My senior, male chihuahua, Charlie, has been going to Babcock Hills Veterinary Hospital since…read moremoving to San Antonio in 2022. He loves Dr. Ramsey, and Dr. Ramsey loves him! All my NICU and cardiac RN skills go out the window and I have dog mom brain. Dr. Ramsey takes her time to thoroughly explain everything, including signs/symptoms, what to monitor, medications, treatment options, etc. The facility also provides drive-thru Rx pickup, boarding, grooming and plenty of outdoor space to potty. Thank you for accommodating Charlie!

We make the drive across town to take our dogs and cats here. The doctors are knowledgeable and…read morewill present you with options and treatment plans before proceeding with anything. I have received great care here for my animals. We especially love Dr. Lane. The techs are all great too.

Updating my last review. Dr. Youssef gave me a call and was extremely apologetic about how things…read morewere handled with my last visit and made things right! He is an amazing business owner and veterinarian and I would recommend him to anybody looking for care for their animals. Although I was very disappointed with the last few visits I have been at his clinic, that is not the way things are normally handled and I appreciate him giving me a call and speaking to me personally. 5 stars for Dr. Youssef and his professionalism! No wonder he was able to expand his business and open a kennel service across the street!

UPDATE: I received a message very quickly from Dr. Mina Youssef regarding my issue and he ensured…read morethat I would get a call next business day. I got the call from Dr. Pittman and they were both professional and apologetic for the delay. I did receive the notes as requested and results we were waiting on. I brought my dog in since our regular vet was closed on weekends. It cost $250 to explore the wound. Once Dr. Pittman "explored" the wound and remove out two small "masses" she didn't know what it was or wasn't confident about next steps. We came back 3 days later for wound check and we noticed my dog had something similar on another paw and she removed that as well but this time sent it for testing. Also my pet insurance has requested visit notes and records to process my claim and I have even tried calling to have them send the notes needed and they still have not sent anything. When I called the receptionist states she has submitted the request and once notes are ready they will send it. Why does visit notes take over a week to do and send? Overall, I think this place makes it very inconvenient for owners as they are not responsive with requests.

I DO recommend this place. It's unfortunate that I've had…read moreto visit 3 different emergency clinics in San Antonio for 3 different pets all within this year. I have chosen to come back to Mission for two emergencies. I feel pretty safe bringing my babies here. It's very clean and organized, professional and courteous. don't feel like they're trying to squeeze money, just trying to provide necessary care with the right guidance. 1st experience here: One pet, I brought her to see internist to solve the mystery of her high liver values. He was very informative and was honest and didn't just throw random tests. But test in order of conclusion to help us save funds. 2nd experience here: my mom's kitten - I don't know how to feel about this. She passed from FIP. She was brought in at 6am as a lethargic kitten without an appetite and ended up declining rapidly after midnight. I would think that being at a vets office all day, there's enough time to come to a conclusion and treatment to save. - but apparently FIP is hard to reach diagnosis and her symptoms weren't obviously pointing to it until it was too late. But, I will say the vet on duty this night was incredible. I wish she was on the morning rotation- maybe she would have caught her symptoms sooner. But who knows. The vet was very kind, compassionate and patient. She helped us make an informed decision. All in all, I would still go back to mission vet. Any ER will be pricey but I assure you... there are ones FAR more expensive with less care. Ps. Do not go to VEG ER on 410. I regret it in my bones. My other baby Tobi would have lived if we did not go there. ...

Never bring your pet here. I brought my pet in to see if he had cancer. I was routed through ER…read morealthough there was never an emergency. I was billed $2k and told they have no answers and to come back to see internal medicine at another $250 a visit to start over. This place is about making money only. Egregious billing and administrative practices. I cannot state how much I hate this place.

My dog got bit by a rattlesnake, and we were so scared. The doctor and staff at BluePearl were…read moreabsolutely amazing. To say I am grateful is an understatement. They cared and it showed. I would highly recommend

The vets and vet techs were very educated and helpful when explaining the process of things. They…read morewere even kind enough to provide ink paw and ink nose prints when we had to euthanize our cat. We had to cremate our cat elsewhere since we wanted our kitty's siblings to say bye. Another vet was charging $70 for what had been complimentary ink nose and paw prints at Blue Pearl . Goes to show they're not in it to make a quick buck, but to provide exceptional and beyond care in what was a really difficult situation for our family.

