This has been my go to stop since we got a new puppy, from food to toys to treats and more. I…read moregrabbed a new harness for him, they had plenty of options but I found one that felt comfy for him. I also got a name tag engraved with the machine they have off to the side. They also have salon services here, I booked his appointment online. It was his first time here so I got him a puppy bath that takes about 1.5-2 hours, Julie was his groomer. She made him all nice and clean and then sprayed him with puppy perfume when we picked him up. The other groomers were welcoming and very helpful with all the questions we had about the process.

The most disgusting PetSmart grooming I've ever seen My dog…read morehad an appointment at 9 AM and was not ready until after 2:30 PM When I took him in, I couldn't believe how much dog hair there was on the floor unbelievable how management is not on top of those employees , I left my dog kind of concern, but I gave them the benefit of the doubt I walked out of there at 9:15 AM Then at 1 o'clock, I walked in the store to go and check on my dog since they had not called me. He had never been there for over 3 1/2 hours at this point it was almost going to be five hours. And they tell me oh he's not ready we are really behind and I'm looking on the floor and there's at least five different types of haircuts hair on the floor just a disaster a mess everywhere And she tells me oh he's not ready it's probably gonna be another hour or so and I told her are you serious wow I did not hear my dog bark since they had them locked up in the back So I just left outside to wait for him A whole hour and 15 minutes after I go in and they were calling me as I was opening the door and still a mess everywhere. I just saw two girls working there not sure if there was any other ones in the back. There's absolutely no excuse for the grooming area to be that disgusting They should be fired. Someone needs to be accountable. I'm sure I'm not the only one that thinks that after seeing such a mess, I wanted to take a photo of all the hair that was on the floor because it was unbelievable didn't wanna be rude and snapped the photo in front of them But management can go back to the date of Friday, February 6 Can you imagine how the back is? I will never bring my dog here ever again, and my dog has been coming here since about three years ago. If I could, I would not even even one star I still tip the girl, but she did not cut my dog's hair the right way I don't even believe she is a groomer He did not smell good and he was itching his bottom literally that night that I brought him home they must have not cleaned them good I hope they really see this review because they need to really get their together

I've been coming here for over 30 years! They're always updating with the times and have the best…read morequality food, treats and toppers on the market rn. My dog always loves what we pick out and they are really attentive to feed back if you ever do have an issue. Makes sure you go around all the dog food and say hello to the parrots!

Very helpful employees. I needed CBD for my dog and they recommended a very good one that he lovesread more

The owner is so knowledgeable and caring for your pet. We are so lucky to have him in our…read morecommunity. I highly recommend Healthy Furs.

Love everything that they sell for my dogs. My dogs love…read moreeverything and the supplements have help my dogs and just to know every is safe and organic what better to be giving my dogs healthy food, supplements and treats. The Omega my dogs love it

Holly is the best. My poodle had some bad experiences with past groomers, and Holly is one of the…read moregroomers who helped him overcome that. She's so patient with him. I know he can still be difficult but she gets all the important stuff done AND he looks adorable every time. It's so great to see him actually excited to be dropped off here. Thank you so much, Holly!!

I go here sometimes when I go to Debbie's Hallmark I really never get the happy vibe Anyway I…read morebought only two wet food because they carry very little selection of small dog food I paid cash and young lady gave me a mildew penny back I asked her for another penny because that one was green and horrible looking She replied that's is my last penny I told her keep it only to hear her put back in register where I heard it going with her change She obviously had more pennies but choose to lie and keep my penny It's not the penny I'm complaining but why are people so mean Have the attitude take it or leave it Shame on her!!! I recently got very sick with two bacterial infections that's why I was concerned for my health If they don't like their job don't take it out on customers !!! So sad life is not the same !!

I went in the store looking for dog piss pads and left with happiness! I think people who work in…read morepet stores and most wholesome down to earth people.

I LOVE the management and every single employee I met here. Just amazing, with a small town,…read morefriendly feel. It isn't overwhelming like some places. I rescued two severly neglected chained up dogs in a junkyard in South LA. They were young dogs but had never had baths. Attempting to give them a bath at home was a nightmare. I spoke with the managers who GENEROUSLY loaned me use of their grooming station after hearing their story. The whole store was EXTREMELY KIND AND COMPASSIONATE about these 2 poor souls and the hard life they lived. THEY REALLY CARE ABOUT ANIMALS AND THEIR WELFARE HERE. The staff was incredibly friendly and welcoming. The facility is large, clean and beautiful. One beautiful employee named Elk went above and beyond by coming to help me bath the male when she had some free time. He turned out to be beyond terrified of the water hosea and blowers and it would have been IMPOSSIBLE to bathe him without her voluntary help. I can't thank her enough. Such an amazing , bright, kind aoul! I cannot thank them enough for helping these two unfortunate dogs and helping to give them a better life for once. It would be impossible to get them adopted without baths. The male was so impacted with grease, old clumps hairs, and dirt that he was always hot and panting. He is now breathing normally and his fur is not like woolens dirty clumps. Everyone here cares. They're professional and corteous and helpful. It's not impersonal like big chain stores like petco. I'll be coming here for all my pet needs! Here is the dogs story. Please share if there are rescues or fosters that would be interested in helping them. THANK YOU Pet Supplies! https://nextdoor.com/p/tf27JPNxwQCm?utm_source=share&extras=MTc0OTg1ODA0&utm_campaign=1773470230230&share_action_id=667fa5ab-8c14-452c-ba50-f46af2330274

