Ive used BDI a few times as Ive only lived here for 5 years. They are considered the best in the…read morearea. My Corgi Basil, is a sensitive dog. He's 5 years old and a bit of a goof ball when his needs are met. In the past 6 mos Ive used BDI twice. When I brought Basil for a stay in Dec. He approached the entrance and when the door to the office was opened, he did an about face, and headed back to the car. As I was headed to the airport, I had to coerse him to enter the office. I assumed it was nothing unusual. (first red flag). The staff would not let me see the back where the dogs are kept. ( second red flag ). Basil stayed 6 days that time. Recently I attended a week long event and booked a res for him well in advance. They insist on 50% deposit, which was substancial. When I dropped him off, again he balked at the entrance. ( 3rd red flag). I decided to call the next day to see how he was doing. Call went to voicemail, no one called me back. ( 4th red flag). Two more days go by, I call again, mentioning my first call that had not been returned. I then received an email telling me Basil was fine, wnjoying his stay. Pictures were sent to convince me. On pick up day, I emailed my arrival time, and was there at 4pm. Dani said she would email me a receipt when the charges went through. I took Basil home, he was exausted. No charges came thru til 48 hrs later, no email either. I saw the charge on my bank statement online. I emailed BDI and explained how I had not received a receipt, and found it unsettling, and unorofessional to charge a customer without the chance to review the charges. Within 15 minutes, I recieved an email with the charges, and an additional email from the manager Natasha, apologising for the delay, and telling me I was no longer welcome to make a future reservation with them. (Huge red flag). Any business that is that reactive to legitimate concerns, and results in blocking the customer, is a reason to really question this business, and their integrity. Im fine, Basil is fine, we will spread the word about our experience and never go back per their request. H Harwood

I've been vacationing in ME for a decade, always trust this place to take great care of my dogs -…read moreit's truly paradise for pets! Caring owners and staff and a great facility. Highly recommend :)

Our first time ever boarding our four toy Australian Shepards. We were given great recommendations…read moreon Snazzy pet. We were not disappointed. Daily pictures of our pups and reports via email made it reassuring they were ok and making new four and two legged friends. Call and book early, they fill up fast.

First time boarding our little pack. Loved the daily report cards. Friendly staff and easy to…read moreconnect with. Dogs were excited to see us when we came to pick them up. Would recommend

They are amazing with our dogs! They put a lot of care and attention into the dogs they take care…read moreof. Jen even goes out of her way to send videos of the dog and updates so we can see how they are doing and that means we can relax knowing they are well take care of!!

WOW!!! Free Range Fido (Daycare, boarding and private dog park) is the very best facility for our…read morebeloved puppy and dog!! Situated on a 12 acre working horse farm in Richmond, Maine it is simply idyllic. The owner/dog whisperer Lynn Hendrickson is amazing! She is professional, attentive, vivacious, kind, and compassionate. She just gets it! Understanding dog energy and behavior, then pairing well suited dogs in small play groups. Lynn has the recipe for safe and successful dog interactions. The way dog daycare should be!! Our dog and puppy love going to FRF, vocalizing their excitement as we turn into the driveway. They enjoy all FRF has to offer including, the huge private dog park, the pools, sniffing safaris, stuffed kongs, the heated/cooled dog suites for rest, the menagerie of animals and so much more! This truly is the 5 star dog daycare facility in all of Maine!! Highly recommend.

I was very happy with the care and attention given to my pup. Kali kept me posted on how she was…read moredoing all week with pictures and updates. I loved that she was the only pup staying with them and got a lot of attention. I would highly recommend this service to anyone. I will definitely use bark and wag again.

The first thing to say is that Kali is the BEST. Truly. She and her family took care of my 7-month…read moreold French Bulldog puppy and I swear my dog is dying to get back to them! Every day I received wonderful texts and photographs (great photos, by the way) and it was clear to me that my little Yoko was being loved and adored. She was smiling in the pictures :) And, no, I am not kidding! If I could I would give Kali six stars...or more!

