservice here. I was nervous about having a hearing test done, but they explained the test beforehand, and the results right after. I look forward to returning as needed for follow-ups.

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

We were here for a day surgery for the first time at this hospital…read more I was very impressed with the efficiency, professionalism and quality of care we received. The facility was clean and the staff helpful, knowledgeable and kind. From the registration to discharge, the process was well organized and worked very well. I would recommend this facility.

Awful is the only way to explain it. Sat in waiting room in wheelchair for two hours throwing up…read morebefore being called back. Then I got a $3500 bill after insurance. Insane. What can you improve? Umm everything. They told me I had pancreatitis and changed me more than I make in 3 months. Then I went to follow up with specialist and she proceeded to tell me it was 100% not pancreatitis. Hilarious. I would rather die than come back here