These are the most helpful and compassionate people! My cat Snowflake was diagnosed with asthma and…read morewent to Becker three times in one week. I had a wonderful visit every time! Snowflake saw Dr. Maple, Dr. Taylor, Dr. Andrade, and I believe that Dr. Brown was overnight care. Each veterinarian took their time with me--answered every single question (around 20 minutes) each time and gave Snowflake the best treatment plan. Mason, Tina, Raul, plus two others were the best technicians! All of them spoke to me at length and treated me with the same compassion and understanding. The staff in the front desk was incredible--David, Anna, Crystal and others. Snowflake almost died in the car on the last visit. She could not breathe and her tongue was purple. I rushed her in and said, "my cat is dying! She needs oxygen"--David rushed her to the back and Anna and Crystal assisted me with care. I thought for sure she was dead. Dr. Andrade and her team (Tina and others) saved her life. Mason took me to the back when she was stable and Tina talked to me any my boyfriend for about 20 minutes, educating us about the inhaler. Snowflake was next to us in the oxygen chamber. Overnight, Tina text me with a picture of Snowflake and update. The next morning, Raul did the same thing--picture and update. I was floored! I didn't even ask for it. Snowflake stayed 24 hours. We picked her up and Tina spent 40 minutes with us showing us how to use the inhaler and continuing to educate us and answer questions. Snowflake just got home and is resting. When I need to go back, I KNOW she will be taken care of. I also saw them care for other animals with the same amount of care. I will recommend them to EVERYONE. THANK YOU BECKER TEAM! From one angel arm to another!

I brought my dog in on Monday after she had cut her leg pretty severely. I knew she needed…read morestitches, and quickly, because I couldn't stop the bleeding. When I walked in, she was taken back within 5 minutes - I wasn't even finished checking in yet. Now, I did wait a while - almost two hours - for the vet to come in, but like another reviewer mentioned, this is an ER and they are BUSY. (You wait a day to see a doctor in a human ER.) Dr. Mapel came in and went over my options and the prices. Was it a lot? Yes. However, getting a pet comes with a price tag to keep them safe and healthy. My dad was a veterinarian and these people work tirelessly and a lot of times thanklessly, but they are compassionate people and that's what I saw with ALL of the staff at Becker. If I have another emergency, this is where I will be coming. :)

We love taking our doodles to Barkin' Creek for grooming! The team is always so friendly,…read morewelcoming, and helpful, and our pups always leave looking so cute and happy. You can tell they really care about the dogs and take pride in their work -- it's such a relief knowing our doodles are in great hands every time.

Ziggy loves everything Barkin' Creek! I usually cut my dog's hair but decided he needed a spa day…read more They did such a wonderful job. His breath was fresh for over a week. They sent me the cutest photos of him because I was as nervous as a mother on a child's first day of school. He loves the food however I feel like the beef could be with a little less potatoes and a little more beef . The air dried treats are awesome and probably the only thing he really will snack on.. The staff is always nice and courteous and will answer any questions you may have. They do close at 6:30 so sometimes I have to make a trip to the one at the domain because I typically work till 630 or seven some days but it's worth it

I wish I had read the reviews!! To start, I made an appointment for 9 AM and my cat wasn't taken in…read moreuntil after 10. They never made it clear that this is a drop off kind of vet, you don't go back into an exam room with your pet. So I had to make arrangements to have her picked up, since I thought it was safe to assume that I would be free to go into work at 12-4. During intake, the technician opened up her carrier to take a look at her in the waiting room where dogs were present which felt super unsafe. Then for pick up, they told me she was ready and I had to wait over half an hour to be seen again. I requested an itemized receipt for the $360 I paid for treatments and was given this illegible piece of paper. I wasn't told (and if it's on this paper I couldn't make it out) what ointment they put on her skin, so the next morning when she had accidentally ingested some of it after getting her cone off and was having poisoning symptoms, I had no idea what she had consumed and they were closed so I couldn't call. This whole experience has left me with a really bad taste in my mouth. Also, I asked if I couldn't just get an over-the-counter iron supplement to try to lower my bill and they said "no, we really recommend you get this one since she has mild anemia," but I went home and looked and found the exact same one available OTC for $8 cheaper. I can appreciate that they're trying to provide affordable vet care which is so needed, but I cannot recommend their services. Side note: Moreso weird than anything but Shrek was playing on a loop in the waiting room at a pretty loud volume and I felt like it was making my cat even more stressed out.

