***RUN DONT WALK***…read more AYS Restoration turned what should have been an exciting home renovation into one of the most frustrating consumer experiences we've ever had. We hired them for a large renovation project involving our master bathroom, closet system, and additional work totaling well over $45,000. While some of the labor crews, especially Paulo and his team, did quality work, the overall management, transparency, communication, and billing practices were deeply concerning. The biggest issue centers around a custom walk-in shower with a rear bench. Common sense says a walk-in shower like this requires a glass door. Someone from their company physically came out and measured for the glass door, yet later we were told the door was somehow "not included" unless we paid thousands more. If it was never part of the scope, why was it measured in the first place? It gets worse. We recently discovered one of the vendor quotes they attempted to pass through to us was heavily marked up. The actual vendor price was approximately $1,900, while AYS attempted to charge us roughly $2,500 for the exact same item despite not measuring, manufacturing, or installing it themselves. That is a markup of over 30% simply for acting as a middleman. Had this been clearly disclosed upfront, maybe we could have had a conversation about it. Instead, everything felt buried inside confusing change orders and poorly written documentation full of inconsistent fonts, colors, and vague wording that looked more copied from templates than professionally reviewed contracts. The estimating process itself was also problematic. Critical items repeatedly seemed to be "left out" initially, only to reappear later as added costs through change orders. At some point it stops feeling accidental and starts feeling strategic. Communication became exhausting. Rather than simply resolving issues reasonably, we were met with deflection, rewritten timelines of events, and responses that often contradicted what actually occurred during the project. We even discovered questions surrounding whether proper ownership authorization was fully verified before contracts were executed. What disappoints me most is this could have been solved easily. There is still a substantial balance left on this project, and instead of resolving a dispute over a shower door professionally, they appear willing to damage their reputation over what should have been a straightforward customer service resolution. Atlanta has far too many quality contractors and restoration companies to settle for this level of confusion, pressure, and lack of transparency. Proceed carefully and document absolutely everything if you choose to work with them.

AYS Restoration is shady in their business practices. They were going to remodel our kitchen and…read moretheir estimate and promises looked great until they kept changing the amount owed due to "unforseen circumstances," involving supply issues. In order to get our first installment payment back, we had to speak to the manager and then sign an NDA that we wouldn't leave a negative review. If THAT doesn't tell you what kind of company this is then feel free to hire them. I noticed they work with a lot of insurance companies to do restoration, and I guarantee you they are overcharging these companies to get the work done.

I wanted to follow up on a recent recommendation to one of my neighbors for Nelson Exteriors…read more I had quite a bit of work done late last Summer and it is holding up well. When it became air conditioning season again I thought there was a problem with the HVAC exterior plumbing. I called Nelson, spoke with Lassito, the General Manager, and asked him to come out and take a look. It turned out to be a "non problem", I was mistaken on the function, "Operator Error" on my part. It was reassuring to know that if I had a problem I could simply make a call and someone from Nelson would be out to look at the issue. I was impressed that they would care about their work enough to send someone out to inspect. How often does that happen nowadays? Going back to my original review, I had a great experience with Nelson Exteriors, from Jake, my salesman, Lyndsey and Lisa in the office to Jeff, the Project Manager for the renovations. They were prompt, courteous and had "can do" attitudes. They explained the process and followed through even with weather issues we encountered. I had rotted wood replacement, siding replacement, new gutters and complete painting. The attention to detail and quality of the work was outstanding. Each crew was meticulous in their job and it shows. I would recommend Nelson Exteriors without hesitation.

10/10 experience having our house fully resided with HardiePlank, New Andersen Windows,…read moreSoffit/Fascia, Painting + Gutters! Will absolutely be recommending to our neighbors!

Craig and his crew did an excellent job with our project. The quality of work was detailed and top…read morenotch. The whole crew was responsive and Craig was onsite and great to work with.

Our experience with Home Improvement Masters was outstanding! Mr Craig and his team did an amazing…read morejob adding the addition to our home. He was also able to get our entire roof replaced through an insurance claim and we were able to get a brand new roof. We upgraded from a builders grade three tab shingle to a more appealing architectural shingle, as well as replace a few of the gutters. Also the crew did an amazing job with cleaning up the work site after they were finished and left everything immaculate. We highly recommend Home Improvement Masters and would be willing to provide a reference to anyone looking for a reputable contractor. Thank you Mr. Craig!

