I've been through a few cleaning companies in the past. Took some time off and had the house closed…read moreby our live in nanny. Now that the kids are bigger, we are back to looking for a cleaner. Did some research. Called this company. Fast to communicate over messages. It was good. Booked a in house consultation. When they came over, we had a good meeting, saw the house, and booked a first clean. Maids arrived about 10 minutes late. What can you do. Very reasonable. Amanda and Jennifer got to work right away. They did all the items on my list, then a few more. I found the faucets were super shiny after they left. I won't lie, I didn't expect them to get under the beds. But they did, and that unique for a cleaning company. The care was above normal. Found a few small areas that I needed better attention to , and I let the manager know. They had it corrected for the next clean, and the rest is history. Good company and good price. Oh and I checked their products. Eco friendly and green

We hired Three North Clean for a move-in deep clean package (including carpet cleaning) prior to…read moremoving our family into our new home. Unfortunately, both the initial service quality and owner communication fell far short of professional standards. The Cleaning: Despite booking a deep clean package where the owner initially assured us that "roughly 8 to 10 hours to do it properly" would be sufficient for our home size (quoted as 2 cleaners working for 4 hours total), basic move-in tasks were either completely skipped or executed poorly on the first pass: * Kitchen & Appliances: Behind the fridge was filthy and clearly untouched (heavy dust, grime, and debris on the floor/baseboards), despite cleaning behind appliances being explicitly listed on their deep clean checklist. The rest of the kitchen was far below deep-clean standards. * Bathrooms: On the initial clean, countertops were left with sticky residue, the shower and adjacent wall had heavy buildup, drawer and cupboard interiors were neglected, light fixtures were caked in dust, and dust was clinging to the wall behind the toilet. (Note: The return team sent back later did properly clean the bathrooms). * Property Damage & Neglect: Removing window tape residue left visible scratches up and down the window trims, and garage corners were left covered in heavy cobwebs. * Note: To their credit, the carpet cleaning team did a good job, the inside of the oven was cleaned, and the garage floor was swept. Communication & Management: The owner's communication was dismissive and extremely unprofessional throughout: * Scheduling Chaos & Broken Promises: Prior to booking, the owner explicitly emailed, "If anything changes for timing start time for the day. I'll update you closer to the day." However, she never contacted us. When I had to initiate contact myself at 7:00 PM the night before to confirm our start time, she responded near 8:00 PM telling me our confirmed 8:00 AM start was moved and accused me of "applying a lot of pressure." In a follow-up email, she vaguely stated that one cleaner would arrive at 10:00 AM, another "a later I think," and the carpet guys "sometime in morning." Despite telling us to plan for 10:00 AM, cleaners then showed up abruptly at 8:21 AM without notice. * Hostile Responses & Budget Issues: Prior to booking, the owner assured me, "In regards to the price, I don't think it'll be an issue. I think we will be able to get everything done for you based on the budget and job scope you've set out so don't stress about that. I think you'll get the full package." Yet, when I brought the missed areas to her attention, she became hostile and complained they were "over budget." She claimed 12 cleaning hours were used because one of the carpet cleaners had to stop carpet cleaning to help the house cleaners because they were falling behind--and tried to shift blame onto us. Rather than taking accountability, she wrote back stating, "I'm extremely unhappy working with you as well. This has been nothing but a nightmare no matter how hard we try," and blamed my husband for not catching everything on the spot. While they did send a crew back who successfully rectified the bathrooms, a true "move-in deep clean" shouldn't require the client to inspect, document, and fight to get advertised checklist items properly done in the first place. I would not recommend this company. Note: Based on my experience, the owner will likely respond to this review with another defensive comment about how I was asking too many questions prior to the clean--simply because I was trying to clarify timelines and ensure the quoted hours would actually cover a proper deep clean for our home size.

I hired Maids in Blue without knowing anything about the business except for the voice of the…read morebooking agent. Well I have to tell you that Stella's team was nothing short of an amazing godsend. They were so efficient and did such a wonderful job. On top of that they were so friendly and sweet. Honestly next time I clean my house I'm hiring Stella's team - they were worth every penny and much much more. Clayton

They sent 2 cleaners who spent a grand total of 40 minutes in my condo, and didn't even mop! See my…read moreother review for details. I have since sent 3 emails and twice left a phone message for Ray, the Owner/Manager, to give them the opportunity to right this wrong, with no reply. I even offered to edit this review if they sent someone over to give my condo a proper cleaning. If I could give them zero stars, I would.

We have never used this company before although I might have spoken to them at a home show but they…read morejust sent me an invoice to pay as a last notice.They've never been to my house and never cleaned it. I have a great cleaning company I've been using for years so I'm not sure when they think they cleaned here!! Did they get hacked or something or what are they attempting here? The invoice was an attachment to the email and I did not open it and deleted the email. Seems scammy.

Don't use this company! I was given a quote over the phone…read moreto clean my senior fathers home. The bill sent was for more than quote (I paid what they quoted me) and they e been harassing me to pay difference. now they are threatening to put a lien on my dads house. So unprofessional and rude!! Im tired of companies giving a quote, then not standing by it!

I have been using WestMaids services since February. We had a few glitches in the beginning, for…read moreexample, when one maid's vacuum broke down, but now we have a consistent tem of two ladies who are doing a good job. I would recommend WestMaids to others and I think their pricing is quite competitive.

Great communication with this company as I had a couple of specific requests. I just needed a one…read moretime clean for a party and was very happy with the service provided. Three people arrived and did our main floor in an hour. I would recommend this company.

Very Professional Booking process was smooth and…read moreaccommodating Cleaner was good!!!

We just moved into a rental house and this is the company that the rental company used to do a deep…read moreclean before we moved in. The house was in such a state that we had to question the rental company if the house was actually cleaned. It was. After a week of going back and forth, scrub club sent cleaners back to fix what they hadn't cleaned the first time. The cleaners clearly didn't want to be there and it showed through their attitude. Our house is now what I would call a passible clean after coming for a second time. They didn't do the blinds, window sills or vents and had to be directed to do the most basic things that would be part of a deep clean. The company provides a checklist on their website but for some reason only does about 60 % of what's advertised. All In all, not a good quality cleaning company and I recommend spending your money else where.