Horrible service, dirty and smells. Hard to understand employee, rude, blunt and just don't care. They say, yes, okay we will do it, just to get rid of you. read more

First time ever coming to this brand of gas station, and I ain't ever coming here again. This place is a dump! Most pumps are broke, the pumps pump extremely slow like ten minutes to fill up. The inside stinks. They got incense burning to make it worse. Then I saw they had slot machines going. How classless. And to make it worse, the don't have any hot water or soap in the bathroom and have the nerve to have people cooking. So ya know they don't wash their hands. Gross! I wouldn't eat there if you paid me. Bunch of people who look like they don't wash before coming out the house. read more

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Dirty laundry mat and stinky bathrooms!! This place has went to shit!! Can't even sit down while your clothes are drying cause homeless take up the seats so they can sleep read more

Fox Fuels - A man sleeping on the bench inside Fox gas station - Gas Stations Near Me - Balch Springs, Texas

This is not a gas station but more of a drug attic. Hang out. The pumps don't work I tried three different ones. Do not come here. This place is nasty ghetto. read more

Fox Fuels - Noticed nobody is pumping gas here - Gas Stations Near Me - Balch Springs, Texas

I am here doing 2 loads of laundry and went into the attached food center to purchase a snack for my three year old granddaughter. The clerk had no change on a $4.85 charge, and her manager was going to make change for the quarters in the back I was fine with that, and returned a few moments later at which time the rudeness and professionalism pretty much ruined my trip there. The managers name is Jay, and she literally treated me in such a low class ghetto attitude that really began with a simple Comment from the clerk , regarding the 15 cents change. They still did not have any change, but suggested if i has a dime they would give me a quarter. My reply was " I'm surprised we didn't think of that the first time" I meant that as a simple observation of it being a good solution, and when those words came out of my mouth, the African American clerk rudely said, "you don't have to get combative with me, we don't tolerate customers rudeness" At which time the manager Jay , jumped on board the whole conversation, i asked her how that was interpreted as me being combative, to which the other clerk changed her whole demeanor and glared, raised her voice and the two of them were actually extremely combative, rude and street crass in their behavior. She began waving her hand in that way that is so epically ghetto, and when i asked the manager Jay, who her manager was: her reply was " you don't need to know" They basically tag teamed me, and at the end with clenched jaws and rude expressions B began telling me to " have a blessed day" Translation: Back the f... off I tried to interject that i am a paying customer , but neither one cared, and they seemed like a gang of sorts. I wish i knew how to reply this to both of their managers. I will never return to this place. Stay away!! read more

Fox Fuels - Entrance - Gas Stations Near Me - Balch Springs, Texas

Worst customer service from the lady cleaning at night. I took my time ,while me and my husband were washing our clothes, to read all the signs because I don't want to be "that customer". But I had well enough time for a place that's supposed to be 24/7 tacos AND 24/7 wash/dry. Was here well before 11pm...it's 11:29 at night and she's walking around and yelled at my husband "You know we close at 12 right" he sat there with our daughter and ignored her...I came over to him because of how loud she was. There's no reason someone should be treated that way. read more

Where do I start? Do I start with EVERY diesel pump didn't work? Do I start with no fountain drinks worked? Or what about the lack of Coca-Cola products? I'm not even sure that the people worked as any customer that went into the store walked out with nothing to show for it. read more

So I'm staying at the comfort inn across the street ... for a 24 hour spot all my needs were met ...Tacos, Gas, Beers, and a laundry machine....wish they had these in the DMV DC Maryland Virginia read more

If I could give less than one star, I would. Same young girl who has messed up before just basically stole 12 dollars off a gift card, messed up the transaction, and screwed me out of my last bit of money to put in my gas tank. Not the first time we've had problems with her. When confronted about it, she said "How much money you don't have isn't my problem". Really terrific customer service. That chick should be fired. Yes you, ISABELLA. Completely incompetent moron. read more

The beef tacos I ordered were salty, greasy and had the smell of alpo dog food. I've ate the tacos from here before, and thought they tasted good in the past, but not recently. I was so confused I had to go get tested for Covid next day, and my test results were negative! So the tacos I tried to eat from here were really nasty! Whoever cooking the meat is overdoing it with the seasoning and need to be fired! What a waste of money! read more

I'd give it no stars if I could.. the entire place is dirty ASF! Restroom are the worst. Laundry Machines leak.. and don't wash or dry clothes good at all.. dryers might even leave your clothes burnt... most the Machines don't work.. The food over priced and greasy asf.. this place should be shut down and remodeled.. or new management. OH YEAH IF IT RAINS DO NOT PUT GAS HERE!!!!!!! They have had water in their gas before. read more

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If I could give this place zero stars. The customer service is rude. The tacos are nasty they need a new cook. It is horrible I will never go there again. Not even for gas. read more