I can't say enough great things about Andrew. He took a basic 10 X 12 old deck that we had and…read morebuild out a beautiful wrap around 25 X 30 deck for our house. It has completely changed the way we relax, entertain and just fundamentally enjoy ourselves! I reviewed with Andrew my "drawing" that I had done and we sat down with each area and talked through what could work and what might be a challenge. Andrew is very creative and also so easy to work with. And he was VERY patient with me, working with me when I had to be out of town, and I totally trusted him to do the right thing with the smaller items, but for the larger items, he was willing to rearrange his schedule with other projects to allow for me to be here when he handled the them. (I know that wasn't easy on him!) He does almost all the work himself, and is very precise, with great attention to detail, very trustworthy and highly professional. I have referred him to a number of our neighbors - and always happy to give him a good recommendation to anyone who is interested in hearing more! Our deck is picture # 3 in his photo library, but as soon as spring comes, check back for some GREAT pictures!) I interviewed a number of contractors before hiring Andrew for our project and am so glad that we went with him. He just did a fabulous job!

Andrew did an AMAZING job on our downstairs basement apartment! He did all the flooring, fixtures,…read morecabinetry and finishing work and it looks absolutely amazing. He is extremely reliable, works quickly but he pays attention to detail and doesn't cut corners. You can tell by the quality of work he does he cares about the job and the people he is working for. We will definitely hire him again, I highly recommend. I didn't think to take pictures when I visited the house but hopefully I can add them later. On a personal note we haven't had great experience in the past with this sort of work. People never seem to care about the work they do and cut corners whenever they can. Andrew didn't do this, he cares about the work he does and is a pleasure to work with. Thank you!!!

I received multiple quotes for my project, and while Siding of Atlanta was not the cheapest option,…read moreI was so impressed by Randy's kindness and the positive reviews, thus opting for them. My home is approximately 2,200 square feet and features over 25 windows and doors, highlighting the extensive work needed for the trim, wood (Hardie) siding, gutters, downspouts, some soffit and fascia board replacement, and entire house painting. The team took their time ensuring the wood siding, wood rot repairs, and other installations were meticulously done. They are incredibly dedicated and hardworking and use only quality products and materials. I love the results, and so do my neighbors, family, and friends! Thank you so much Siding of Atlanta!

We loved working with Randy at Siding of Atlanta. He made the entire process of replacing our old…read morevinyl siding and windows with beautiful Hardie Plank and Simonton windows easy and pleasant. We could not be more pleased with the craftsmanship and attention to detail that we received from Siding of Atlanta. The entire crew was responsive, respectful and polite as well as extremely talented. We can recommend Randy and the Siding of Atlanta crew without reservation. Our house looks beautiful!

Nick came back after inspecting our roof a couple years ago where he made several repairs. This…read moretime he found our roof in generally good shape however he found we were missing one ridge shingle which could have been leaking. He didn't have the shingle with him but he came back a few days later and replaced the missing shingle. I couldn't be more pleased with the service and professionalism of Forever Exteriors. I definitely will be giving them a call if I have roof issues in the future.

ForeverExteriors came to my home today due to a roof leak. FANTASTIC customer service. Very…read moreresponsive, prompt, showed me a video and explained the issue. Made the repair in the spot and showed me second video of the repairs made. THANK YOU SO MUCH

The owner, Chris, worked with me & my insurance company to help us get a new roof. Chris was very…read moreresponsive & attentive throughout the entire process & spent a lot of time on the job site during installation to ensure the job was done right. Would definitely recommend!

We bought our current home in 2021 (more space but a bit older than our previous home! We knew it…read morewas a matter of time before we would need a new roof. After a major windstorm passed through, Chris and his team at Avalon construction came through and gave a no pressure estimate on a new roof. They worked with my insurance company the whole way and was able to get me a new roof installed and some code updates done. The crew came out and did the install in one day, and the property was neat and orderly when they left. They even repaired a light on the end of my house that was damaged by accident during the process and reinstalled a gutter that had fell before the install started! They new roof itself looks amazing! They were very understanding about a delay in final payment as well and worked with me. All in all, I am very pleased with Avalon Restoration and highly recommend them for all your restoration needs! James Mills Acworth, Ga

Scott Duckworth is a man of his word. Larry and I appreciate him arriving bright and early on the…read moreday that he scheduled. He is professional and honest, and we couldn't be happier with the repair job that he provided, it was a small task for him but a big headache to us, and I will not hesitate to call him back for larger tasks. Acworth

Requested a quote for a repair and install new leaf guards. Everything was quoted in a timely…read morefashion and communication was great. Josh and his crew were great and were honest throughout the whole process. The whole process took less than half a day and they once they were done, everything was cleaned up and looked great! I highly recommend Duckworth Gutters and will be using them for any future needs.