Keenan is incredibly professional, honest, and conscientious. When I first contacted him about an issue with the pilot on my gas insert fireplace, he told me it didn't seem like a serious problem and that he didn't want to come out and charge me for something minor. Instead, he kindly suggested that we do a FaceTime call so he could walk me through it. Meeting such a genuinely honest and kind business person is truly a blessing and a rare stroke of luck. During the call, I couldn't even find the knob to turn off the pilot, but Keenan patiently guided me step by step until I found it. Even after that, he carefully explained exactly what to do next--all without charging anything for his time. He could have easily scheduled an appointment, come out, and made quick money. Instead, he chose the harder but far more honorable path. I am deeply grateful for his integrity, patience, and generosity. I highly recommend Keenan to anyone looking for someone they can truly trust. read more

Dangerous driving. Driver of there company van refused to let me change lanes infront of them. Driving down hill in pacific grove for multiple blocks I had my signal on and he kept speeding up to prevent me from changing lanes. When I speed up significantly to try and get over head floored it to block. Me then I honked at him gave him them bird and he started arguing with me. 83663X3 even have a photo of the car. He said why didn't you slow down and go behind me. When a car is in front t of you gi es you plenty of time to slow down and you thi mt hey should have e to slow down enough to block traffic your the problem. City street moving between 30 and 20 mph and he wants me to slow down with traffic behind us..... bad driver would hate to see what his buisness practices are like. Mean while I have to tell him to pull up while he arguing with me because he currently has a full car length in front of him before a traffic light while he is busy claiming I tried to cut him off. Hope this guy isn't the head of the company. Cause his perspective is real off. If someone tries to cut you off and you charge at them its a vehicle accident if I slowly try to get in your lane with a signal and you speed up and I just stay in my lane, its you being a dangerous ass hole drive. Your luck the dot does not classify company vans as trucks moving passengers or cargo because then there is an official dot complaint line. As of what I looked into it would only be the pg police department and that is excessive. Good luck to your small buisness it seems like you have multiple complaints against you. read more

so friendly and efficient! took time to describe everything that was going on. feeling good about lighting a fire in my new (60 year old) home. they are a local family business that I look forward to supporting again in the future! read more

Four Seasons Chimney Sweeps - Chimney Sweeps Near Me - Monterey, California

Good service workers were very courteous, thorough and on time very happy good experience

We've had Four Seasons service our chimney twice since we moved in 3 years ago. On the first inspection and cleaning prior to our purchasing the home, he found a crack beginning on a brick in the back wall of the fireplace. He recommended we have him install a metal guard to keep it from cracking further. On the second visit after we moved in, he installed the metal guard and it has not only solved the problem but it helps throw extra heat into the living room when the fire is lit. He also gave us advice on the chimney construction and on not building huge roaring fires because of it having a metal liner instead of brick going up the chimney. He was very helpful and we were completely satisfied with the level of service and friendly helpful presentation. read more

Keenan helped me with answering my questions. He was very professional and friendly provided detailed information.

Keenan did a great job. Very professional, good price. I highly recommend Four Seasons. 5 stars ++ read more

They came to my house and did a nice job of cleaning my chimney and giving me advice on further maintenance. Prompt and professional. I would recommend them highly. read more

I called four seasons and spoke with Todd the owner to get an estimate, he was very friendly and knowledgeable on the phone. We agreed on a time for him to come, and I gave him my address along with verbal directions to my house along with visual cues and what not. I have a long driveway so I waited by the gate for him, after about 25 minutes I saw a white van drive by and I waved but he kept driving. I got a phone call from Todd who seemed very upset and he said "I just wasted two hours driving out there and I couldn't find your house because you don't have a sign with your address number on your gate". I do in fact have an address sign on my gate. I said "are you in the white van? If so I waved at you", to which he responded "Yea I thought you were just being neighborly". He blamed me for his inability to follow directions then said he would call to reschedule. Here we are two months later and haven't heard anything, and my chimney is still leaking. Not a good experience for me. read more

Pay attention to the other bad reviews, this company does not want to work, only to collect a check! They did a terrible job "cleaning" the chimney and did not seal off the fireplace front, so I got soot all over my house and had a pile of it to clean up myself out of the fireplace. The quoted me $249 to clean and "inspect" the chimney.. told me the chimney did not need cleaning and needed repairs..inspection was minimal with a flashlight! Then then they wanted a check for $229 for not doing anything but looking at the chimney for about 10 minutes! They said they are not qualified to do repairs, so what did I pay for???? I knew it needed repairs... After a license search of the Contractors Board I was unable to find a Contractors License... no wonder they cannot do repairs! They then recommended a fireplace insert and told me the fireplace insert company will likely want them to come back to remove the spider webs...I requested a cleaning for the extra $20, since I wanted to at least get something for my money and did not want to have to pay AGAIN...they seemed VERY IRRITATED at having to actually work and just used a brush to "clean" for about 10 minutes...knocked two stones off of the chimney in the process... turned out that there actually there was soot in the chimney which needed cleaning, it is now in the fireplace box and all over my house. I wish I had avoided these guys and gone with a different company! read more

