The most friendly and caring place to animals and owners…read more They work closely with their customers every step of the way. And make time for talks about what was done, care to be taken. Often they have have taken my cat in when already squeezed with appointments to make sure my crazy cat is ok. The best and the most trustworthy!

Dr Catherine Sanders took over Taylor Brook last fall, 2009. I don't know what it was like before,…read morebut I DO know that the best vet I have ever had is Dr. Sanders. I have 4 dogs, have had cats and something is always going awry with them. Dr. Sanders is not only professional, funny, and congenial, but she is super-smart...smart enough to also say she's not sure when she isn't, which is so refreshing. Her approach is education-centered, so you never feel like there's only one option, even if there is only one option. Her practice is not based on squeezing the customer, but the animal in front of her. I also know that her staff is fantastic...they came with her from her last practice, and I can tell you that staff and techs can make or break a practice. Hers make it. If you live within a few hours of Taylor Brook, go to Dr. Sanders. You'll be embarrassed you took your animal friends anywhere else!

This veterinarian office sets the example that all other veterinarian offices should follow…read more Incredible staff, and always go the extra mile to care for and love our pets. Special THANK YOU to Denise, she is amazing. Whenever we drop our pets off and Denise is taking care of our pets, we are so much more at ease knowing they'll get all the love they can handle. THANK YOU so much for what you do!

My parents had been bringing their animals here for years and when I was older and had my own place…read moreI did as well. My mother was on the Board of the ASPCA back in they day so I always had a love for animals growing up. Never knew I had to cut my cats nails. Never had to when I growing up and all of my cats were fine. Brought my cat here and they accused me of animal abuse and said they would adopt the cat from me. I was beyond insulted and stopped bringing my cats here. I brought them to another Vet and was told I didn't nothing wrong. Your cats should be able to keep their nails short by scratching posts etc, which I have, but sometimes it doesn't help. The new Vet made me feel at ease. My mother (sometimes she brought him to appt) and I were also accused of putting my Pug in a hot car because of the anxiety he would get going to the Vet each time. I always cool off the car before putting them in and know to never leave a dog or any animal in a hot car during a warm day. I get that you have to be aware of some Vet owners but we had been coming to this place for years. With all our cats and dogs. I'm glad I left and found Lisbon Road. They are fantastic!!

Short story: go here; great medical staff, but prepare for really subpar customer service staff…read more We were vacationing in Maine and our dachshund collapsed in the backyard. It was close to 5PM, so we chose to wait for this clinic to open rather than driving to Portland or Scarborough. We arrived at 4:50 and waited outside the front door, which was locked. The receptionist was manning the desk and repeatedly clearly saw us through the glass doors, including making eye contact with my husband, but never came over to let us in, even though my husband was holding our dachshund, I was holding our three-month-old baby in her car seat, and it was 17 degrees and dark outside. At 4:57 the receptionist disappeared into the back and at 5:02 I finally called, a tech answered, apologized, and she rushed to let us in. As we were walking in, I heard the receptionist complaining, "it's only just 5:00 now." Nope. It was 5 after at that point, but more importantly, who leaves people with a sick dog and a baby out in the cold, especially if you're supposed to be in the animal CARE business?! Fortunately, the tech and the vet we worked with were terrific, and our dog is going to be fine. I really appreciated the tech's compassion and attention to detail, and the vet's candor and patience with questions (and the baby!). When we were checking out, a poor woman was dropping off her deceased bearded dragon for cremation. The receptionist couldn't have cared less. She was cold and dismissive and passed the box containing the body off to the tech carelessly, and loudly said "group cremation," in a completely empty tone, then charged the woman and said, "we're ready for Skippy" without even dismissing the other woman. The tech called out, "I'm sorry for your loss!" from the back as the woman left. My husband saw her crying in her car in the parking lot when he brought our dog out to the car. So, based on my limited experience, I'd say go here for good care, but prepare to be treated like a complete annoyance by the woman at the front desk.

