Amazing!!!!! Excellent!!!!! Quickly in and out…read more The doctor was gentle and so very nice

Dr. Nguyen and his staff practically saved my life! I had been putting off my loose molar and…read moreabscess for several months because my family and I had to travel across the country from NH to AZ to take care of my 94 y.o. father-in-law. My dental condition became so severe that my lower jaw started hurting and the adjacent cheek became very swollen. I was unable to eat or swallow without pain. My husband called several dental offices in the area and his calls were unanswered (these were "dental emergency" phone numbers) until Zoe answered the phone. At first, they were not able to see me, but then she called again and told us they had a cancellation that afternoon (on a Saturday). Dr. Nguyen told me I needed to have the tooth pulled at that time, but my BP was very high. Was told to go back on Monday when my blood pressure stabilized and had the deed done! Dr. Nguyen was very knowledgeable and kind. I was terrified being in a dental chair with my mouth open, hearing the scraping sound of metal against bone. Zoey helped by rubbing my shoulder during the procedure and Dr. Nguyen would stop and inject more pain medication whenever I winced. Opted to have a bone graft for a future dental implant. Diana at the front office was also very pleasant and even remembered my name when I came back to have the stitches removed. So grateful to have found La Cholla Dental!

Ina Dentistry is conveniently located on the NW side of Tucson. The front desk staff welcomes you…read morewith a smile and makes you feel at home. Leeza is very friendly and is quick to help with appointment changes as needed. Deitra is a great hygienist who is gentle on your mouth. She is very kind and walks you through each step. She also provides excellent conversation. Dr. Symonds is wonderful to work with. He is thorough and never suggests something you don't need. He is a trustworthy dentist. He is great with the whole family. I especially enjoy watching him with children. He ensures that they are comfortable and makes the visit is fun. Ina Dentistry is perfect for the whole family.

Dr Symonds is very kind and personable. I have actually brought my son in to see him because of…read morehis good nature and how gentle he can be. My son gets a kick out of him and his high fives. He's always happy to see my son and the other way around as well! The front desk staff is personable and I have never been left waiting more than a few minutes! If you need a place that doesn't run behind and you want a quick in and out this is the place to go!

I recently had a dental procedure by Dr. Adam Kaiser. Everything went well, he explained every step…read moreand answered all my questions. Dr. kaiser and all the staff in the office are caring,courteous and professional. I highly recommend this office.

This review regards incompetent and uncaring treatment by Dr. Prokes at Casas Adobe Oral &…read moreMaxillofacial Surgery on Swan Rd., not La Cholla, but they seem to be the same organization. I had appointment for tooth extraction without sedation on 6/12/26. I had undergone 2 root canal (RC) treatments on the tooth with pain remaining after 2 months. My endodontist said I would need to have a 3rd RC (no guarantee of success) or get the tooth extracted (guaranteed success). I chose to have the tooth extracted and thus the appointment at Casas. I had a referral and also verbally explained to Dr. Prokes what I described above. She seemed confused and left the room to call my endodontist. She came back and said I didn't need any more RC treatments nor a tooth extraction. I was confused but of course happy to hear that, and subsequently left. Turns out Dr. Prokes did not speak to my endodontist, but to customer service who was uninformed. A week or so later, after my last antibiotic cycle had ended, the pain came raging back, and I found out that the tooth next to the originally infected tooth was now also infected. So I have to make the decision to extract them or more RC treatments on both teeth. Part of that decision is the cost of each option. I decided if I extracted the teeth, I wanted to have sedation. Casas said I had to come in again to discuss sedation with Dr. Prokes to get the cost, which I can't get. (My insurance requires provider to submit pre-estimate request to get quote, which takes minutes at most). I made an appointment for July 8, and was told I needed to get referral for the 2nd tooth before then. My dentist told me by email that he had submitted it to Casas on July 1, but Casas on July 3 still hadn't received it. Both my dentist and endodontist are out of the office this week due to the holiday, so I can't get another referral until Monday (my appointment is Wed.). To help with Dr. Prokes' confusion, I wrote a detailed history on all treatment, etc. associated with the 1st tooth and the diagnosis of the 2nd tooth. I explained I wasn't sure yet whether to extract 1, 2 or none of the teeth, but needed the cost info to decide. I got a call from Casas the next day on 7/3 saying Dr. Prokes said to cancel my appointment because I didn't have both referrals. Again I could get the 2nd one on Monday. Also, she wanted to talk to my dentist to make sure I needed the tooth/teeth extractions. This suggests I'm some kind of kook who wants teeth pulled out that don't need to be extracted. Note I have all of my teeth and am 61 years old. From Casas' website, it looks like there are at least 5 other oral surgeons at Casas. None of the others have had timely appointments open in 1 or 2 weeks....only Dr. Prokes has availability. Now I know why.....apparently nobody recommends her to others. I suggest you don't see Dr. Prokes, who doesn't seem to comprehend the English language nor care about her patients. I thinks it's likely that if Prokes had extracted the initial tooth when I went there for that purpose, the infection might not have spread into the 2nd tooth, costing me significant extra costs and substantial pain. How cruel that because of Prokes, I have to start over with RFQ with another facility, as I certainly won't ever go back to Casas. How hard would it have been to just give me a quotation for sedation, especially since I had already been to the facility? Certainly no harm would come of this. No treatment or tooth extraction was going to be performed on 7/8.....just discussion of sedation (and I've had sedation several times in my life) and finally telling me how much it would cost. I understand needing the referral, which I could have had re-sent on 7/6, and certainly well before any tooth extractions would be performed. It's just hard to fathom these stupid rules, and the incompetence and lack of empathy of Dr. Prokes.

