My husband and I purchased a new home on October 8th, we were all set with another flooring company…read morewhen our kitchen contractor suggested we check in with Lisa at Carpet Emporium. When we walked in we met with Lisa and she was sooooo patient while I shopped through all of the different colors and types of flooring. She was really knowledgeable about her products and answered all of my questions. We scheduled an appointment to have the house measured the next day at 930am, by 4pm that same day she called me back with a quote. And sure enough going with Lisa at Carpet Emporium was a huge savings!! We signed the contract and Lisa got us on the schedule right away, our installer was Jesse and he was incredible. He worked quickly and efficiently and had our new floors looking amazing within a week. We are so happy with our new floors, I would highly recommend Lisa at carpet emporium. Not only did she help to save us a significant amount of money, she was also such a pleasure to work with.

We had amazing service from the planning, installation, and even financing of the carpet. We even…read morehad a visit from the owner to make sure the job was done properly.

I had an excellent experience with LBJ Flooring. I was on a very tight timeline, and they stepped…read morein and got the job done unbelievably fast without sacrificing quality. The workmanship is beautiful...clean lines, smooth finish, and everything looks even better than I imagined. Their professionalism, efficiency, and attention to detail truly stood out. They were so great at keeping me updated via phone calls and text. If you need flooring done quickly and want it to look amazing, I highly recommend LBJ Flooring. They exceeded my expectations. PS they were able to remove dog urine smell from a bedroom in such a short time frame so they deserve extra stars for that one :)

Great customer service and attention to detail. I needed to remodel my dining room kitchen area and…read morethey booked a consult right away and were very thorough and communicative through the whole process. Any questions they answered with an enough detail and explanation so that it made sense to me. They followed up with me including a reasonable and competitive quote. Professionalism and customer service is excellent.

It is so difficult in today's market to find business who you can trust to do a good job. J&L…read moreInnovative Flooring, Inc. sets itself apart with their high standard of service and fair pricing. You will not find more knowledgeable and professional owners. They really take pride in their work and their brand. We asked very detailed question about the job and it was clear the way co-owner Larissa answered them demonstrated her expertise and depth of experience. Larissa has artistic flair so her input was spot on when we contemplated the type of flooring and how it should be installed. She and her husband (also co-owner) were such a joy to work with too. Their crews came when they said they would, they were hard-working and did a great job with their clean up. Our wood floors and carpet on our stairs came out so beautifully. The best part was that it was such low stress event because we felt like we were in good hands throughout. I'm grateful to have found J&L Innovative Flooring and would happily recommend them to anyone looking for flooring experts. They are in a league of their own.