Stay away. Far FAR away. Also, don't ask any questions even when given inaccurate information. Dr…read morewas INCREDIBLY condescending, dismissive, and rude. I brought my pup in at 3 am because of crying most of the night. He does have a known UTI with struvite crystals and a urine pH of 9. At first she wanted to do an x ray and ultrasound to look for stones. Uhh. Ultrasound would've seen both. No need for the xray. I nicely suggested starting with the ultrasound. ANYTIME I tried at all to advocate for my pup, I got attitude and talked to as if I knew absolutely nothing. I also asked if she could prescribe something to lower the urinary pH, as that would be a double approach to help resolve the infection. She threw her hands up, claimed that my asking questions and seeking clarification was "abusive" and "she's not taking that at 3 am" It's basic infection cycle. Interrupt the cycle at as many points as you can, get quicker resolve. If you need emergent care, steer clear of this place. Go right to Portland. Like she suggested we should've. First time here, and absolutely will NEVER be back nor recommend ANYONE else. Imagine claiming someone's being abusive because they don't want to answer questions as to their thought process in the care of your animal. Absolutely insane

Dr. Penny and her staff are amazing! Currently our cat is staying with her while be treated for…read morehyperglycemia, his new diagnosis of feline diabetes, dehydration and an infection his little body is trying to fight off. The E-Vet made a misdiagnosis and their prescribed medications made our boy extremely dehydrated, but Dr. Penny has been able to get him a little better. He might be away from us for at least another night, if not two. The staff at Companion Animal Clinic are helpful, knowledgeable, kind, compassionate, patient and I can tell they really do care about us and our babies. I won't trust another vet ever! I will recommend CAC to all friends and family.

From the owner: Complete Care For Your Furry Family Members…read more Discover Companion Animal Clinic, conveniently situated at 235 Hospital Street in Augusta, Maine, your trusted destination for comprehensive veterinary care catering to both cats and dogs. Our clinic offers a complete spectrum of services to ensure the well-being of your beloved pets. Rest assured, your pet's safety is our top priority. To ensure maximum safety under anesthesia, we employ pre-surgical blood testing, a combination of injectable and gas anesthesia, along with EKG and respiratory monitoring, as well as blood pressure monitoring. We have the experience and expertise to safely administer anesthesia to older patients as well. At Companion Animal Clinic, we understand the profound bond you share with your pets, and we pledge to treat them with the same level of care and compassion that we would extend to our own. Contact us today to learn more about our services and entrust your pet's well-being to our dedicated team. Your pets are family, and we're here to keep them happy and healthy.

After a very difficult few months with my two cats I just can't say enough about everyone at Auburn…read moreAnimal Center The level of care and compassion is incredible throughout normal checkups and at end of life journey with my fur babies . Everyone goes above and beyond to care for my fur babies in every aspect They were there for us each time we needed them Including my comfort through my grief as I had to let my babies go . I would not be able to get through these tough days if not for Dr Wehr , and all of her amazing staff If you love your fur babies and want the best care you can trust and count on them always

Definitely disappointed in how this practice has been running. I have been a client for 10 years…read moreand I can understand why the staff keeps leaving. Recently, I had an experience that sealed the deal. If your dog is ever diagnosed with Coccidia, please make sure all of your dogs get treated, this is a highly contagious parasite to all dogs and all dogs in the family should be treated, regardless of a fecal test result. I asked questions and asked about treatment, but nothing changed, instead I got a call from the manager because the staff had hurt feelings because I provided some feedback about lacknl of response to my questions. If your gutt tells you something isn't right, listen and follow up.

I moved to town a year and a half ago with an 8-year-old dog that has had two Bilateral TPLO's…read more Managing his mobility is a priority for me and the staff and VET's at this office have remained vigilant in helping me take care of my little guy. Their Physical Therapy programs are tip top and keep my guy comfortable and acting like a puppy. I'm truly grateful for this place and all they have done for my pal.

My pets have been patients at LRAH for about 5 years now. Most of the staff are fantastic, and…read morereally work with you regarding the cost of procedures. I remember a vet tech once walked me through the entire bill to explain what each item was, and if there were any alternatives that were less costly. However, I have not had great experiences with Dr. Morgan. Perhaps, she is a naturally curt person, but the effect is that she leaves people feeling like bad pet parents. Regardless of what's going on with my pets, she makes it out to seem like I am not doing enough. I have enjoyed every other staff member, whether Dr. or vet tech, and I'm overall very grateful for the attention they give to my pets.

