Contacted this company initially to get some boat repair work handled. They replaced my bilge pump with a device that "they" recommended. The pump was designed to turn on every 15 minutes to sense if any water was present, I asked if this would not cause battery issues - the marina had no power at the docs during this time. Was advised not a problem. Well, the pump didn't work, and was advised they would send someone out, asked I be advised what they found. Got a call the pump was exchanged for one that has a sensor that notices water in the bilge and turns on. Why wasn't this used at the start, thanks for your recommendation?
Asked if they could check my bilge heater to make sure it was good to go before replacing it with the new one I had purchased just in case. I was advised the mechanic would call me when at the boat, I also was asked for my credit card information.
No calls just a bill!! Why did I use them the second time, felt I would allow them to make things right, by the way, the "new" pump is not working, will not call these people for anything at all. read more