The front desk lady was very nice and very helpful in making me an appointment on a certain day…read more Great customer service!

I have had several extremely disappointing experiences at New West Physicians ( 11552 Sheridan…read moreBlvd, Westminster, CO 80020). I would absolutely not recommend this place to anyone. First, they require you to arrive 15 minutes early to complete paperwork, even if you've already filled everything out online ahead of time. If not, they will not see you and make you reschedule. The entire experience felt disorganized and frustrating. There are plenty of other providers out there who value their patients' time and treat them respectfully. I highly recommend going somewhere else.

I highly recommend Tara Clemmens and Dr. Arnsberger at this location. Both providers take the time…read moreto listen to me and to make sure I feel good about my care moving forward; they truly have the health and comfort of their patients in mind. Scheduling appointments over the phone is easy, as there are frequently openings daily and I can be seen for urgent things quite quickly if needed. Providers are usually very timely for appointments, and I find that I am always taken back into an exam room on time when I come for an appointment.

I have been going to Broomfield Family Practice since I moved to Colorado in 1990, and have seen…read moreDarcy Connelly for most of that time, with the occasional visit to other folks there. I have been super satisfied with everyone at the office and thus I am truly dreading finding a new doctor when we move out of state later this year.

I use Broomfield Family Practice for my yearly well health checks. The staff is knowledgeable and…read moreexcellent at their jobs. I am a Senior women and my Medicare insurance covered my yearly physical, blood work and X-rays that were prescribed by my physician for years. Darcy Connelly was my PA and took time with me and answered all my questions. My Medicare insurance no longer allows me to go to this practice. So I am out search for the same high level of care I received at Broomfield Family Practice. I recommend this practice for Senior women.

First time Pt who needed to be seen asap. I needed immediate attention. They took me the same day…read moreand on time. The Front desk people were very friendly, efficient and organized. The medical assistant was very kind. I saw the Nurse Practitioner Tom Sippit and was very impressed with how I was treated. He allowed me to ask questions and explained all medical information clearly. He was kind, respectful and delivered high quality care. I have now changed over to this group due to the professionalism and communication Of all. I highly recommend this practice with such experienced providers.. Thank you Tom and the team. ... from CMM apt on July 29

I have been dealing with this office for almost a year now. HORRIBLE BILLING DEPARTMENT. I have…read moremade probably 8 phone calls to both them and my insurance in the last year trying to get a COVERED PCP visit to actually be covered. The office filed the first claim incorrectly and it has been an absolute nightmare since. I have appealed the claim ect ect and have received no help. I get a call this week that they are sending my bill to COLLECTIONS. Which messes up your credit even though THEY KNOW there is an ongoing issue. HORRIBLE OFFICE AVOID AT ALL COST. It isn't even about the money its the principal of the matter. There is 0 reason an assigned PCP visit should be my responsibility. Shame on you.

If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.

After countless doctors and misdiagnosis', Christine Maren not only got to the root cause of my…read morehealth issues, but also treated me with such kindness and respect. She listens well and asks a lot of questions so she can really get to know you, and your health story. I believe that this is of the utmost importance when piecing together health mysteries. When labs came in she discussed them with me thoroughly and took the time to make sure that I understood what they meant. She developed plans of action for my treatment and was always looking outside of the box for tests, and care she could give pertaining to my health. She genuinely cared how my treatment went. I highly recommend her!

Dr. Maren introduced our family to the world of functional medicine, and we are forever grateful to…read moreher for that. She is smart, intuitive and empathetic. She helped us understand and interpret complicated labs, provided recommendations for supplements and a healthy lifestyle. We have since consulted with Dr Maren on numerous issues, and she always provides very helpful advice and experience-backed expertise. Our whole family is on the path to wellness after discovering numerous food allergies and autoimmune disease causes. Dr Maren is great doctor, who challenges the rhetoric of traditional, conventional medicine. She looked for root causes and cares about our journey to recovery. We are so thankful to have found her.

I have been going to Arbor Family Medicine over 20 years, and all the providers have always been…read moreexceptional. The front desk staff turn over though has been frustrating, as soon as you get to know someone, they are gone, same with MA's, extremely high turnover

The front office staff at Arbor Family Medical is consistently unpleasant and unprofessional. This…read moreis not a one-time bad day, it happens every single visit. From the moment you walk in, you're met with cold attitudes, dismissive behavior, and a complete lack of basic customer service skills. Simple questions feel like an inconvenience. Requests are handled with irritation instead of professionalism. There is no warmth, no respect, and no sense that patients' time or concerns matter at all. Healthcare is already stressful. Patients should not have to brace themselves just to interact with the front desk. Unfortunately, the front office staff here creates frustration before you ever see a provider and that experience never improves. If Arbor Family Medical wants to be taken seriously as a patient-centered practice, they need to address the attitude and conduct of their front office staff immediately. As it stands, the lack of courtesy and professionalism is unacceptable and has been a persistent issue over multiple visits.

Dr Paul Berger is excellent. I've had a family natural healthcare practice in Chinese and…read morefunctional medicine for 34 years, have seen many thousands of patients, and trained thousands of health professionals in that time. I've chosen Paul as my and my children's physician for the past 14 years because he is friendly, caring and not pill-happy. So many of my patients walk out of every GP visit with a script for a drug. Not Paul. Also, he respects our choices related to vaccines, without pressure, criticism or pontificating, and makes the kids feel at ease. He has the wisdom to realize that sometimes no intervention is the best intervention, and respects our natural healthcare approach. He's made appropriate referrals as needed, and seems happier and more relaxed in this practice as compared to previous ones. I've done mostly in-person visits with him, and a few telemedicine consults. I've referred many patients to him, and all have been happy with him and his care. Dr Michael Gaeta

Dr. Berger is a rare mix of expertise, humility, and kindness. Pretty windows, friendly staff.read more

Dr Rachjaibun and his assistant are amazing! The Dr listens, is compassionate, and is very down to…read moreearth. Hands down, best Dr ever!

Best Dr. ever! I have been going to Dr Deric for years and would follow him anywhere…read more He has cared for me and my family and is genuinely interested in your well being. Highly recommend this practice!