After a slab leak in our kitchen, we had to replace the engineered hardwood flooring throughout the…read moreentire first floor because our existing flooring had been discontinued. Before finding J&L Innovative Flooring, I had already met with four different flooring companies for in-home estimates and had a good understanding of the costs involved. I was actually planning to hire another contractor. On a Friday afternoon, I called J&L Innovative Flooring and spoke with Larissa, the owner. She was out of town until Tuesday, so I honestly told her I didn't want to waste her time since I had already received multiple estimates and was leaning toward another company. She completely understood but offered to give me a general estimate and explain her scope of work over the phone. Shortly afterward, Larissa texted me a detailed estimate and outlined the work she recommended. I then spent time reading through the company's reviews and found countless satisfied customers. That convinced me to schedule an in-home consultation, and our family is so glad we did. When Larissa came out on Tuesday, I asked countless questions about floor preparation, moisture barriers, moldings, transitions, and the installation process. She answered every question thoroughly and emphasized doing everything according to the manufacturer's installation requirements and warranty. It was immediately obvious that she has extensive knowledge and experience. Unlike many contractors--including one I had previously hired--she wasn't interested in taking shortcuts to save time or money. Just by inspecting our existing floor, she recognized that our concrete slab would require leveling. She assured me that concrete leveling (within reasonable limits) was already included in her estimates at no additional charge. That level of honesty and professionalism immediately earned my trust. Our project also had some unique requirements. We needed the installation completed in two phases because one room was being used to store appliances and furniture. I also wanted to use the same flooring system that had protected our home during the slab leak: Bostik MVP4 moisture barrier with Bostik Best adhesive. Although many installers now use newer systems,this was the system I trusted most and to me worth the increased expense. I also wanted to purchase the flooring materials myself because of an existing relationship with a flooring supplier. Larissa happily accommodated both requests. She even contacted several of her own flooring suppliers to make sure I was getting the best possible pricing. She ultimately matched the same discount (never told her the price)I I was receiving on the engineered hardwood and secured excellent pricing on the adhesive and moisture barrier. It's clear she has strong relationships throughout the industry and genuinely looks out for her customers. Her knowledge on various flooring manufacturers is truly amazing. Most flooring contractors will push u into a certain wood manufacturer that they could make the most commission on but with Larissa u can choose whatever you want and she will try to get you the best deal. For the installation, Larissa assigned Enrique, who has more than 20 years of experience. From demolition to floor preparation, installation, and baseboards, Enrique worked with incredible care and precision. He carefully protected our kitchen cabinets and preserved our bullnose stair nosings instead of taking the easy route and replacing them. Our slab required extensive leveling and sanding before installation. Enrique took his time to ensure the subfloor was perfectly prepared and thoughtfully selected the best-looking planks for the most visible areas of the house. That level of planning and attention to detail is something many installers simply don't do because it takes extra time. One thing that really stood out was that Enrique hand-wiped every single plank after installation while working on his hands and knees. That's over 1,600 square feet of flooring cleaned one plank at a time. Watching that level of dedication was truly impressive. Throughout the project, whenever an issue came up, Larissa immediately found a solution. At one point I forgot to order the T-moldings from the flooring manufacturer, and they were on backorder for two weeks. Rather than delaying the project, Larissa leveraged her network to have a custom T-molding made and professionally stained within just two days. It's rare to find a contractor who is knowledgeable, honest, responsive, and genuinely committed to doing things the right way. Larissa and her team exceeded our expectations from start to finish. If you're looking for a flooring contractor you can completely trust, I highly recommend calling Larissa at J&L Innovative Flooring.

We had Arthurs flooring do watwr proof laminate whole house…read more Very happy with quality and price, Will recommebt to our friend. Very happy, thanks.

Fast service, good and clean installers. I learned Arther has decades of experience and I was able…read moreto get 3 jobs around the house done for a very good price. Thank you Harris!

George and the whole team at Carpet Time were outstanding! We needed the carpet replaced in one…read morearea of our house after we had some water damage. From start to finish, the whole process was quick, easy, and transparent, and the prices were fair - no extra or hidden costs. On the day the work was done, the carpet was installed quickly and neatly, and no mess was left behind. I would definitely use Carpet Time's services again and plan to recommend them to family and friends.

This review is Loooong overdue! George was so amazing,…read moregreat customer service!! He came to our home to provide an estimate on carpeting our upstairs and staircase and brought samples. He was very communicative throughout the whole process of ordering our carpet to the delivery morning. The two men that installed were on time (actually early!) very cordial, speedy and professional. Did an amazing, clean job! My staircase has never looked so beautiful! Definitely recommending to family/friends! Thank you, to George and the team!

Unresponsive, No Follow-up, Stole my money…read more Called Specialist N Flooring to order a box of luxury vinyl to finish floor project. The phone was answered promptly only to be greeted with, "I'm with a customer I'll call you back." I missed their return call about an hour later but they also sent a text message. I responded to the tex with the information on the flooring I needed. He gave me a price and requested that I pay via apple pay and that they'd have the flooring the following Monday or Tuesday. I sent the money and that's the last I heard from them. I never received a call letting me know the flooring came in. I got a hold of a warehouse worker which claimed he knows nothing. Even got a hold of Saul only for him to say he will check on the order and call me right back. Now my calls are not answered. Crazy to think there are businesses surviving out there that do this. Luckily for me I'm only out $90, but damn, who does this? Avoid this company.

