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    Fortuna Visual Group

    5.0 (5 reviews)
    Open 9:00 am - 6:00 pm

    Services - Fortuna Visual Group

    Awnings

    Signmaking

    Vehicle wrapping application

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    8 years ago

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    10 years ago

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    9 years ago

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    Signs New York City

    Signs New York City

    (33 reviews)

    Clinton Hill

    I purchased a sign from this company a few years ago with no issues. Since then, the lettering of…read morethe signs have basically disappeared, due to weather and age. I requested a quote to have it fixed. They said there has been a change of ownership at the company and they don't have any records of my original order. I sent them the info I had. It took months to get a simple quote back and then they told me the sign is too old to fix. They said they could re-do the lettering. So I said that's fine. How much would it be just the lettering? Again, no response for weeks. I have emailed and called with no response. They must have caller ID because now they just hang up when i call. Needless to say, the company has become extremely unprofessional and obviously it is not the same company I dealt with before. The one guy who I spoke to on the phone said I needed to talk to the boss who was out visiting a client. I still haven't heard back. Now I need to find another company to fix their installation. Probably if you're a big company they will prioritize your business but if you're a repeat customer or small order, do not expect to be treated professionally. A shame really.

    Their address is wrong both here on Yelp and their website. I wasted 3 hours going to Brooklyn…read morebecause nobody cared to fix the wrong address. I called all the numbers I could find and no one picked up. So if you need attention to detail, maybe that's not your spot. The address listed here (32 Grand Ave) is the address of a box store, and the person working there explained that he gets multiple people every week coming in asking about the sign shop. I was not able to find their real address.

    Fortuna Visual Group - signmaking - Updated May 2026

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