Pretty convenient location. Great basic Nachos. Nice snack store. Only two problems I can see are that they need to fix some of those dryers or add more. And have some hot water. But all in all it's a good place to get your clothes done in a pinch. God I can't wait until my washer gets repaired or even replaced. read more

Needs to go out of business none of their pumps work no credit card at the pump it's have time forever saying New Management it needs another new management sign because the management they have now is terrible read more

my husband went inside and paid $50 for gas at $3.04 a gallon after pumping the gas he looked at the pump and he got 11.01 gallons of gas when he should have received 16.44 gallons of gas. Nothing we can do this time around because he did not take a picture of it until after he left and realized what had happened, and of course fox fuels in Balch Springs doesn't answer their phone so I'm contacting someone else that can catch them if they are stealing gas from their customers. if they do that 15-20 times a day, they are making a nice little profit because we paid $15.20 for gas we did not receive. Time to contact FTC. read more

Very good food and fast service if it helps you always order your food at the register then take your receipt to the people cooking‍

Man I had to come here to rant . This place Fuc**** sucks ,the food cook in there couldn't cook better than a 12 month baby , who don't know how to melt cheese like wtf , then I come back in to ask why didn't he melt it , guess what he do ,?.?.?.? PUT MORE COLD FUC**** CHEESE, then tells me he cant melt don't go here for the food atall read more

Novelty-like Gas Station, clean & spacious, plus they had a delicious Frozen French Vanilla Coffee.

This place sucks. The food service is terrible. Rude. The place is ran horribly. Ridiculous. Don't try and get anything to eat here; You will be disappointed. read more

Plus: Very well maintained and clean. Plenty of dryers and washing machines. Great not having to pay for dryers. Breakfast items on menu low priced. Cons: burgers are high priced. Don't have listed prices on the majority of the many items sold. Need more laundry baskets. No free WiFi that I can find. read more

I give it NO STARS!!!!!!!!!!!! The worst laundry facility I have ever been to! Almost all the driers are out of order! I'm here right now doing laundry for the first time. Some of the driers that were working don't start again unless the filter is cleaned out. Another lady suggested me to do that and it worked on the ones I cleaned out. On others it didn't. They only give 4 minutes to dry. Why are the machines set for only 15 minutes to dry when it takes about 25-30 minute too? The place is dirty. Do y'all not clean the laundry detergent compartment? There's drier sheet everywhere. Getting back to the filters, the ones I took out had thick drier lint, that's gross! Fox needs to pay me for doing their employees work. Lastly why isn't there any hand soap in the restroom? For so many to be worried about getting Covid, Fox is the last place you want to do laundry at! I was just told the Mens restroom has water puddles on the floor. Thanks for wasting our money and time coming here!!!!! Fox, people's time is value able. For these driers not to work after the washers are over priced is plain being greedy. I hate doing reviews and it's rare when I do. Ive worked in customer service for over 15 years in the HVAC INDUSTRY so believe me when I say there's not word I can think of for this experience. I will however suggest to folks who are new to the area, NEVER COME HERE TO DO YOUR LAUNDRY! It may look new, nice and clean BUT I WILL TELL YOU, It's the worst place to do laundry or even to use the restrooms! read more

The bathrooms and maybe the whole place in Back Springs, Tx. was NASTY! The bathrooms stunk, First and last time to go there

Poor customer service. Employees act like they have something better to do. Best thing about that place is the rice and beans. read more

The washer and dryers suck washed clothes two times still don't think they are washed ... will never come here cheap washers and free dryer cause they don't work . Half the dryers don't work.. Really bad for a Business read more

The interior of this place was nice, but the customer service sucks. The people took forever to check me out and that would be understandable if there was a lot of people, but I was literally the only person there at the time. The only reason I didn't mind coming here was bc of the gas prices, which are the lowest in town. I wouldn't get off of the car to check anything inside out. No matter how clean and nice heir interior is. read more

Stopped in on the way back from a road trip to get some tacos. I read the reviews but most had to do with the service & issues not related to the food. It's a huge site with many many gas pumps. Don't be fooled by the laundromat attached. The tacos were delicious. The burrito wasn't bad either. The establishment looks pretty fancy inside & the bathrooms were clean. I would definitely stop in again. My only issue was that the doors on the bathroom stalls were really close to the toilets. Don't know that I've ever had that issue in any other ladies restroom. Don't take your purse in the stall if you don't have to. read more

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What's the deal with using a credit card and MUST GO INSIDE TO PAY!!! That is ridiculous!!!

