It is amazing. I always like coming here and I've always get help with everything that I need. I…read morerecommend this place.

The last sitter forgot to reset the locker code for the key to the house. That means the locker…read moreholding the key to our house was unlocked for more than 24 hours until we arrive home! This is an unacceptable mistake and a serious safety issue.

We are the owners of a very anxious Shiba and were initially so worried about leaving our daughter…read morefor boarding and did extensive research into various options before deciding to choose Under our Woof. Ae couldn't have chosen better; Mina treats all her pets like her own and sends updates every day, is very responsive and thoughtful for requests, and has policies to keep our pets safe. We will only choose Under our Woof for our baby from now on!

Mina is amazing with puppers! I'm so glad I found a place I trust so my pup, Milo, isn't alone for…read more10 hours while I work in the office! She not only watches Milo but trains him, as well. Mina is kind, pays attention to detail, and it is very apparent she and Ryan loves dogs! I can't recommend Under One Woof enough! :) Thank you Mina!

The LApetcare crew is the best! We were referred to them by a trusted pet lover about 5 years ago…read more Our now 11 year old GSP mix spends time boarding with the LApetcare team a few times a year. While there she runs, plays, snuggles, hangs out on the couch, and sleeps...wherever she wants. We leave her there knowing she is being taken care of. They share loads of pictures, provide updates, and are always responsive to texts. Lauren is overly accommodating! As our pup ages, she's more interested in humans than other dogs. Every counselor spends special time with her and indulges her repeated requests for snuggles and love. The counselors always seem to be having a good time (rain or shine) and they make the experience fun for everyone! 10/10 with deep gratitude!

This review's long overdue. Lauren and her team are so clearly just the best with my dog and every…read moredog in their care. I've been using them for nearly two years now. Can't imagine a better daycare/boarder. My dog jumps out of the car to go in and is left exhausted by EOD (a tired pup is a happy pup). They give regular updates through their IG and care for the dogs like they're their own. So happy to have found them and you will be too!

Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

After an issue with bringing our dog to Petsmart Hotel, we found Crystal last minute and she…read morewillingly helped us sit our dog for 3 nights!! She was amazing. So experienced with pets, especially our stubborn boy. I felt safe and comfortable that he would be taken care of as soon as I met her! She sent us pictures and videos and updates of our dog, and we are so grateful. She took him on walks and fed him treats.. we will definitely choose her in the future. Highly recommend!

Crystal Pet Hotel always offer excellent pet care. Flexible schedule and great accommdation…read more Absolutely recommend her. My cat also seems very happy.

Paradise Ranch Pet Resort has been our trusted home away from home for over two years for both…read moredaycare and boarding. My English Mastiff, Lina, is a certified therapy dog, so her temperament, comfort, and well-being are incredibly important to me -- and Paradise Ranch has consistently exceeded expectations. Most recently, Lina stayed for a 9-day boarding visit, the longest she's ever been away from home. She came back relaxed, happy, and well cared for, with no soreness or stress -- which speaks volumes about the thoughtful, attentive care she receives. The staff truly knows the dogs, understands large breeds, and treats each one like family. The environment is calm, enriching, and well managed, and the communication always gives me complete peace of mind while I'm away. I am so grateful for the incredible team at Paradise Ranch and wouldn't trust anyone else with my dog. Highly recommend to anyone looking for exceptional daycare and boarding.

What a wonderful place to be! If only they had a similar place for humans...oh wait - they DO!…read moreActual resorts! One of my colleagues first told me about this place as she has a boxer and she shares that her dog just absolutely thrives at the resort. I have a pit bull mix terrier and I thought I'd give it a shot! Cageless? Lots of places for my puppy to roam? Yes sign us up please! I brought my pup for an evaluation, got to learn more about the resort, toured the facility and then brought her back for another evaluation cause #separationanxiety. Her not me! I watched her on the webcams (so many!) and she did great! Lots of shade options for her and lots of pups for her to be around. It was nice to see her socialize! She passed and I felt really great about her experience. Upon arrival and departure, all very secure. The team was great and I can't wait to see how she does after her first overnight experience. Thanks for a great time!

