Great service. Experienced, friendly staff. They care about you AND your dog! Positive experience…read moreon every visit over a year...

We have taken our woodle to Top Dog Groomers and Wash in Auburn me and would highly recommend them…read more They made sure our dog was comfortable and at ease. They are highly experienced and do a thorough job and are highly professional. I've taken our dog to several groomers over the years and would rate Top Dog the highest and are extremely satisfied.

Tammy came right to my house to give my 4 year old Morkie Poo a bath & clip. She did a great job…read more It was obvious my dog liked her as he gave her kisses. She was patient & kind. It's a lot of work & she goes the extra mile. You'll appreciate the convenience of her traveling to you. I was glad she was willing to come here, as my dog doesn't really do well around other dogs. I would recommend that you give her a call today.

From the owner: Hello, I groom all dogs at my home shop. I do offer a pick up and drop off service. I will provide…read morefull groom: bath, nails clip, clean ears, full shave ,dematting. Call today! Thank you

I recently adopted a new little ball of fluff - so I have been frequenting this place quite a bit…read moreas of late. First and foremost, this is where I bring my little Milli for her grooming - she had her first one this week! Michelle groomed my little Zoey's hair for over 15 years and when Michelle left another location and moved here - you can bet I didn't hesitate to follow her. She is truly amazing - patient, kind, and so VERY GOOD at what she does. This place also has a wide array of pet food, treats, and other various supplies. I have found that the staff is very knowledgeable and helpful when I'm looking for products. And, they also remember and recognize you and your pet(s) - even the ones that aren't yours that you show up with on occasion! Lastly, they are just dog people here! They have openly told me that it's totally okay to bring my pup here on those cold days when it's not safe outside - and to just walk her around the store for exercise - no purchase necessary. It's things like that that keep you coming back.

I'm fully convinced The Dog Wash Etc. team healed my pup's nail trim trauma!…read more A little backstory: years ago, I used to bribe and singlehandedly wrangle my shepherd rescue mutt -- Layla -- in order to trim her nails at home. It was never an easy task to tackle alone. After about 4 years, I tragically hit the quick of one of her black nails. Fast forward to now 8-year-old, 65-lb Layla, who still won't let me near her with clippers. I've had to outsource the torturous task to her vet and groomers since that fateful day. Once she associates a place with nail trims, though, she resists entry and tries to find the nearest exit. The Dog Wash Etc. has proven to be a rare exception to this rule, which is a testament to the positive experiences we've had there. Evie skillfully handled and warmly gained Layla's trust during our first visit and again several weeks later (bonus: the trim kept Layla's pawdicure needs at bay much longer than usual) It doesn't hurt that the Pets on Point store has cookies (and a whole shop full of goodies) for a post-trim treat. Punch card rewards or not, Evie and the Dog Wash team have earned our loyalty. I am eager to try the actual dog washes next... although Layla is as enthusiastic about baths as she is about nail trims!

I went in over the weekend looking for recall/training leads for my dogs. They were completely out…read moreof stock, or they were doing a reset in the area, hard to tell. Anyway, walked around and looked for someone to help, maybe to look in the back and see if they had some not stocked yet - no one other than the cashiers were around to help. It was a Sunday, so i was pretty surprised to find that that was the case. We walked out of the store empty handed. I ordered the items online through Amazon instead. In the past, Autumn has been fairly helpful/engaging - she works a lot of the demos - she wasn't there that day.

Since my review on 4/4/24, I received no call from Corporate to address the original complaint I…read morefiled after the last incident. I resorted to engaging the Better Business Bureau in an attempt to get some answers. At this point, I felt their disabling of my online access and banning my dog from their grooming services was a retaliatory effort due to the complaints the store has received from me. Keep in mind those complaints sought to address serious fire safety violations, OSHA concerns and poor customer service from Management. I finally got a response in late April from the Corporate head quarters and this is what they said (I won't hide one word from their response). "After reviewing the feedback from our groomers/store partners, it has come to our attention that there have been multiple instances where they have felt disrespected and treated unprofessionally by you during the grooming sessions for your dog. This has created an uncomfortable working environment for our employees, which is something we take very seriously. As a result, you will not be groomed at this location in the future. And while we wish that we could further assist you, we have policies that we need to enforce, and we reserve the right to refuse service to guests as we see fit." First off, this is news to me because I have had great interactions with the 2 groomers I have ever worked with. When I asked for the dates of these occurrences so I can cross reference them with actual grooming appointments, they failed to respond. Unfortunately the consumer is to be blamed in this instance even though none of what they stated was true. I have my suspicions as to why the store would make up something like this, as I know a couple of the workers there and they would make up stuff just to ban a customer out of spite. I would use this store with caution, given if someone like myself who puts thousands of dollars a year into the store gets banned for "NO" reason, but a made up story so the workers are not disciplined for their actions then it tells me everything I need to know about their brand, mission and how they treat loyal customers. There are dogs who I have seen bite their groomers who are still being groomed today, yet my dog has done nothing and gets banned. Hmmm double standard here or just personal preference on the part of the groomers to choose who they feel should get their services rather than the consumer decide who gets paid for their services.