Went in to the store a few months ago and met with Saul to come out and measure. He said no…read moreproblem, he could come out the next day and measure. Waited the next day, the next day and the day after that and no Saul. Went back into the store and he recognized me and said he was busy with personal stuff and he would come out and measure. Never showed. Went to the store that last time and he finally came out to my house to measure...never heard from him again. Not sure what happened to this business, but they must not be hurting for money to do my 1,200 square feet downstairs flooring. Will be going elsewhere from now on.

We were so pleased with Hailo Flooring! From the beginning when Ryan helped us select the right…read moreproduct to the final installation, the process went very smoothly. At every stage they are were professional with moderate prices. We will definitely be repeat customers!

Their yelp says they are open Saturdays 8-4. Went in and they were closed. The sign on the door…read morealso said 8-4 on Saturdays. Drove some distance to get here. Waste of time. At least a sign on the door saying out to lunch or closed today would have been nice.

Jack the owner was very nice and very accommodating. His crew that he sent to do our hardwood…read moreflooring did great job .

I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

I'm extremely disappointed with my recent experience with So Cal Woodwork, especially because I had…read moresuch a positive experience with them in the past. I originally hired James about 8 years ago when we first purchased our builder-grade home. He extended our kitchen cabinets, added crown molding, and completed additional wood trim and detail work. They did an amazing job, and James was wonderful to work with. Because of that experience, when we recently had a horrible leak that required us to replace our entire kitchen island, pantry, and flooring, along with a few upgrades I had been wanting to do, James was one of the first people I reached out to. His wife was incredibly nice, accommodating, and understanding of our situation. James came out the following Saturday, took measurements, and spent time discussing the repairs and upgrades I wanted done. Then--nothing. I was completely ghosted. If he was too busy to take on the project, I would have completely understood. If the project was too small or simply wasn't something he wanted to take on, that's okay too. But after being a returning customer and taking the time to have him come out, measure everything, and discuss the project, I feel like I at least deserved the courtesy of a response. I called James directly and left a voicemail with no response. His wife had also confirmed my email address before he came out, so there were multiple ways to simply let me know they weren't interested or available. It's really unfortunate because I reached back out specifically because of the great experience we had with James 8 years ago. I would have happily continued recommending So Cal Woodwork to family and friends. Unfortunately, after being treated this way as a returning customer, I can no longer recommend them. Such a disappointing ending to what had previously been a very positive experience.

I reached out to So Cal Woodworks on February 12th to schedule an appointment, and my experience…read morewas extremely frustrating. My appointment was rescheduled four separate times, often last minute. As a mom of 10-month-old twins, my schedule is very structured, so the repeated changes were especially disruptive. I understand things come up, but the lack of reliability was disappointing. I ultimately had to move forward with another company. **Update: After the owner's response, I went back and reviewed our messages and he's correct that there were two reschedules, not four. I appreciate the clarification and understand that one of the cancellations was due to a family emergency. Hope all is well with your mother. That said... scheduling delays, limited availability and multiple reschedules still impacted my timeline and planning, which ultimately led me to move forward with another company. I understand that unexpected situations come up, but reliability and consistency are important factors when choosing a service. Sharing this for transparency so others can make an informed decision.

We recently had a bad experience with a different contractor that ruined our floors. They stopped…read moreanswering our calls and we had to live with those floors for a while until we finally found someone to work with that we trusted. Shane and his team assured us that they would be in constant communication every step of the way and they really delivered. They fixed the problem areas and put in new flooring throughout our house. They were very professional, quick, and affordable! We highly recommended them!

I had an overall good experience with SoCal Flooring Carpet One. The wood flooring I received is…read morenice and good quality. I did have an issue that was bothersome regarding a return that should have been an easy process, but once the owner/manager got word he sorted it out without issue. Gabriel the floor sales rep is also very helpful and communicative. Adam