I'm so long overdue in writing this review for our beloved Happy Heart Pet Care! I don't even know…read morewhere to begin in describing how much I credit Anna Marie and Matt for supporting and caring for my girl Moxie (and honestly, me too). I adopted Moxie at about 6 months old after she was found wandering the streets, and she came to me with a lot of anxiety, reactivity, and gaps in early socialization. We needed real support, structure, and patience. On top of that, I work 12-hour hospital shifts, so finding a place I could trust--somewhere that would care for her with the level of love, safety, and consistency I wanted--felt impossible. Then we found Anna. Anna is extraordinarily knowledgeable about dogs with trauma histories, reactivity, and anxiety. She balances structure and boundaries with genuine warmth so Moxie feels safe and gets to live her best dog life. She helped me understand my own dog better, taught Moxie how to regulate and interact in healthier ways, and created a routine that transformed our day-to-day. Matt is equally wonderful--gentle, attentive, and always in tune with what each dog needs. She is also incredibly flexible with drop-offs and pick-ups, which is absolutely essential when you live and work in Los Angeles. Her reliability and understanding have made it possible for me to manage long hospital shifts without worrying for even a second. Moxie has a forever Auntie in Anna Marie, and Anna will always have my deepest gratitude and love. If you're looking for someone who will love your pup, keep them safe, understand their quirks, and support you as an owner--Happy Heart Pet Care is truly the best there is.

I can't say enough good things about Anna Marie and Matthew! Working with a foster pup comes with…read moreits own unique challenges, and they've been so patient, knowledgeable, and supportive every step of the way. From the very beginning, they took the time to understand my dog's personality and needs, and created a training approach that actually works for him--not just a one-size-fits-all method. I've already seen such a huge difference in his behavior, confidence, and overall happiness. What I appreciate most is how they've also helped me become a better, more confident handler. They explain everything in a way that's easy to understand and always make sure we feel set up for success. If you're looking for someone who truly cares about your dog and goes above and beyond, I highly recommend them. My foster pup is already on his way to becoming the best version of himself thanks to their help

I've taken my dog here for over a year and I love this location. The staff is amazing and clearly…read morecare about all the dogs. They even give me updates on how much my dog ate or played. I love taking my pup here and he loves going!

Beware! This place is AWFUL!! A confirmation email doesn't mean sh*t to this place. I arrived with…read moremy dog today and was told they would not take him due to his age. They also claimed they called and left a voicemail after I filled out all the paperwork online. I don't know who they called, but it sure wasn't me. Imagine being in the business of watching people's pets when they are scheduled to leave town and leaving them with no care. I guess I'm "lucky" they aren't caring for my dog because they don't know what they are doing. Edit and reply to the BS reply received from Wag. You sent a CONFIRMATION to me I attached. That means you agreed to watch my dog and anyone receiving that would think the same. You left me with no care for my dog and no, you didn't call me or leave a message. I'm an ex-petsitter myself and this was a a horrifying experience to arrive to drop your dog off to leave town and be denied care. You should be ashamed to call yourself a business or say you care about animals. I assume you were the person in the office that didn't come out to talk to me and left it to two employees that probably hate their job. You told them to tell me my dog was too old and now you are lying. Shame on you. I see you have other reviews that show just how awful you are I should have read them first and steered clear of your company.

Mark was great very accommodating and knowledgeable really helped my rescue Maggy get her bearings…read more She is a three year old rescue and she had developed a lot of bad habits. I boarded her with Rosewood and with Marks expertise she has learned a lot and he also taught me how to keep up with her training. I highly recommend Rosewood

What can I say, except that Mark is a modern-day dog whisperer! Within the first five minutes of…read moremeeting him, I knew he was the right person to train my Frenchie, Chance. Mark's genuine love for dogs and calm confidence immediately stood out--and Chance felt it too. Chance's breed is notoriously stubborn, but he met his match with Mark. Thanks to his training, Chance now comes when called, sits, waits patiently, and won't even cross the street unless given the command. He won't touch his food--no matter how tempting--until you say it's okay. And my absolute favorite? When you say "crate," he walks right in, no questions asked. Mark doesn't just train your dog--he transforms your relationship with them. I can't recommend him highly enough.

We've been taking our dog to Puppy Island for years and it's the only place we trust to take her…read moreto. Our dog is very anxious and often scared of people and other dogs, but the staff absolutely dotes on her and makes us feel so reassured every time we leave her with them. They even hold her most of the day as that makes her feel safest. It's clear that the staff actually loves dogs, which is incredibly important to us, and develops real bonds with each one. Needless to say, we love Puppy Island and cannot recommend them enough!

We took a trip to Glendale and wanted to pamper our pup for her birthday, so I booked her a spa…read moretreatment at Puppy Island. On the way there, I was a little confused about where the building was because the GPS directed us into a parking lot shared by several other buildings. We eventually realized there was also street parking available, which made things much easier. Once we walked inside, though, it truly had an island feel! The atmosphere was welcoming and fun, and our pup had a great spa experience. She came out looking refreshed and smelling so fresh and so clean! It was a nice little birthday treat for our pup, and we were happy to see her looking and feeling pampered!