Our dog Lucy has been coming to your business for 5-6 years, since we moved to Searsport and has…read moreseemed to weather the experience with a few behavioral issues after being left for several days. We would pick her up and she was a "hyper-fit" but soon settled back into our home routine after reassurance, a shower and much brushing. We picked her up yesterday and she was so glad. She was also shining clean and had been brushed out , toenails trimmed (really well). She was less stressed, even when coming home into the house. She was glad to be home as always but way more comfortable with being gone. We had a repair man stop by today, and for the first time ever, she didn't run out barking and trying to scare him off, she was watchfull, but not threatening . Not sure how you managed this, but whoever is working there now , THANK YOU, for taking such good care of her and helping with her training. Kerry Dougherty & Dick Dyer

The business is under new management and the new staff is extremely rude. It took 3 phone calls…read moreover a few days to get a return phone call. I had several questions because the ownership is new and I am not familiar with their policies. The female was clearly irritated by my questions and she kept telling me to look at the website, which I had already done. My questions were specific to what I needed to provide for a dog that takes daily medication and if my dog could have 1-on-1 exercise/play time because she doesn't do well with other dogs. I also had a question regarding vaccinations; the prior owners would tell us when their records showed a vaccination was due. Also, we've boarded our dogs in kennels in other states that want kennel cough vaccination every 6 months (even though the vet states it's annual). When asking for clarification, she kept telling me to call my vet and would not answer any questions regarding 'their' requirements specific to kennel cough vaccination. When I finally told her that I didn't appreciate her attitude, she explained that I had an attitude and promptly cancelled my dog's reservation, telling me to find another kennel. We have been using Canine Country Club for years with nothing but GREAT experiences. I met the new owner a few days ago (she owns Paws and Claws in Belfast as well) and I thought she was nice, but apparently the owner told the staff person that I was rude when I stopped by. The only reason I stopped by was because we were driving past the kennel and I needed a reservation in just 2 days. I was hesitant to make my hotel reservations without knowing I had a reservation for my dog. The owner told me to go right ahead and make my travel reservations and assured me that she had a spot for my dog. I thanked her for her time and told her it was nice to meet her. Apparently the experience was not mutual since she told her staff I was rude. We already found another kennel to use and their staff was extremely helpful and professional. It's a shame that customer service is now nonexistent at Canine Country Club and the courtesy of returning phone calls and answering questions of customers is a huge inconvenience. I don't think they will do well with the current staff..... Apparently they don't recognize that customers have options too.

We are in the area vacationing and wanted to go to Acadia for a long day. I felt that was too long…read moreto leave my golden doodle home so I contacted the Boothbay canine daycare and arranged for him to spend the day and night at their facility. We were able to make all the arrangements online. The day I dropped him off we were greeted by a staff member named Joy. She is aptly named. She was a delightful woman, showing me the facility, and where my dog would be staying. She showed me where the cameras are so that the owner can look in the evening before she goes to bed to make sure all the dogs are OK. Each dog has his individual space where he spends the night. There is a group inside play area as well as several different fenced in areas outside where dogs can play separately or together. There is a man who lives on the property who is also available in case of emergency and works part time at the facility. When I came to pick my dog up the next day, he was happy and healthy! They said there were no issues, and we were all very happy with the experience.

Excellent place to entrust your dog for boarding and daycare. Carole (owner) was very prompt in…read moreresponding to inquiries about schedule and required documents. Her mandatory pet health intake and proof of vaccination was comprehensive and comforting to know my pet would be in the company of other dogs who were healthy and met her strict requirements resulting in a safe environment. Would definitely use services again.

Our dog Harper had a great time this week playing at dog daycare while we were visiting for the 4th…read moreof July week. Shane was great with Harper, and she was tail-wagging excited to go back every time we pulled up. He has a great facility with outdoor space, and Harper came home tired and happy. Highly recommend and look forward to returning next year!

Our family recently boarded our dog, Pepper, at the White Mountain Dawg Barn. We were camping at…read moreWhite Lake State Park, which doesn't allow dogs, and we didn't have a lot of options for Pepper (our usual dog babysitters were not available). We didn't have any connections to WMDB, but we took a chance with them and we are happy we did. The facility was spotless, Tony was incredibly knowledgable and supportive, and we felt like Pepper was 100% safe while she was there. We will totally use WMDB again, and we'll recommend them to friends.

We left our pup with Cheryl and Paul for four nights recently. I appreciated their thoroughness…read morewhen we were booking and then when we dropped her off - it is clear that they really care for dogs! Our pup really hates being boarded, but when we picked her up, she was clean, healthy and happy. We will definitely be back.

My Boy had a great time staying there very professional and plenty of room best place i found in NH.read more

Great friendly service. Great prices. Thank you girls for taking such good care of my fur babies…read more calling again for another appt. 207-406-2138 Great people, Great service!!!

New grooming salon in Brunswick, but clearly the groomers have experience. Took my large doodle in…read morefor a shampoo and cut, and they did an amazing job. The cut was even all over, his ears were perfectly trimmed, and his tail was trimmed to a reasonable size. They took the time to greet and pet him, and they didn't use that gross perfumey stuff. I've been to just about all the groomers in the area (was a big fan of Chela before she moved), and D-Tails is the best!