I had previously briefly been a patient of the sister Oro Valley Dental practice (equally awesome!)…read moreand this was my first experience at Orange Grove Dental. And it was for an extraction procedure. Well, I'm writing this about 2 weeks after that procedure. I was happy walking out of the office the day of the procedure, and I'm even happier now with a completely smooth recovery. First of all, the office staff are absolutely OUTSTANDING. I don't know how you could possibly get better customer service. And the waiting area is a very pleasant environment, there's bottled water, and it's very comfortable. Every aspect of interacting with the support staff was excellent - scheduling, reminders, billing, you name it. All done pleasantly and efficiently. Then there was the extraction itself. Not that I'm running any dental procedure races here, but my goodness, I'm pretty sure my procedure - an extraction with a bone graft - was done in under half an hour! Amazing! Dr. Ham explained what he was planning to do, executed on it, I had NO pain whatsoever during the procedure, and get THIS - while yes, they highly encouraged me to take a pain killer the minute I got home, I really didn't feel the need to do so and I have not once taken ANY pain medication AFTER the procedure. Didn't need to, no pain! Sure I may have had some bleeding - expected - the day of the procedure, and had to put some gauze in the vacated spot where the tooth had been, but after that, no more bleeding the next day, and on the road to a smooth recovery. I don't know how I could be any happier with a dental practice. I mean, I bet nobody LIKES going to the dentist, but if you do have to go, this is an excellent place to get your dental work done. I plan to continue being a patient here.

Great staff, clean office, makes going to the dentist a breeze. Some of the best dental work I've…read moreever had done. Highly recommend.

Excellent dentist and staff. They truly care about the patients. Dr. Schmidtke is all business…read moreand tells you what is going on and clearly explains your options. Best ever!

The front office staff are incredible. I've never had a better experience at a dentists' office…read more Stephanie is the best! I've never worked with someone so kind, compassionate, and caring at any of my dentist or doctors' offices. It seems like their team genuinely enjoys working here and it makes a dentist visit that would normally be stressful for me, instead very pleasant. Honestly the team is the selling point of this office. I've also had really awesome hygienists and I'm sad the one I was regularly seeing left! I've always been able to schedule my regular cleanings and if I've had tooth pain issues or anything they're always helpful in making time to find an appointment for me. I've also had a crown replacement at this office and Dr. Schmidtke did a fantastic job. This is the first dentist I've ever been to that I have felt like is honest and ethical and not trying to sell me on unnecessary procedures. I appreciate this practice a lot!