I took my dog into Earthwise for the first time to get groomed, prior to me bringing her in, she…read moreended up hurting her back leg a little, but needed to be groomed so bad, from rolling around in the dirt, I spoke to Jordan who was my groomer and let her know what happened, she was so sweet and professional, said she will take her time with Luna and will be careful with her leg, when I came to pick her up, Jordan greeted me with Luna, who looked so clean and beautiful, said sorry I took a bit longer then I usually do, but I went at Luna speed, I let her sit down a lot and did not want her standing on her leg as much if I could avoid that, that meant a lot to me, knowing groomers have a lot of dogs to see, and she took her time with my dog knowing her back leg issue. I will definitely come back and get my dog groomed here and with Jordan.

Earth wise is always great with our special orders. The staff is friendly and helpful.read more

I stopped in here on the recommendation of another pet store. I was looking for fancy pet mice and…read morethey suggested Petsmart. I said, "They only seem to have white mice..." and the lady told me that this store actually had black colored fancy pet mice. She'd just been there the day before. So I drove over and lo and behold, they had three fancy mice - one white one with slightly long fur, and two mice that were black and white. The two black and white mice didn't look to be in tip top health though, with both appearing to be sort of hunch-backed. Even so, I asked to see one of them, and got to hold her, and decided to bring her home as a friend for my calico mouse. The staff was very compassionate about the mice and assured he she would quarantine the other black and white one (who looked significantly less well) and have their vet take a look at her. She also confirmed I was only looking for a mouse as a pet, and not for some other purpose. I had to enter my name, address, phone number and email into their system to purchase this mouse. I didn't love that part, but I guess I understand their concern when selling live pets. Overall the store was clean, the pets I saw looked to be in good health (except for these two mice, one of which I did end up buying). The staff I interacted with were all friendly and professional. I was also assured they had a 2 week period where I could return the mouse if she was truly unwell or if she didn't get along with my other mouse or something.

This store had the slowest online pickup order ever. The store in Alhambra fills your order in…read moreminutes. This one, takes over 2 hours. Cashiers are hit and miss in their friendliness. Help is hard to find at times. Management, do something about the speed of your online orders please.

I went to Petco today with my husband and kids to get a betta to surprise our 3 year old for…read moreChristmas. (Shh, nobody tell him.) Upon arriving we met Lupe who was SO kind. He was incredibly helpful, answered all of our questions, and even went above and beyond for us. We loved him so much, we asked how often he's here so we can make sure he's who we go to for our questions if we have any more. Thank you, Lupe!!!!

Very disappointing experience. I truly hope the manager or corporate office addresses Petcoat…read more 26501 Bouquet Canyon Rd, Saugus, CA 91350 at the Valencia location. Every time I visit this store, I end up waiting 10-15 minutes before anyone in the grooming salon even acknowledges me. 1. When the groomers are in the back bathing a dog, there is no window or visibility, so they have no idea customers are waiting. 2. One groomer actually saw me waiting and kept knocking on the wall to get someone's attention, but the others had earplugs in, so no one responded. 3. An older gentleman with a cane was waiting in front of me, clearly uncomfortable, and still no one acknowledged either of us. If PETCO cares about customer service, here are some simple solutions: * Hire a receptionist to schedule appointments and check customers in. * Install a Ring door alert so groomers can see when someone walks in. * Add an inexpensive wireless camera/monitor so staff can see the lobby at all times. * If staff take too long to acknowledge customers, offer a complimentary service as a courtesy. It's unacceptable to treat customers this way. My time is valuable, and I can't keep coming in without knowing when someone will finally check me in. When I knock on the glass door after waiting 15 minutes, the staff get upset--as if I'm the problem. This is very poor customer service, and I hope my feedback reaches someone who will actually fix it. Right now, it feels like the store is choosing to ignore the issue. I will be sharing this experience on every platform I can.

If you live in Canyon Country there is no better choice than Lisa to take care of your pets. She…read morehas been watching over our dogs for the past 8 years and truly cares about your animals. During the tick fire a few years ago we saw Lisa with a car full of dogs bringing them to a safe place because the owners could not get home to get them. This is the type of person that goes the extra mile to help her clients. Sorry Awesome Town, but Lisa only works in Canyon Country.

Love Lisa and so do my doggies! Why aren't my reviews being posted?!?…read more Lisa took care of my 3 dogs while we were out of town. My dogs were happy and all was well when we arrived home. Thank you Lisa because of you we had a stress free trip : )