My wife was in there for two months. Some of it was good…read morebut most of it was bad. There are some real nice people working there but there are some that really don't care much about their job and the patients. The place Definity needs to be cleaned up .

My mother came here for four weeks after a fall. All things considered she enjoyed her stay…read more Sometimes it took a bit for a CNA or other staff to respond but she said that she really liked every one of them. She had a few that went out of their way to make sure she was comfortable. I believe one was named Nye and the other's nickname was Kai. Both very kind young men. Mom liked her occupational therapist and her physical therapist named Kyle. She often shared that Kyle was very encouraging. Skip, Sunny, and the other male nurse were all very kind and helpful. Mom said she thought the food was good. She didn't care too much for sharing a room but luckily her roommate was not too bad. The facility is definitely older and shows wear, but overall not too bad. A deep cleaning, repaint, and new window treatments, and more comfy seats in the rooms for guests would definitely help the overall comfort and ambiance. Overall our family's experience was really good and we are thankful for the good care and help she received from all of the staff at Avamere. :)

Why is it so hard to get an honest review on food menus in Nursing Rehab centers? I care about the…read morequality of the food that is being served to me. The last Rehab I was in I was served meatloaf that literally had the consistency of jello. It was so vile tasting I almost puked. Needless to say I spit it out immediately. That was Oak and Timber Rehab. Keep your loved one clear of that place.

This is the worst care center, they say everything is taken care of and then they turn you into…read morecollections when you're on welfare. This happened to my brother. And on top of that! He almost lost both of his legs or feet because he's 6 foot two and they put him on a regular size twin hospital bed and said there was no beds available along bed. That is he was there for three months two weeks before he was released to come home to our Care. He received a extra long bed. That's after he had ulcers on both feet for 2 months and doctors were talking about possibly amputation. They were changing the dressings on the floor with no protection. He did not have amputations because he came home and under my son's Care his feet was cured with Dr. supervise and home care from Mission! Within two months!

My husband was at Vancouver specialties for 2 months following a brain surgery. We found the…read morenurses and CNAs and the Care Staff and management throughout the facility kind, caring and knowledgeable and many times they went over and above to help him with whatever we needed. The Therapy department was especially fabulous, Sean, Travis, Loren and Sara were fantastic in helping with recovery and keeping my husband engaged. Thank you so much!

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

The supervisors are great, they actually care about their caregivers! Best place I've worked in a…read morelong long time.

I left this review on Google as well. Why does this site only have bad reviews? If you look on…read moreGoogle it is more varied. I have NEVER seen a poor treatment of a patient. In fact the complete opposite. Call lights are answered within minutes, the patients I see laugh and joke with the staff even though they are busy, they spend the brief time they have making sure needs are met as best as possible. I do what I can to help communicate and I follow up. So far all of the requests and doctors orders have been met or exceeded! My mother is in this facility. It is clean (I always see someone cleaning!) and though an older building it has all that my mother needs. She is a long term patient currently living here and has since Sept 2025. She's had many appointments and starting with my rockstar Brooke (Admin Assistant) that makes rides possible and any other communication details, to Jen the Queen of activities and things interactive, to ALL of the CNA's, nurses, social workers, doctors and therapists (who am I missing??) that look after her. She has really thrived here. She loves to sleep and would all day, but they get her up and interacting to keep her mind working. She has come out of her shell more. They change her often because she is bed bound. She has NO bed sores. They arranged for a more functional wheelchair and do everything they can to make her comfortable and get her up. If she stops eating or doesn't eat very much, the staff lets me know right away. I will say, if you don't advocate for your loved one, or yourself you may not have as good of an experience. I show up several times a week even if it's brief to check on her and communicate her needs. Everyone is so busy doing their best and it's hard work. If you show appreciation, BE KIND (even if you're hurting). Be curious, not rude, about the care you (your loved one) are getting, ask questions and communicate your needs. You will be thoughtfully cared for. Have patience you're not the only person in the building! Anyway, I am so thankful to God for finding my mom this facility. It's so much better than where she was! We love it here.