I have never had a bad experience here. The love and compassion they show towards my dogs and us…read morehumans is above and beyond. I have never had a bad experience when bringing my pets here. They are thorough when examining and diagnosing my dogs. Two of my dogs have had diagnosis that require surgery. Dr. Amy always sends me a detailed summary of the visit along with articles explaining the condition. The staff is amazing. Professional, courteous, and extremely compassionate. I highly recommend Topsham Veterianary Wellness Center.

all they wanna do is sell you overpriced meds from their own pharmacy. They care about your pets is…read more0% I would not recommend any of my friends or family go here and if they do pull out your pet now and go somewhere else. Experiences I've ever had over my years of voting animals. Owner should be highly ashamed of this business and just find something else to do.

I have been going to Pownal Vet for 6-8 years I think and I drive from Orr's Island, Maine. I love…read moreeveryone that works there and would trust any recommendations that they make.

So caring- they take the time to get to know you and your pet- I can't believe how long they spent…read moreanswering questions and getting to know our pets - highly recommend!!

So I haven't even been in here yet and I don't have my own pet. But long story short, in fostering…read moremy former landlord's cat until the summer since I was the further tenant the cat took to best. Called their office today to express concerns about Fat Kitty's urine habits over the last week. I'm sure I sounded like an idiot but Sierra (I believe was her name) answered the call with such compassion and understanding. She made me feel like I did the right thing calling while also letting me know it didn't sound like an emergency. She pulled up the file quickly and was able to speak knowledgeably about a pet she may not know personally, such really speaks to the entire office's notation habits. She offered to have the doctor look over the notes and call me back with any action items. But as someone who is just watching someone else's beloved animal, I am TERRIFIED I'm doing something wrong as a non cat owner and Sierra not only made me feel so much better, she made me feel like the whole office knows this pet and cares about Fat Kitty's well being. I could not ask for a better customer interaction nor a more pleasant ending from what I was worried was a potentially hazardous experience. Thank you so much!

TERRIBLE customer service!!! STAY AWAY!!! DO NOT GO THERE!! I had a vet home visit for my elderly…read morealmost 14 year old golden retriever and was ready to pay them. i was told they will contact me later about that. My beloved Golden Retriever died 3 days later. I did not receive a bill until 2 months later stating I would be in collections if not paid within 30 days!!! When speaking with the VERY RUDE manager there, she was very very difficult to talk to and calling her her true name, B###H, I was told that calling her her name, I was responsible for the bill after stating they would work with me on it. PLEASE DO NOT TAKE YOUR DOG OR CAT THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The first bill I got was threatened will go to collections!! STAY FARRRR AWAYYYY!! If your pet dies, they don't care!!!

CareVet has ruined the formerly excellent Freeport Veterinary Hospital. They to longer return…read morephone calls in a timely manner. When we called for an emergency they failed to respond promptly and when they responded the next day they would not see our cat. Our elderly cat is on a long term drug to resolve a chronic condition that was prescribed by Dr Norman before CareVet took over and now they will not extend the prescription. They have eliminated the separation of dogs and cats in the waiting room (which was brilliant). Their staff is no longer the friendly, happy staff that we saw in the past and the vet that gave the last exam did not have any knowledge of the cat's history or did she seem to care. We cannot wait to change vets.

This was our first visit to this practice. Our appointment was scheduled for 11:30 a.m. We waited…read more90 minutes before we even saw the veterinarian. They then made us wait another hour before we received the medication and could check out. This appointment took 2.5 hours total for a simple exam. The overwhelming majority of this time was spent waiting in the waiting room or exam room. There did not appear to be a single other patient in the practice while we were there, so I'm perplexed as to why we had to wait this long. When I got home, I reviewed the receipt because I felt the total was higher than the estimate, and I realized they charged us twice for one of the medications. The staff and veterinarian seemed generally friendly/competent, but the wait time, coupled with the billing mistake, is a deal breaker for me. I will not return to this practice.