I hated my experiences there. The pumps never work. The last time, I went to 5 separate pumps before I gave up. Then I went into the store and asked for a manager and was told there was no one in charge that could talk to me. Then they gave me a number to call on weekdays. The number just rings until it goes to a busy signal. Do they really hate their customers that much? read more

Tacos aren't good at all. Tortillas are soggy. All onions no cilantro and they premix it so if you ask for cilantro you're just gonna get more onions. Trompo and salsas have no flavor. This is the first bad review I've ever written so that says a lot. Customer service is seriously lacking at the checkout and taco station. They should have invested more in their employees and taco stand than waisting money on those tacky chandeliers. I can't imagine the upkeep on bulbs alone. lol read more

Nice n tasty tacos, but here's my problem with them. Bought some for the first time ever in the afternoon and the lady at the taco stand packed them nicely with meat. Went back for more a lot at night and the guy at the taco stand barely put any meat in them at all. AVOID THE GUY AT THE TACO STAND WITH THE BIG TATTOOS ON THE BACK OF HIS NECK, HE IS NOT PACKING THE TACOS WITH ENOUGH MEAT & HE DOESN'T CARE. read more

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Do not come here!!! Pumps are not safe gas spills out, machines are tapped for fraud, I guess that's why you have to go inside and pay now. The lines are long inside getting gas is supposed to be quick and easy! This was a horrible experience coming here! read more

If you want to see 100 washers but only two working go here! Wanna see 100 dryers but only 3 working? This is you spot! Used to have clean Bathrooms now they have half the sinks work , one soap working and one hand dryer. gas pumps don't take cards so skip that if on way to work. Basically a great place to begin with gone to shit! Barely open your windows if it's raining put your clothes on the outside and close the window drive until it quits raining and your clothes will be dry much more effective and efficient than stopping at this place read more

With 80 gas pumps you'll never have to wait to fill up! Clean restrooms but not as much privacy as the Texas Roadhouse across the street. But they keep them clean and the tacos are really good! Open 24 hours so you can wash your clothes anytime. I like going when there's nobody hardly there which is after 12 AM or 5 AM. $7.50 for the biggest washer and you get to dry your clothes for free. Unless you didn't wash there. Not sure how they manage to control that but anyway it works out great for me! So happy to have Fox Fuels right down the street! read more

Gas pumps are so slow, took me about 10-15 mins to pump 11 gallons , this is my 3rd time coming to this location and it's the same situation at different pumps read more

Price gougers!!!!!!!! I was very unhappy to see what they did to customers after the Houston hurricane. Although this location did have gas when everyone else was out, what they did on jacking the price was unethical and I will NEVER use this gas station again. As far as the facility, they do have a lot of pumps, that's about the only nice thing I can say. When it was brand new it was a little better, but has gone downhill fast; seems seedy. read more

DO NOT USE YOUR CREDIT OR DEBIT CARD HERE!!! Both my and my fiancés card information was stolen immediately after using it here and we came 4 days apart. read more

Do not get gas here unless you want your card information stolen. Read the reviews below! I got gas here on 11/9. Several hours later someone was trying to use my card number to order several things through delivery services. I had not used my card in several days because I had been using another credit card so the only place that had my card number was this gas station. My friend at work who lives in Balch Springs said it happened to her last month. read more

I stopped in yesterday afternoon to get a pack of America Spirits cigarettes and some snacks. When I asked the cashier for them I told him the Turquoise pack and told him they were on the end. He pointed to them and a nodded my head yes. At that time I got my card out to pay for them (which was on the other side of the register from my sight). After swiping my card I noticed he hadn't rung up my other purchases. When I went to tell him, I noticed he had retrieved the wrong cigarettes. When I brought it to his attention he stated that he couldn't exchange them for the cigarettes I pointed out to him. Even though I was right there, he refused to exchange them stating since I scanned my card, he couldn't exchange them for the correct ones. Even though the pack he rang up was the green pack and the fact he pointed to the correct pack that I requested which was the turquoise pack, he refused to exchange them. I reqiested to speak with the manager and he said there was no manager there. The person behind me stated this had happened to him also and the manager has to refund his money. I attempted to contact the manager at the location but no one answered the phone after multiple attempts. I will not darken the doors of this establishment ever again. read more

Gas, 24/7 tacos and a wash and fold. Who would have thought it would be the best taco I ever had....... I watched them cut the pork off of a freshly cooked and hung pig. Can you say Cochon de lait ? That's what we call in the south......the south's most famous and most delectable dishes -- marinated, pit-roasted young suckling pig, sliced thin but this was served on a taco. Great stuff here folks. read more

We stop by this place today to get some tacos . There was no one available to take our order in front counter. The lady cleaning the floors in the back came up to attend us and prepare tacos, i noticed she did not wear gloves or wash her hands after cleaning in the back. I noticed the food was all exposed with no rapping or lid, also there was a trash can next to food attracting flys , i notice flys over the food. I decided not to order. Beware if you dont want to get sick , this is not the place to go . read more