Terrible service. We had an initial phone call with lots of questions about our child to get set up…read morefor an evaluation. Then answered the same questions at that evaluation (which there were several issues scheduling). Then had to complete a survey with the same questions prior to the first actual appt. Each time we scheduled an appointment for the first evaluation and then services, we'd then be asked to move it (this rescheduling happened twice for the initial evaluation), or we scheduled the first actual appt for services and they cancelled the appointment day-of (less than two hours prior) because the provider was out/couldn't make it. It's been well over three months of dealing with cancelled, moved appts, repeated paperwork and our child has still never been seen for any care. Would not recommend!

A great pediatric occupational therapy group- my sweet nephew received services here and his mother…read more(my sister) cannot say enough great things about this group. We are amazed at how far he's come all thanks to EPT!

I have been coming here for years. Can't believe I have never done a review. I do have an account…read moreon their "patient portal". This site does a good job of keeping up with all of the care you have had. I messaged through the portal that I needed to see my Dr and they got me in in 2 days time. It was quick and easy. I them received follow up texts and emails for verification purposes. When I arrived for my appt, check in was quick. They collected my co-pay and I was called back within 15 min. Everyone was friendly and professional. In the past, I have also done PT at this location. No complaints about that either. Just ask questions --- be sure you understand the process.

I was told that Sundays were only days they do MRIs at this location They didn't tell me other…read morelocation options. The machine they put me in was a torture chamber. I screamed bloody murder to let me out the 1st time so they adjust the foam airplane earplugs and put hard flat plastic panels on each ear. They slid me in again and again I was screaming screaming let me out. I was pulling up my head and body which I strained trying to get out. It was unbearable. The highest level sound a human can stand before it gets unbearable is 120 decibels and I swear mine was higher. My head was rattling, I couldn't hear my voice in the normal way when I was talking. All the muscles and bones were strained to the max. I have really loved EmergeOrtho but I am so traumatized I dont even want to go to the good machine which I had prior, at another of their locations, until the trauma and anxiety wear off. I ended up in an Urgent Care Center about thirty minutes later. My neck, head, shoulders, even abdomen were feeling like there had been stressed and strained. Also I was worried about my ears. At WakeMed Urgent Care they found no perforations in my ears. They treated my neck and sent me with a Rx for muscle Relaxers plus a strong lidocaine gel. I cancelled the appt I let them to go to the other location and backed out of that one. Too traumatized. My theory: the MRI Machine was from the 60's and the two people in there were clueless. To be fair and just, those two technicians should have to experience what I did. I want to know some things: why did the phone operator tell me I could only get an MRI on a Sunday? Bribery, side hustle ? I want to know the make and model of that machine, and when it should have been retired. I want the names of the technicians. And a good attorney. All names of attorneys are welcome. Only honest will be considered.

Wow, this 68-year old's back feels great, thanks to Physical Therapist Mark's experience and…read moreexpertise. I waited way too long to get something fixed. No surgery like they pedal on TV ads and no painful chiropractor stuff, jargon, etc. And, so easy to get to, in the geographical center of Cary, NC.

My child had a speech appt for today sch dyked for 11am and the speech therapist didn't show up…read moreuntil 11:20 am leaving only 20 minute session before his physical therapy at 1140am.

Excellent caring service. Knowledgeable Physical Therapists. Complimentary online programs via an…read moreapp. Recommended.

Great place to have your physical therapy…read more Therapist are great know what they are doing.

I've had an amazing recovery with my total shoulder replacement surgery, and my hand therapy is…read moregoing real well there too Michael and Thomas is help me regain up to at least 60% of my movement in my arm and hand and I am giving me a real opportunity to improve. I'm finished with my shoulder therapy and will continue by Michael's technique at home to continue in my recovery, and have a couple more surgeries to improve movement and will lessen pain. I've been in therapy with my hand before, but this super exceeds anything I expected, and I recommend them highly

I took my mother who was in need of physical therapy to this location, and she saw Stacey Head. At…read moredoctor's orders, my mom needs physical therapy in 2-week increments. At her first appointment, there was inclement weather, and we completely understand Stacey's concern for her children's whereabouts. However, I felt it unfair that my mother lost time at her paid appointment due to this. Stacey told her she had another client directly after her, and she refused to go over exercises with her. In addition, the location was unable to schedule her next appointment until March 2020, which was more than 7 weeks out? How is it that you accept a new patient, and you fail to accommodate? The office called several times with cancelations for the same week she had therapy? She did not need therapy the same week, she needed an appointment 2 weeks thereafter. They told us they are short-staffed and Stacey was the only therapist on hand. How is this our problem? I will say the other Duke locations are great, and they are very accommodating, but I would not go back to this particular location again, even if it closely located.

Arrived at my appointment 15 min early as recommended for my…read more sports therapy session. The location is conveniently located near my home, quiet and clean. The staff was friendly and e-checking through the kiosk was helpful ( have a screenshot of your pre checkin on your phone for a smooth e-checkin) Unika B. & Co.

We have been seeing Carly at pediatric therapy associates for 8 months! The difference I have seen…read morewith my son's ability to self regulate is amazing and he looks forward to his weekly appointments to play at OT. HIGHLY recommend PTA and Carly to anyone who thinks their kiddo could benefit from OT.

Ellie has been a great partner in helping to develop my sons speech. Thankful for great resources…read morein the triangle.