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    Fossil Galaxy

    5.0 (2 reviews)
    Open 11:00 am - 6:00 pm

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    5 years ago

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    5 years ago

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    J Bangle Galleries - J. Bangle's Silk Stocking Gallery

    J Bangle Galleries

    3.5(2 reviews)
    0.7 mi

    They helped me frame a small precious piece from my mother's dress for a keepsake. So simple and…read morebeautiful. They were conscientious about cost, quality and aesthetic. I will be bringing them another piece to frame soon. Thank you for a beautiful job!

    This business is in serious need of new management. I took in a very sentimental and valuable, to…read moreme, piece of original artwork, in the original frame, just to be reframed. I made it clear how valuable this item was to me. The frame was still in very good/excellent condition. I took them everything they needed. I just wanted them to put it all together and seal the back professionally, adding the proper hanger on back for me. Easy right? Especially for a business that claims to be a "fine art and custom framing" shop/gallery. They were more expensive than other places I had checked but I always try to give small local businesses my money instead of taking it off the island. Well in this case it was a mistake. A big one. I had to bug them to death to get it done. They kept saying we're so busy, sorry check back. Finally they called and said it was done. When I went to pick it up they immediately started apologizing, saying this had never happened in all their years of doing business. Lucky me right? Well they went on to tell me that they had accidentally used my frame for someone else's work. So they had just framed mine in a "hobby lobby" looking frame and expected me to be happy and grateful. Well sorry but not sorry. I told them this was unacceptable that i had made it very clear to them how special my piece was and I was shocked that they had done this. I told them surely they knew who they had my given frame to so couldn't they call them and get it back. Well they said they had already tried that and the person had already drilled my frame to the wall! First of all I think this is a lie because it was a skinny, antique frame that wouldn't have held up to that abuse. But I decided to accept what had been done because at this point I sensed it was a lost cause. I did insist they frame my picture in a frame that looked exactly, as much as possible, like the one I had originally brought in. This they agreed to and had it ready for me one week later. They didn't offer me any kind of refund whatsoever. Granted I didn't ask. But really, at this point should I have had too? A reputable business would have insisted in doing so, since the mistake was entirely 100% theirs. They did do a good job and that's the reason I gave them two stars. But it makes me sad and angry at having been treated this way. Before this I had enjoyed shopping there because they carry some antique items and original art that I was planning to one day invest in. Well they have completely lost my business and trust. There's too many nice places on the island that have most of what they have so I'll be taking my money there. As for custom framing, I will sadly be going off the island from now on.

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    J Bangle Galleries - Front window

    Front window

    J Bangle Galleries - J. Bangles fine art and custom framing shop

    J. Bangles fine art and custom framing shop

    J Bangle Galleries

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    Fossil Galaxy - galleries - Updated May 2026

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