My dad was there 12 days --…read more In those 12 days: He fell twice. 5 minutes after we left first day (they contacted us after) - then fell on 9/16 - and did not notify us and told us it wasn't our business because we didn't have POA - which we do and they have known since day one we had - they just didn't want to be yelled at. When I asked for the incident reports for those - the nurse said she hadn't finished them still - but supposedly would email them to me. ( An incident report for a patient or resident fall must be completed immediately after ensuring the person's safety and finishing the immediate clinical assessment, typically before the end of the current work shift - I still have no received them) During care conference they stated that my dad said not to call me - he said that was not true and his roommate corroborated that my dad had asked the nurses to notify me. His blood sugar was out of control and now it's stable after I forced them to do their actual job. And proved they had been falsifying documentation around taking his CBG. They continued to give him regular diet which caused his sugars to be between 250-380. His pain meds were withheld from him. - they would turn off his call light and tell him to have patience and walk out. I brought up my concerns to the director who was condescending and stated "my family ran nursing homes in Idaho I've done this work a lot" - yet when you look at his linkedin he was a caregiver less than 8 months. Upon talking to him - he said "if you want me to do something for you concerning your dad you need to do something for me" then said he wanted privacy and proceeded to try and close the door to my dads room while I was in there alone - then seemed annoyed when my dad stopped him because he had came in from smoking right at the second Josh attempted to close me in the room alone with him. He had no occupational therapy and has only had group physical therapy instead of one on one - and has not focused on any items he needs - like walking, transferring, using restroom alone ect. Yet his discharge paperwork says he was given occupational therapy, physical therapy, and speech therapy. Which he only had PT -and that was far and few between. Upon signing discharge papers and getting the medication - I looked in the bag and they didn't include his insulin - thankfully we hadn't left yet. I had to go remind the nurse to give me his insulin- as she "forgot" he was a diabetic. I noticed his left leg and ankle was swollen - notified PA. When I lifted his foot I saw this huge sore about the size of a quarter- which was not there before. The bottom of foot is red and hot. I asked what he did to his foot and had no idea what happened. He wears socks at all times and I've washed his clothes - none of which had holes in them if he had dragged his foot to open it. He had a callus there prior - and a few days ago the feet people (should have been a nurse since he needs diabetic foot care - but with this place god knows who touched his feet) had messed with his feet. This caused a major infection in which he had to be placed on high dose antibiotics at new facility. -- You will constantly hear people yelling for help - Cnas and nurses ignore call lights - they will go in the rooms and turn them off and walk right back out. They left my dad in briefs because they didn't want to assist him in using the toilet and then would leave him in soiled briefs over 2.5 hours so he ended up with a fungal infection in his private areas. The first day we were there both the nurse and cna said he was NOT ALLOWED to use the restroom. They refused to help him eat when he was a 1 on 1 feeder when he got there due to paralysis of right arm and weakness in left. They don't check who comes in or out - and people can come in at all hours of the day and night without anyone asking who they are or asking them to sign in placed vulnerable people in possible harms way. This place is a disgrace and absolutely atrocious- if you care about your loved one - do NOT send them here!

We have used Touchmark home PT and OT services for a short while for my mother; and in that time I…read morerealized what an important role a PT and OT can play in a person's life. Three therapists she worked with were so compassionate- they had concerns that were expressed to me, so I ended up taking her back into emergency (after three visits to her primary where nothing was happening) and finally got her the help she needed. I have the greatest thanks for the team at Touchmark and the valuable advice given to me. Thank you, Touchmark, for helping out when I felt we had nowhere to turn.

From the owner: We provide skilled medical care and non-medical assistance to help you recuperate and thrive in the…read morebest environment for improvement, your home. Non-medical in-home assistance includes personal care, companionship, housekeeping, laundry, medication reminders and in-home post- surgical assistance. Medicare certified skilled care includes in-home nursing, physical, speech and occupational therapy.

My mother has been here 3 years in a bungalow which was good. They were supposed to clean weekly…read more Not that great. But when she moved to the big house?? HORRIBLE. Room is dirty dirty dirty. And $5000 a month? She barely eats a thing. They definitely don't clean. Check out her toilet. Omg I just threw up in my mouth. Horrible to treat our elders like this!!

I'd rate Brookdale Vancouver Orchards with a sub standard rating! Washington State's Department of…read moreSocial and Health Services (Intake #3285366) has completed their investigation into the memory care department. Health care professionals as well as an MD filed a complaint about my dads lack of care. The state investigator and health care professionals referred to it as elder abuse and neglect. This is not the forum to go into details. Do your research. This facility is morally messed up.... just not OK.

Alpine House is not your typical adult care home. If your loved one needs complex medical…read moreassistance with attention to detail, and superior skilled care - look no more. Joana and her staff provide person centered care and every resident is treated with love, dignity and respect. Once you find this place you may rest assured that you don't need to move again as their expertise extends to Hospice and End-of-Life Care. The additional services offered, such as music therapy, art therapy, tai chi and yoga chairs are a delight to not only residents, staff but their family members as well.

If you are looking for a home that offers extensive levels of care, comfort, beauty and quietude?…read moreYou found it at Alpine house. The dedication of Joana and her team is clearly found through the consistency of her personalized care programs. There is profound knowledge and commitment to excellence. There is also beauty everywhere - The bedrooms, common areas and gardens are wheel chair accessible and easy to navigate. The energy of this home is so refreshing and very different from what is usually experienced in the skilled environment. I was beyond impressed with the beauty, cleanliness and coziness of Alpine House

Great people who work there :everyone was super nice : clean and friendly : even the people…read morestaying there were very nice

It's better then most but you need to keep a close eye on them still! They have all learned how to…read moreget away with running on a short staff while charging extra when service was already paid for. Do your homework before putting a lived one in any of the assisted living homes they're all about profit first!