I went to Gentle Dental for 2 years. It was amazing when Dr Jeanie Ju was there. She was the only…read morereason I kept going back. Since then she has left to her own practice so I followed her. Besides that, front desk has been nice to me. Sometimes they cancel appointments and/or change them. Sometimes they tell me and sometimes they don't. Then I will get a phone call to remind me of my appointment which they changed without asking. It can be irritating, though I do understand that things do happen, the doctors have lives too and things change. They were good with my kids and my kids liked going there. I had an appointment to get some gum surgery done by their specialist. I will say he is pretty awful. No people skills and not good with patients with anxiety (me). I liked my hygienist but no reason for me to return as I am not fond of the other dentists. I would also like to add that there is a TON of turn over which is not good with patients who deal with Dental Anxiety.

They have messed up my billing for months now and keep charging me more for procedures already paid…read morefor. They also try sell you added on procedures and then if you decline they tell you your health is under serious threat. I usually leave their office angry.

Dentistry in Oro Valley is the best. I have had a number of dentists and hygienists over the…read moreyears and none of them exceed the service and friendliness that I receive here. I would highly recommend them.

Dentistry in Oro Valley offers the best dental care! This starts with the staff that greets you…read moreupon arrival. I couldn't ask for a better dental hygienist. She takes great care of my oral health, answers my questions and educates me in improving my care. All of the dental assistants are wonderful. Both dentists are great. Their care and concern is comforting. I especially appreciate their thoroughness and follow through.

Dentist was rude. Insulting. When I mentioned that I have to shop prices, he went on a rant about…read morewhat could I know about all the different types of crown work that is done and then went through a tirade describing all the different types of crowns there are, etc. He basically read off a list of 14 different cases which I would know nothing about. The whole experience was so condescending and insensitive to my statement about price. And $79 to take 4 x-rays and nothing else was done. Can get a full set of x-rays and cleaning all over town for a new client for $99.

I had a small gap between a couple of my upper molars, which Dr. Wolf accurately assessed as a…read morefrequent point of food compaction. Dr. Wolf recommended that I have a crown specially designed and installed that would bridge the gap. On the day of my scheduled dental work I was fully informed of each step of the procedure, first by the Hygienist, and then by Dr. Wolf himself. The only pain I felt was that of the injection of an anesthetic, which was not bad at all. From there the procedure was fast and easy. Dr. Wolf is a great dentist, in the tradition of his predecessor, Dr. John Rosenberg. I highly recommend the eminently qualified professionals of Hillside Dental.

I went to this dentist 3 1/2 years ago and had caps put on and one of the caps literally snapped…read moreoff the tooth after 3 1/2 years. I spent thousands of dollars at this dentist office and they will not Warrantee their work. I am so frustrated and shocked and wanted to allow others to know what happened so they can be aware.

Front office nothing short of amazing! I'm one of those people who has serious anxiety when it…read morecomes to dental work. The front office made me feel important and safe. They handled the confusion in getting my prescription filled in minutes. Extremely kind, courteous, and professional. The Dentists should feel blessed to have them working there. Thankful they have laughing gas. Not so thankful because I started crying during the procedure and my nose got plugged so it didn't work. Tried a new place because I was dissapointed in the front office at my old place. I left this place feeling traumatized. I left feeling like my level of comfort was thrown out the window, all the while they were selling me something. Dental work is expensive, even with insurance. Always willing to pay and have paid! As I write this review, weeks later, I still feel emotional. Anger, hurt, and sad should not be words used to describe a customer experience. The front office and the lady who took my x-rays are the only reason I'm giving 3 stars. Scheduled to go back in 2 months...Jesus will have to take the wheel cause my teeth will suffer before I ever go through this again!! Talk about anxiety!!

I just wanted to leave a review on how unpleasant the man was that answered the phone and handled…read moremy new patient scheduling. I had to reschedule my new patient consult once initially as I was told the appointment would be 2 hours and I wanted to make sure I had child care and could get off work. I called today (for a second time) as the appt in November would no longer work for me. It's October 14th. The man seemed irritated and told me they have a policy for rescheduling and was like "well what's the reason"? When I explained I was a single mom and knew for sure I would have help in December when I wanted to reschedule there was no kindness or understanding. I'm not asking for pity, but to have a "policy" about rescheduling a new patient appointment weeks in advance seems unfair. This was by no means last minute or just because. I had valid reasons. It is unfortunate as this is close to my house and seemed to have good reviews through UHC. This person could definitely benefit from additional training.