Excellent customer service. Kept us up too date throughout the repair process and did not want to…read morerun up the bill. Would recommend them in a heartbeat

Overall a very unfortunate and expensive experience. Did everything to accommodate their schedule…read moreyet the end result is zero accountability or effort made to correct damage caused by their work. The one owner Yvon is unpleasant, condescending and is completely disinterested in any form of resolution other than extorting every bit of profit. I'm forced to deal with another garage to correct the situation they created.

The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.

I was having trouble installing two engine air filters into my 2020 Infiniti Q50S. I took my car to…read morethe Midas store on Bronson and the store manager installed them right away, free of Charge. I will definitely be bringing my vehicle to this location for servicing. You should too!

I went there to see if my battery was still good and they put my car up on the lift and said that I…read moreneeded four new tires, my brakes only had maybe a month left so I needed new brakes and rotors so I took my car to my dealership I did get the new tires but they told me there was absolutely nothing wrong with my brakes and rotors that I still had a long time left on my brakes. So before you let these people do any work on your car I, suggest you go get a second opinion

I moved to Ottawa 1.5 years ago and have been so lucky to have found these guys! I have an older…read moreAudi and they are professional, pleasant, practical, communicate well and the price always seems fair (sometimes less than what I had anticipated!). I have thought I would need a new car a few times, but it's still working. They're great for oil/tire changes too.

I went to see this autoshop for a quote for rims and installation. a woman and male staff members…read morecame outside with me to look at my car and quoted me $800 without giving me any options. After leaving, I immediately called another shop, who after giving me a few options quoted me $497.10 for the identical service. I was appalled when I realized how these Unico staff had tried to severely overcharge me! They should be ashamed of themselves. I tried to go to a local shop and give them my business when I went to see them for a quote. I will never go back there and do not recommend this autoshop at all!!!

Always great service. Honest and fair prices. Have been going there ever since i owned my own car…read more Would never change!

As always great service , reasonably priced and only work that needs to be done - no upselling.read more

I took my Jetta vr6 in they quoted 2000 to repair a timing chain and kept my car for 3months when I…read morefinally got to pick it up they billed me 5000 I did not even get home before engine blew up taking it back they refused to repair or reimburse and gave me 300 for (scrap) 2months later I see their mechanic driving it around

Been going there for 10+ years now. Their knowledge and service is amazing. Prices are good while…read moreCynthia and Brian (father and daughter) always greet you with a smile and make sure you understand the issues with your cars. We have 3 cars (2010 Mazda 3, 2011 Mazda 7 and 2017 Mazda CX-5) which we bring in regularly.

This is the third time I go to the Car Clinic. I found good and affordable service, affordable with…read moreattentive workers eager to help the customer.

If there's a 0 star, I will give this a shop a 0 star. I…read morewent to this shop for a safety inspection. While I still talking to the owner trying to ask questions about the inspection, I noticed his coworker is trying to lift my vehicle, I repeatedly asked him to stop lifting before I finished asking questions. He continued lifted the vehicle on the hoist. Then the owner says the brakes are not passing safety before he even checked the actual brake themselves. I asked what is the thickness of the brake is remaining made it failed. He did not answer. I asked again, he did not answer. I insisted multiple times, then he said it is not the brake. it is the rotors has rust on the side. Then he offered me a package to replaced all the brake pads and rotors. And told me it is only one hour left for getting the parts. I asked what is the quality and warranty of the parts he offered. He said it is good quality, initially stated it is lifetime warranty, I asked him to clarify what condition of the warranty, he then changed and said only 2 years of warranty. I asked if I can bring the parts for him to install, he said no. I ask if I can come back again with a new set of brake and rotor is installed to completed the inspection. He tried to dodge the question. At this time, he kept pushing me to order a new brake and rotor from him. I refused. He then said I need to pay him the full inspection cost before release the vehicle. All these happen within 5 minutes of the vehicle got inside the shop. Basically, he is taking my vehicle as a hostage at that moment with the vehicle hoisted. I asked he for a full inspection report. He said he will but provided nothing. I kept asking for a full report for his work, at the end, he wrote a six-words as an inspection, see the pictures. The whole time I was there were being pushed to install a new brake and rotor on the spot without knowing any details of the condition of the brake and rotor. Again, if there's a 0 star, I will give this a shop a 0 star.

I've came here a couple of times to get my car fixed and each time the prices were very reasonable…read moreand the repairs were very quick!

Brought my car there for a safety an e test, he replaced my front brakes and rotors as well as a…read morebushing an control arm and I paid for all the parts from caps across the street for 170$ and He overcharged me out the ass.. 600$ Sadly I'm new to garage prices so I didn't know any better so I will not ever return nor will I ever recommend anyone to him because he's just going to extort them ... I wouldn't even recommend my worst enemy to him.. I can't stress enough NEVER go there ...... OF COURSE unless you don't care the price .