Four Seasons Chimney Sweeps - Soot they left behind - Chimney Sweeps Near Me - Monterey, California

See all

Been trying to contact Todd Poile for weeks to set up a chimney sweep. Called and left many messages on Todd's voice mail. Not one response.

Todd is a very competent, congenial, knowledgeable, and honest businessman. He went out of his way to provide a quick, realistic estimate for fireplace repair work that was needed on a new home purchase that was soon to close escrow. His effort helped the closing process to go smoothly and favorably. He then completed the work in a timely fashion with a pragmatic solution that was clean, thorough, and reasonably priced. read more

Excellent service and work ethic. I had a client with multiple fireplaces and they inspected each with care. Very happy with their service. I highly recommend them to all of our clients Jette Ferguson, Sotheby's Realty, Monterey Bay California read more

Four Seasons Chimney Sweeps provides both chimney sweep and related masonry services. They are responsive, quickly answer calls, dependable, arrive on time, and they bring appropriate materials. I scheduled follow up service afterwards, then called to discuss. I was told additional services are not needed at this time, so we canceled the follow-up appointment. I appreciate their honesty. It reduced their business opportunity, but they took good care of my chimney and saved me money! read more

I had a great experience with Four Seasons! They are a family business and it definitely felt that way working with Todd and his son. I didn't feel like just another quick service when they assisted me during a recent renovation of our home. They were fast and efficient in getting our fireplace insert removed and Todd was very patient in explaining the process and any considerations about fireplace safety. (I'm not a contractor so it's a learning process for me but that was NOT a problem). They were super easy to schedule, always on time, and very reliable. Our repair required multiple visits due to the complexity but it was effortless on my part. They had NO problem going the super long way around the house to access the roof from our preferred area. I always appreciate easy going attitudes and positive energy! Bonus, I was even able to pay via Venmo which was a huge convenience for me! I would absolutely recommend them and use them again for future service needs. Thanks Four Seasons! read more

Called for cleaning and they were available in a few days. Arrived on time in the rain and we can now have a fire for thanksgiving. Thank you guys see you next year! read more

Todd is friendly but doesn't follow through. After paying him for an inspection and being told he would bid the work that needed to be done, he could not seem to deliver the bid after several weeks and telling us multiple times that he would. Since we were in the escrow process and needed it to negotiate, we had to pay someone else for another inspection to get the job done. Super frustrating experience! Do not hire him if a fireplace inspection is a contingency on a home you're buying. read more

Above and beyond my expectations. Arrived early, did a thorough chimney check (including starting a beautiful fire to ensure safety) and gave great recommendations regarding how to create the best fires and when/how to maintain the fireplace. Thank you for Everything! Highly recommend! read more

We ordered FSCS for a inspection of 4 chimneys in our house. The only think what Todd did, was writing a invoice and nothing more. We payed over 1.000 Dollar for his "work" and the chimneys are still not ok! We called him 20 times and we never got a answer. Now we must work with another company read more

Thank you Todd!! My freestanding wood stove system needed attention above and below the roof. I had tried other chimney sweeps and still had problems here, including leaking of water discoloring the ceiling. Todd assessed the problems, and one by one tackled them, resealed things properly, and addressed all safety issues. It was a joy to have someone who knew what they were doing, and could put things in good working order. He provides knowledgeable service and is honest about what you need and what you don't need. If you want someone with integrity who takes care of his customers, you can count on Four Seasons Chimney Sweeps. read more

We have had Todd clean our fireplaces (2) almost every year since 1994. That is 24 years of fantastic service, professionalism, reasonable rates, dependability and always a smile. Call Todd for any fireplace needs. He is the BEST!!! read more

Trustworthy and knowledgeable!! Can't go wrong!! Most other local companies have had recent ownership changes. Todd has run this company 20+ years. read more

I've been using this Company for many years. Todd is very efficient and does a great job!

Call Todd for an inspection on short notice and he was there! Great job quickly analysing the status of the flue and within minutes had the mystery solved! Can't tell you how pleased we were with his knowledge and service. Would highly recommend Todd for anyone with Chimney issues. read more