Daniel is reliable, professional and knowledgeable. We use his service at least once a year to…read morechange filters and clean ducts.

The duo showed up a late - sarcasticly Performance was a…read moretoo fast We are just very disappointed Less time than anticipated It was very expensive

Excellent interaction from first contact to install. We had Cypress Sweeps install a custom…read morechimney cap. Joseph answered all our questions in a friendly and approachable manner. Cap was installed quicker than excepted (rare these days to have something ahead of schedule)! Value is great, exceeded our expectations. Thank you Jospeh/Cypress Sweeps.

Joseph was the consummate professional. Responsive, on-time, courteous, knowledgeable, with…read morecompetitive pricing. Installed 2 stainless steel chimney caps on my two flues. Came out twice, once to measure and a week later to install. Had to improvise with an adapter since one flue was too short. Was done in an hour. Also advised me on fixing a minor water leak @ the chimney base. Overall a refreshing experience of great service. Will be my chimney dude for life. Highly recommended.

Casey was courteous and professional. He was very concerned about keeping the whole process clean…read moreand kept me informed of everything he was doing. He also educated me on the safe lighting of my gas fireplace, explaining the different ways to detect any gas leaks in the future. He also quickly fixed the key to start the fire, which had been stuck. I was very impressed by the speed in which this was accomplished and the information he shared.

I should have read the reviews before calling this company. Unfortunately, our experience turned…read moreout to be just as disappointing. When we scheduled the appointment, we were quoted a $95 service fee for a technician to come out and diagnose the issue. The technician was at our home for less than 15 minutes, told us the control unit needed to be replaced (which was already diagnosed by our electrician), and then left. Shortly after, we received a bill for $295 along with a quote of approximately $2K to replace the unit. Since our fireplace is practically brand new, we contacted the manufacturer directly and learned that the control unit was actually still under warranty. The manufacturer immediately agreed to send us the replacement part free of charge. It is important to note that the technician never suggested checking the warranty status, even after we mentioned that the fireplace was new. Once we received the replacement unit from the manufacturer, we contacted the company again to ask if they could simply install the warranty-covered part (for a fee, of course). They refused to do the work. Overall, this was an extremely frustrating experience, and I would strongly recommend using another company.

I had a great experience. Good communication and able to accommodate my schedule. Spent time making…read moresure it was done right. The end result was a very satisfied client Thanks

We are going through a kitchen/family room remodel and didn't realize how much attention our…read morefireplace needed. Nathaniel was efficient, thorough, informative, and answered all of our questions and gave knowledgeable advice. He cleaned our fireplace & chimney in a good amount of time. He inspected inside & out and was honest about caretaking. Fair pricing was a bonus! Will be calling them again next year!

Omar was fantastic! I called him just one day before we needed help, and he showed up exactly when…read morehe said he would. We had an extremely heavy refrigerator that needed to be moved, and he handled it without a problem and installed our new refrigerator for us. During the installation, he needed to make an unexpected trip to the store for an additional part, which took more time than anticipated. He only charged us for the cost of the item and didn't add anything for the extra time. I really appreciated how fair and honest he was. His price was fantastic, especially for the amount of work involved. Omar was reliable, professional, and came through for us on very short notice. I would absolutely recommend him and will definitely call him again!

Saying Omar the Handyman is good at his job is like saying Taylor Swift and Steph Curry are good at…read moretheirs. We had him tackle a significant makeover and paint job on our 122 year old cottage. Omar's bid was a good 20% higher than #2. We chose him because of how clearly he talked the details, from paint chemistry for a salt air climate to the right way to replace those old cedar shingles. He also had a new kitchen window created from scratch to match the ones in the rest of the old house. Over the 3 - 4 week project, Omar and his crew invariably left the place immaculate, no clutter, no mess. The answer to nearly ever request was "Yes, we can do that." While they are not cheap, the tab for all of the extras we asked for was fair. And we have no doubt that the work will hold up very well. When you think about how valuable your home is, why would you not hire the best in the business to fix whatever is wrong with it? The property will appreciate, and pay you back 10X over.

