I wanted to write a great review for the recent work done on my basement. Cody was great with the…read moreinitial inspection, estimate, and keeping me up to date with the work process. Alexis and his team texted me daily before arriving on site, let me know when they were going to lunch, and sent me pictures at my request at the end. I would absolutely recommend the Basement Pros for their professionalism and cleanliness. I was expecting it to look like someone had opened up the floor and I was so pleased to see the lovely job that was done. Hopefully I will never need them again, but I know who to call if there is ever an issue. I can't wait until it rains so we can test it all out!

Terrible experience and wondering is this company is a scam. I was convinced by their project…read moremanager to have an alternate solution to a sump pump used to control my water problem. The installations team was very friendly and professional. Unfortunately, the work they did only made my problem worse. After struggling to get in contact with the company due to the project manager I worked with leaving, the owner came to look at the basement. he was wonderful! He said he would recommend a sump pump since the other method didn't work, and he would do the job for just the cost of parts. I have tried to get in contact with the company through phone, email, facebook, sending a letter for the last 2.5 months with no reply. I am not sure if the company is even real at this point.

For a year whenever we had a heavy rain I noticed rain seeping beneath the basement shower. It was…read morea fiberglass shower stall that was lifted off the floor just a little bit. I would mop it up and it wouldn't cause any large problems. We decided it was time to have this fixed since it seemed to be getting worse. I got three estimates and theirs was the best for the job. The team removed the shower stall to put in a drain along one whole wall of my house. Thankfully the rest of the wall is in an unfinished portion of the basement so it didn't affect any of the finished portion other than the shower in the bathroom. They came on time and worked quickly. They were done before the estimated time and left the basement clean. For the past 15 days we have had rain every single day. Sometimes heavy, sometimes light but I have been watching the basement and there isn't any moisture coming in at all. They definitely did a great job. I would wholeheartedly recommend them to my friends.

Fantastic job waterproofing our basement! Chris, Brian, and Chris (three different people) went the…read moreextra mile to provide a good design, quality workmanship, and customer satisfaction. Wish I had hired them sooner! Highly recommended!

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

They replaced my sump pump battery, updated, cleaned, and flushed my system very quickly and…read moreefficiently. The new battery looks also, and because of the way they explained everything, I have a better understanding of my system and how to maintain it. Raul and Cornelio were wonderful, and very pleasant.

Received 4 quotes they wanted me to do work that was not needed. Huge waste of time and said I had…read morea week to make a decision

Drainage and Erosion Systems has completed two large home projects for us, in 2018 and 2023. We are…read morevery happy with this company. David Arias and his team offered creative and constructive solutions during both project planning and execution. All involved--David, his field team (especially foremen Arcelio and Guardado) and office staff (especially Jessica) were each a pleasure to work with. Every aspect of our excavation, waterproofing and hardscaping was completed impeccably. The crew arrived right on schedule, communicated effectively and worked fast, clean and neat and did everything as estimated, and more. There were no surprises and we're delighted with the results--will use them again anytime their services are needed.

We have been using DES since 2007 for few mitigation projects in our backyard. They are our address…read morefor anything drainage, errosion, and water. The entire process, from consultation (Robert), through scheduling (Jessica), the end result (their wonderful crews), and the final walkthrough (Robert, again) is seamless. We haighly recommend them.

Indoor Green Solutions saved my basement from mold I didn't even know existed. Their work is…read moreawesome and their customer service is even better. They walked me thru everything and made sure I understood. They seemed to really care about my air quality and health. Would highly recommend!!!

Didn't do the work that was promised and left me and my young children living in a house still…read moreriddled with mold. Recently they sent out a technician and my husband showed him the existing that anyone can see with the naked eye, he took photos and videos, stepped outside "to get a signal" and then he was gone. All communications from them stopped when I showed them proof of the job not done - proof from an independent mold inspection I paid for which confirmed existing mold and work not done. I'm not only very disappointed, but am very concerned about the health and safety of me and my children who have now all been living with unsafe levels of mold in the home, which they refused to properly treat. Do not recommend. Please save yourself the time, money and your health and do not hire this company. *UPDATE* After Flor's reply to my review posted on here, I reached out directly to her on our 23 polite email chain with me, my husband and my realtor, and have heard no response. We have attempted many times to work directly with you all since the middle of July to have the mold removed from this house and we have yet to see any follow through or accountability. I have provided images of what currently still exists in our home, that my husband showed the last technician to come and also took video and photos, yet the response we received was there was no mold present.

My husband and I are very satisfied with the work Steve and his guys did. They installed concrete…read moresidewalks and a patio around our pool. Steve was very easy to work with and wanted to make sure we were completely satisfied with the layout before he poured. I did change my mind a few times and the guys were great about redoing it. The concrete turned out great and we would use Alcoa again.

Steve and his crew are excellent. we used them 11 years ago for our pool deck and steps leading to…read moreour house. we rehired them to jackhammer out a pool skimmer and do additional concrete work around the pool. very skilled not to damage the skimmer and looks great with finishing off that side of the decking. the major project was a long winding front walkway incorporating the main front door and a side door and joining it into our driveway and then down to the pool. the other side they continued it down our hill creating a wall. in addition around our circle they built a wall with a cap and lights incorporated into the wall. the workmanship was superb. The cuts of all the bricks showed such skill. it took us 30 years to come up with a plan for the front and Steve and the crew did a superb job. so nice to drive up and see it when we return home. with Steve you are dealing with a true professional who is very easy to work with.never any confrontation. always willing to make any changes. I would use him again and I recommend him to friends and family.

Edwin and his dad run this company (they both have years of experience in this line of work and…read morehave done many high profile projects in the DC area) and they are AMAZING! I hired them to remove a courtyard patio and replace. The patio was only accessible through my house but the scope of work did not deter them. They were so hard working and professional, and took tremendous care in protecting my house and installing a patio that had proper drainage (which the previous one did not). Price was very reasonable. I highly recommend EWR. They are lovely people too! Oh and super responsive, which isn't always the case with contractors. Look no further!

Every so often, in the professional property management business you meet a quality contractor that…read moreyou know you will work with again and again in the future. That was our experience with EWR Concrete. Edwin and team deliver on the initial scope at a reasonable price and then over deliver. They advised to bury nearby downspouts, thus making sure the new pathway will last longer. Then they went above and beyond with not only the concrete and drainage, but installed sod near where the work was done. Its a night and day difference! Our residents are impressed and so are we. Hire with confidence... this is a quality business that will treat you right !