I called Albert chimney sweep to get an inspection and cleaning scheduled since I recently bought…read moremy house - and they told me they had been to my residence in the past. They came out and let me know that because a wood stove was installed to a manufactured fireplace that they couldn't touch it for liability reasons, which I completely understood. He was here for 2-3 minutes and then told me I still needed to pay $120 for a service call (even though no services were completed.) I said I understand that we need to pay something since they made the trip here, but asked if the full priced service fee could be discounted considering we live nearby and no services were completed - and he very rudely declined/said no. We ended up paying the fee - and I do not recommend working with this business as you could very well get ripped off.

Very nice, professional and stayed true to their estimate. Installation also finished as expected…read more Love the stove and so far is working beautifully. The stove we wanted took a little longer than expected to get in (no fault of theirs) and they were super busy so I did have to be the one to initiate calling to get updates and receipts but outside of that I have no complaints and would certainly recommend them!

This is the second time we have used this company for large jobs. very professional and respectful…read moreof property. very polite and got work done quickly and efficiently. would recommend them Marcio was great

Joe came to do our yearly fireplace inspection and he was very thorough and efficient. He took his…read moretime, cleaned the entire firebox and made sure everything was running properly. I would recommend Northwest Fireplace and Chimney for any service. They replaced my entire fireplace last year and it's beautiful. Don't hesitate to check them out, they have a beautiful showroom in Valpo!

This was the contracted company through my home warranty American Home Sheild. I submitted the…read morerequest online Monday night, Karen from Air Quality called me the next morning on Tuesday to schedule my appoint for Wednesday morning between 9am - 1pm, I received a call at 8m saying my technician would be my next stop and they would call me when he was 30 mins away. She called back, letting me know he was on his way. Robbie got here, he was professional, knowledgeable, and got the job done quickly. I had zero issues with them despite some of the old reviews. I highly recommend this place.

Terrible company to deal with. Completely unprofessional. 3 no shows. Would never use them again.read more

Austin was very helpful and communicated the process like a true expert. He left room for Q/A and…read moredidn't hesitate to answer. He was very thoughtful in the process by taking pride in his work ! Also , he did a great job in his preparation process and closing out the job! I thought my house was going to look a mess after the chimney sweep! However , Austin proved me wrong . I highly recommend!

Amazing Job! Not only did they help restore my Grandpa's original fireplace, but they were quick…read moreand professional and clean! They honored their quote, they gave us options, and the final product shows! I do not understand any of the bad comments - seems like they are from competitors trying to drive this family business down. Or people with zero patience. They had one secretary for decades who recently left - not everyone uses Google to boost a business. This is a family business and they do things with integrity. I spoke with the owner again today to bring them back for more work. Everyone who sees all the remodeling we did comments first on the chimney - every time. And after 2-3 years since the remodel, the owner remembers me and the home and the project. You just don't see that anymore.

Have issues with gas fireplace. Owner came out, charged me and cleaned the unit. A day later the…read moreissue returned. He then sent his tech out (who charged me again) who specializes in gas fireplaces. The tech told me the cleaning wasn't done thoroughly, and did a thorough cleaning job (showed me how dirty is was after initial visit). He was very professional and knowledgeable. As he was leaving the issue appeared again. He stated I needed a new part and that I should hear back with a quote within a day. It has now been 8 weeks, multiple calls/text messages (15+) and I still do not have a cost estimate on the new part. Bottom line I'm $300 dollars in the hole and the problem hasn't been fixed.

Met Colonel Beckett in March 2019 to quote out a job in Michigan City. He stated that he didn't do…read moremany jobs here as people here don't have money. He gave me a quote for my tuck pointing job of $2300. He said he couldn't begin until May. I was OK with that and told him to put me on the schedule. May came, and he said June. June came and went and he said July. Finally arrived on my job site at 8/27/2019 with some guys. Walked around the house and said "Im not doing this job, its too much work, and I have lots of other jobs.". Totally unprofessional, and not a good business. Beware.

Colonel Beckett and his crew were top-notch professionals! He was recommended by a Chesterton…read morebrickyard. It was mid-October 2022 when we contacted him to see if he could fix the poorly constructed chimney in our 50 year old home. We had not had a fire in the fireplace for at least a decade because when we tried, the house became smoky and we had to open windows. He carefully inspected the spalling exterior brickwork, broken mortar, cracked crown, cracked flue, existing and improperly installed damper, and firebox. He gave us an estimate and well-informed advice. We were delighted that despite the lateness of the season, rainy cold weather, and his other work commitments, he and his crew were able to finish the work in time for Thanksgiving. He routinely called and spoke with us in person and texted us as to the timing and progress of work. He accommodated changes that we requested. The fireplace now works great, draws well, and no smoke inside. We pictured the newly refurbished fireplace in our holiday card this year. We have full confidence in OnPoint's workmanship and Colonel stands by his word!

The team did an amazing job. This is a local family owned and operated business, and I love…read moresupporting small businesses like this who pour their hearts into their businesses. I needed a chimney inspection and wanted the technician's guidance if I needed to repair the chimney in my new home, which seemed to have some damages. They scheduled me in right away and I had the wonderful pleasure of receiving services from John and his team. John was a gentleman from the start and politely answered all of my questions. It was nice to not feel rushed or pressured to buy into any service. He was completely honest about what was needed and did exactly what was needed. I was quoted very affordable prices, especially for the high quality of work that was performed. The team was very communicative throughout the entire process, cleaned up well after themselves, and shared a ton of knowledge for how I can better maintain my chimney and fireplace. This will be my go-to chimney company from now on!

I was told that Chimney Sweep Near Me had the best prices in the neighborhood. I was looking to…read morehave my chimney inspected and see if anything needed to be done. I had a very skilled technician come by and he knew exactly what needed to be done. Definitely can vouch for great prices for their services (after receiving many many quotes). I will definitely be calling them again when I look into getting a new fireplace installed! Thank you to the staff here for being the most polite and professional!

I have no idea if this company does good work or not. I waited mire than an hour and they never…read moreshowed up, never called. I called them, seemed surprised their man had not shown up, said they they'd call back. They didn't.

They came out reach re tuck pointing my chimney and also added flashing around did a wonderful job…read morewill use in future

Had a great experience with the service. Very knowledgeable and helpful…read more Told me what things would cost and what to do if I wanted to save a few bucks. I didn't feel miss led. 1st Time I used this company and I would again. Definitely recommend this service to others. Carl W.

Please use this as a warning before using this business, the owner does not honor life time…read morewarranty he states he has on parts. I had Jeff install a damper for us at the end of 2022, the metal pull you use to open chimney broke and in February I asked him for a repair, he said the part is covered but service fee of $125 is not, he said he will be on vacation for 30 days but will contact me when he returns, never heard back so in April 2023 I started texting and calling, he finally called me back 5/11/23 and as I was explaining the situation he hung up on me and would not take any more of my calls, very unprofessional .

Highly recommend, great Communication and very professional. Concrete job that I had done exceeded…read moremy expectations!

From the owner: Wisdom and experience for Our Services we offer…read more Concrete - Demo - Excavation - Lot Clearing - Sewer Work - All Phases of Construction