This is the worst care center, they say everything is taken care of and then they turn you into…read morecollections when you're on welfare. This happened to my brother. And on top of that! He almost lost both of his legs or feet because he's 6 foot two and they put him on a regular size twin hospital bed and said there was no beds available along bed. That is he was there for three months two weeks before he was released to come home to our Care. He received a extra long bed. That's after he had ulcers on both feet for 2 months and doctors were talking about possibly amputation. They were changing the dressings on the floor with no protection. He did not have amputations because he came home and under my son's Care his feet was cured with Dr. supervise and home care from Mission! Within two months!

Loved ones had diarrhea all the time in winter 2025/6, and said everyone else did too. They said…read moretheir stools were only formed about once a week. They felt it was either too much detergent residue on dishes/pans or food poisoning.

The Lifeline Women's program has done so much to help me on my journey to recovery. Through the…read moreclasses and peer led panels at Lifeline I have gained a support system that will continue to help me on my journey. I love the staff, it is a group of individuals who absolutely care about every single woman who enters the doors. They take the time to get to know each patient and their needs. You will have the opportunity to visit one of the medication assisted centers to get on either Methadone or Suboxone, you will have access to mental health counseling which includes equine therapy, you can visit the dentist and the doctor while a patient. All of your needs will be met while you are a resident at Lifeline. You will even get the opportunity to earn a nice pair of walking/running shoes, a new sports bra, a medal and a certificate after completing 10 "Go TheDistance" walks.

Was admitted during COVID; 4 days of detox was okay. Went to sh!t when I was "transferred" to…read moreRehab. My wife had to deliver all of my meds, including vitamins. I had to wait for 5 days to see my counselor for a half hour. Two days later I had to have my cell phone to order my Rx's. After she spent my 30 mins allotted to her time with a little whiny twat that I had learned to despise by so many days, she told me I had 15 minutes with my phone (no counselor time). My pastor had tried to call me, so I was texting him, and 15 minutes later my "psycho" counselor told me to give up my phone or leave. As my bed was broken. They wouldn't let me switch to the other bed in the room. I was 60 yo, and had back pain for 30 years. I was then told I had 10 minutes to discharge. No help, no contact with loved ones, no plan for discharge (violation of law). Their "program" relied on bringing in "self-help" groups daily to espouse the "glory" of their journey to sobriety while ridiculing the week. Sober drunks. Daytimes were pretty loose. The video room was open , and I was surprised to see movies demonstrating or glorifying drug use. Just to get berated by AA that night. I started to get the idea that LifeLine meant LiferLine in the convict sense. Everybody else seemed to be on "paper". When I was discharged there was no standard, no intake paperwork, including a statement of charges, no plan of care, no in care paperwork, psych notes, labs. Eventually, all I got was just an invoice for a shitty experience that did not help my condition. If I could rate the experience lower, I would drop it below zero. a pound dog gets better treatment. Go rehab at the dog pound.

It's been almost a year since I spent 9 days at Rainier Springs for acute alcohol use disorder and…read morebipolar disorder. It was a very unpleasant experience that nonetheless helped me immensely. Rainier Springs is an inpatient psychiatric hospital that treats both psych disorders and substance use. It is not a detox or a residential treatment center even though it provides services along those lines. For this reason, it is a locked door unit and you have to surrender your cellphone. There are four optional groups a day and you meet with a doctor very very briefly most weekdays. They are not licensed to do any individual therapy so you don't have regular individual meetings with your therapist, but can talk to them and they do some case management. Staying even at a horrible county detox is more pleasant and relaxing, but the good news is, Rainier Springs actually treats psych disorders and does medication management. I was off all my psych meds and they started me on a med that still helps me to do this day, and almost a year later I'm functioning the best I have in years. You have to do a lot of your own case management and discharge planning, particularly if you are voluntarily rather than being on a psych hold, but they allow you to make phone calls for aftercare planning and I found a sober living where I spent several weeks after, before returning home and doing outpatient. There is a large population of houseless patients in Rainier Springs, so they are overwhelmed with finding people resources. Rainier Springs is an unpleasant but very safe and respectful facility that had a huge impact on me. I got safe and sober and was able to detox safely while restarting on psych meds. Almost a year later, I have six months completely clean and sober, I am applying to graduate school, and I have meaningful relationships with friends and family. While the staff at Rainier Springs didn't go out of their way to cater to patients whims, they were kind and respectful. If you are in an absolute rock bottom situation, I would recommend Rainier Springs. Certainly, it is better than jail, the streets, or being strapped down in a hospital.