Great friendly service. Great prices. Thank you girls for taking such good care of my fur babies…read more calling again for another appt. 207-406-2138 Great people, Great service!!!

New grooming salon in Brunswick, but clearly the groomers have experience. Took my large doodle in…read morefor a shampoo and cut, and they did an amazing job. The cut was even all over, his ears were perfectly trimmed, and his tail was trimmed to a reasonable size. They took the time to greet and pet him, and they didn't use that gross perfumey stuff. I've been to just about all the groomers in the area (was a big fan of Chela before she moved), and D-Tails is the best!

This is the only place that I can take my dog for a nail trim. They do a wonderful job. He…read moredoesn't like people and is afraid, but when they come out to the waiting area to get him, he walks into their grooming room like a big boy and appears to trust them. :)

I have taken my Shorkie, Daisy, here for grooming since I got her. She will be 9 in May, so for at…read moreleast 8 years. I have had only one other problem with them until this last week when I picked her up after her grooming appointment. She looked terrible. She looked like she had not been groomed. Long hair everywhere. Hair clipped on back legs, not cut on front legs, hair on her chin longer on one side, long hair all over her body looking like nothing had been cut. I called the next day and left a message for the owner, Mary. she never called me back. I have been a loyal customer for 8 years but am seeking a different groomer.

We recently too our two standard poodle here for grooming. Lisa did a wonderful job, our boys have…read morenever looked better. She followed our instruction to the letter.

Tillie wont's to say thank you Lisa . Great cut Tillie looks and smells greatread more

This veterinarian office sets the example that all other veterinarian offices should follow…read more Incredible staff, and always go the extra mile to care for and love our pets. Special THANK YOU to Denise, she is amazing. Whenever we drop our pets off and Denise is taking care of our pets, we are so much more at ease knowing they'll get all the love they can handle. THANK YOU so much for what you do!

My parents had been bringing their animals here for years and when I was older and had my own place…read moreI did as well. My mother was on the Board of the ASPCA back in they day so I always had a love for animals growing up. Never knew I had to cut my cats nails. Never had to when I growing up and all of my cats were fine. Brought my cat here and they accused me of animal abuse and said they would adopt the cat from me. I was beyond insulted and stopped bringing my cats here. I brought them to another Vet and was told I didn't nothing wrong. Your cats should be able to keep their nails short by scratching posts etc, which I have, but sometimes it doesn't help. The new Vet made me feel at ease. My mother (sometimes she brought him to appt) and I were also accused of putting my Pug in a hot car because of the anxiety he would get going to the Vet each time. I always cool off the car before putting them in and know to never leave a dog or any animal in a hot car during a warm day. I get that you have to be aware of some Vet owners but we had been coming to this place for years. With all our cats and dogs. I'm glad I left and found Lisbon Road. They are fantastic!!

We love pet life for a few reasons. 1: the knowledgeable…read morestaff who has helped guide me to the best food for my dogs they also have a variety of foods that aren't offered by petco 2: the rewards program where I can get free dog food 3: the self serve dog wash! Not having to clean up the dog hair is amazing.

By far the best store for pet food & supplies. The staff are knowledgeable & professional.read more

We visited for the first time today at the recommendation of a friend. Cali did an excellent job…read morelistening to my wishes and letting me know what was possible. Our doodle is 5 months old and still so cute with his puppy coat. She was able to reassure me that we had about another month before he had to get a big boy cut. They focused on feet, face and butt and he left looking like a big doodle fluff, bow tie and all! He left happy and wiggle butting.

I found excellent service and professional results. The groomers are very professional and they…read morecare about their clients and their profession.