We were looking for someone to clean our chimney when I stumbled upon Sweeps By the Bay. I sent an…read moreinquiry and loved that this was a small business with lots of experience and positive reviews. Naomi communicated thoroughly and quickly. She answered my questions and explained the process to me as well. Casey arrived promptly and he got started right away! Our chimney is old and so I didn't know what to expect to hear from the report. We were thankful for Casey not only showing us before and after pics but giving us information on what next steps to help maintain the fireplace.

Casey and Naomi are awesome. They completed the service quickly, and gave us an honest report of…read morewhat it will take to get our fireplace working again. Their pricing is very fair, and they arrived on-time and are easy to communicate with. Wonderful to find local folks that are so trustworthy and knowledgeable. Can't recommend enough.

Dangerous driving. Driver of there company van refused to let me change lanes infront of them…read more Driving down hill in pacific grove for multiple blocks I had my signal on and he kept speeding up to prevent me from changing lanes. When I speed up significantly to try and get over head floored it to block. Me then I honked at him gave him them bird and he started arguing with me. 83663X3 even have a photo of the car. He said why didn't you slow down and go behind me. When a car is in front t of you gi es you plenty of time to slow down and you thi mt hey should have e to slow down enough to block traffic your the problem. City street moving between 30 and 20 mph and he wants me to slow down with traffic behind us..... bad driver would hate to see what his buisness practices are like. Mean while I have to tell him to pull up while he arguing with me because he currently has a full car length in front of him before a traffic light while he is busy claiming I tried to cut him off. Hope this guy isn't the head of the company. Cause his perspective is real off. If someone tries to cut you off and you charge at them its a vehicle accident if I slowly try to get in your lane with a signal and you speed up and I just stay in my lane, its you being a dangerous ass hole drive. Your luck the dot does not classify company vans as trucks moving passengers or cargo because then there is an official dot complaint line. As of what I looked into it would only be the pg police department and that is excessive. Good luck to your small buisness it seems like you have multiple complaints against you.

Keenan is incredibly professional, honest, and conscientious. When I first contacted him about an…read moreissue with the pilot on my gas insert fireplace, he told me it didn't seem like a serious problem and that he didn't want to come out and charge me for something minor. Instead, he kindly suggested that we do a FaceTime call so he could walk me through it. Meeting such a genuinely honest and kind business person is truly a blessing and a rare stroke of luck. During the call, I couldn't even find the knob to turn off the pilot, but Keenan patiently guided me step by step until I found it. Even after that, he carefully explained exactly what to do next--all without charging anything for his time. He could have easily scheduled an appointment, come out, and made quick money. Instead, he chose the harder but far more honorable path. I am deeply grateful for his integrity, patience, and generosity. I highly recommend Keenan to anyone looking for someone they can truly trust.

Woodstove and Sun is truly exceptional. From the moment I walked in, I felt welcomed and well cared…read morefor. Julie, the sales manager, took the time to understand exactly what I wanted for my home and outdoor space and she guided me with so much expertise and warmth (no pun intended). I purchased a woodstove, fireplace tool set and two Adirondack-style Polywood deck chairs. The woodstove warms our home beautifully and it is so nice to have heat even when the power is out. They have an huge selection of stoves, mantels, outdoor furniture and stove accessories. Every item feels like it was chosen with quality and longevity in mind. All of the sales associates made the entire experience easy and enjoyable. Their knowledge, responsiveness, and true care for their customers set a new standard for what great service should be. They made sure I understood all of my options and every step of the process. I cannot recommend Woodstove and Sun highly enough. If you are looking to make your home warmer, more inviting, and more inspiring, this is the place to go.

Taci, Jesse, and Tom have been great while I was getting my Regency stove tuned up for my house…read more They've all been very responsive to questions and concerns, and I'm very happy with my new Regency insert. Tom was great coaching me about how to keep my wood pile in good shape, and tweaked my installation to get a strong draft going.