Aside from the front desk receptionist, this place is garbage and incredibly unprofessional…read more Training dogs in the military for over 20 years while working hand and hand with vets all over the world, this was by far the worst/most ignorant staff I have ever seen. They will try to force you to pay for stuff your pet does not need. Unbelievable that spays are free everywhere and they acted like they were about to do brain surgery on my dog which had been fully taken care of up to the point I almost let them cut my dog. They Demanded test they think sounds good on the spot. Needless to say I WALKED OUT! I did not trust the life of my pet with this thieves. Will be following up with better business bureau. LOOK AT THE REVIEWS if you actually care for your pet.

I've been taking my dog to Mud Puppies for the past year. It was $65 for a basic express groom…read morelast month. I called today to make an appointment and spoke to a manager. She said the new price is now $130!!!! 100% inflation in one month. I guess they don't want my business. It's craziness. I don't understand.

This review is for grooming. I hope this place has security cameras in their grooming department…read morebecause I suspect the groomer abused my dog. I had a first time appointment this morning for an express groom, and handed my dog off to the groomer. Minutes after he took my pup and closed the door, I could hear my dog screaming in pain - two shrieks. I know the difference between anxious barking/whining and cries when a dog is hurt. My dog cried in pain. He is an anxious dog with separation anxiety, yes, but the only time I've heard him make the noise he did was when another dog bit him and when a neighbor accidentally stepped on his foot. I've also fostered hundreds of dogs, so can tell the difference. My gut/instincts told me to just cancel on the spot and take my dog home, so I told the front desk to charge me whatever is needed and we go without the groom. My dog is 3 years old and has been groomed every 3 months for his entire life. Grooming is not new for him, plus I gave him trazodone 1.5 hours prior. I wish I could've liked this place because it's so close to home but it's not worth it when the groomer is inexperienced and abusing the dogs. I spent less than 20 minutes there but my gut instinct told me that this is not a safe or experienced place to hand off your dogs. Do NOT go here

Our 10 year old cat developed a severe itching condition around his head and neck, and was…read morescratching himself raw. My first thought was to get him off of chicken so was feeding him lamb and rabbit (he didn't care for and it didn't help). The clinic docs we were taking him to for numerous visits over the span of many months tried several medications, including steroid medications and shots which brought on a bad respiratory infection and a severe eye infection. But we were told it was not food-related and referred to a feline dermatologist. Instead, we switched to Buttercup Veterinary Hospital and saw Dr. Jensen. She examined him, immediately said it was food-related, and prescribed a hydrolyzed protein food. It's been 3 weeks and he is doing amazingly well! His sores are healed up and his fur is back! She also found a heart irregularity and is addressing that also.

I wanted to like this vet clinic and did for years, but every visit felt more focused on upselling…read morethan actual care. It seemed like there was always another test, treatment, or add-on being pushed, even for routine appointments. I understand recommendations are part of veterinary care, but the constant pressure made the experience uncomfortable and expensive. Overall, I wouldn't personally recommend Buttercup Veterinary Hospital based on my experience. We've raised German Shepherds for years, so we're very familiar with the breed and common skin and allergy issues. My son's GSD is currently visiting, and I stopped by Buttercup Veterinary Hospital simply trying to purchase more of the medicated shampoo they had previously recommended for itchy skin. I was denied because my own GSD, who was a patient there and was ultimately put down at their clinic, had passed away, so I was told I was no longer considered a current patient. Losing my dog was heartbreaking, and the interaction felt cold and unnecessarily transactional. Unfortunately, that experience reinforced my overall feeling that this clinic focuses more on upselling appointments and services. Find a vet who doesn't shut people out when their pet passes away.

Every time I come here I am waiting at least 15 mins before any sort of care is given. It's…read morefrustrating because once you see them it's great service but being at the vet for an hour for a check up is ridiculous

I love Westlake Animal Hospital. They're always super responsive, offer highly efficient…read morescheduling (they almost always see my dogs same-day), and clearly love animals! My dogs get their check-ups, nail trims, teeth cleaning, surgeries -- and my little furry fellas always do great. Your pets are in great hands with WAH!