When I got there, they have to check your naked body for marks or weapons. So I was in a room with…read moretwo lady's, since I myself am one. They were very rude in telling me I have to take my clothes off, no empathy, or patients. I was crying and hugging myself and one of the staff said "okay! You can either strip or leave." They rushed every step that was supposed to be slow and threatened to kick me out of I didn't do it. They just don't REALLY care for the patients, they give no dignity, they see the patients there as animals essentially. They have a blank face when a patient is crying or having a panick attack. It's disgusting and their lack of professionalism and care is just as dehumanizing as their psychopathic behaviors they show their patients.

I left this review on Google as well. Why does this site only have bad reviews? If you look on…read moreGoogle it is more varied. I have NEVER seen a poor treatment of a patient. In fact the complete opposite. Call lights are answered within minutes, the patients I see laugh and joke with the staff even though they are busy, they spend the brief time they have making sure needs are met as best as possible. I do what I can to help communicate and I follow up. So far all of the requests and doctors orders have been met or exceeded! My mother is in this facility. It is clean (I always see someone cleaning!) and though an older building it has all that my mother needs. She is a long term patient currently living here and has since Sept 2025. She's had many appointments and starting with my rockstar Brooke (Admin Assistant) that makes rides possible and any other communication details, to Jen the Queen of activities and things interactive, to ALL of the CNA's, nurses, social workers, doctors and therapists (who am I missing??) that look after her. She has really thrived here. She loves to sleep and would all day, but they get her up and interacting to keep her mind working. She has come out of her shell more. They change her often because she is bed bound. She has NO bed sores. They arranged for a more functional wheelchair and do everything they can to make her comfortable and get her up. If she stops eating or doesn't eat very much, the staff lets me know right away. I will say, if you don't advocate for your loved one, or yourself you may not have as good of an experience. I show up several times a week even if it's brief to check on her and communicate her needs. Everyone is so busy doing their best and it's hard work. If you show appreciation, BE KIND (even if you're hurting). Be curious, not rude, about the care you (your loved one) are getting, ask questions and communicate your needs. You will be thoughtfully cared for. Have patience you're not the only person in the building! Anyway, I am so thankful to God for finding my mom this facility. It's so much better than where she was! We love it here.

I worked at Bridge Crest Post Acute as the Staffing Coordinator for over a year after leaving a…read morestable position because I believed in the vision leadership sold about improving the facility and building a stronger culture. Unfortunately, my experience was extremely disappointing. From the beginning, leadership presented unrealistic expectations for a skilled nursing facility while attempting to operate it like a hospital environment without the staffing structure or support systems necessary to do so successfully. Anyone who has worked in both SNF and hospital settings understands they are completely different levels of care with different operational realities. The workplace culture was one of the most toxic environments I have personally experienced. There was constant tension, favoritism, intimidation, gossip, and a lack of professionalism throughout leadership. Employees who spoke up, challenged decisions, or advocated for themselves often appeared to become targets rather than being supported. During my employment, I personally experienced harassment, disrespect, and inappropriate workplace behavior that I reported to both facility HR and corporate HR. In my opinion, concerns were minimized rather than properly addressed. After suffering a work-related injury, I also noticed a dramatic shift in how I was treated and how my role was handled. One thing leadership frequently emphasized was the phrase "be a boss." In my opinion, that mentality became part of the problem within the building. There is a major difference between being a boss and being a leader. A boss delegates tasks and controls people, while a leader sets the tone, supports their team, and leads by example. Unfortunately, true leadership often felt absent throughout my time there. Turnover was extremely high, morale was consistently poor, and many hardworking employees eventually left because they felt burned out, unsupported, or undervalued. It became common to watch good employees either quit or be pushed out. Professional boundaries within management and HR were also, in my experience, frequently lacking. Comments and conversations that should never occur in a professional healthcare environment were often normalized. I also believe the facility places significant pressure on employees to improve online ratings and public perception. Staff were heavily encouraged to leave positive reviews, and I personally observed efforts to increase ratings in ways that did not reflect the actual day-to-day environment inside the building. My advice to families and prospective employees is to rely more on what you observe directly from the facility, management, staff interactions, and overall culture rather than online ratings alone. What ultimately led me to write this review was being terminated over allegations I denied and offered documentation to disprove, only to feel ignored completely during the process. That experience confirmed many of the concerns I had already developed about leadership, communication, and fairness within the organization. There are good frontline employees in this building who genuinely care about residents and work extremely hard under difficult conditions. Unfortunately, leadership culture and management practices overshadow that effort far too often. If you are considering employment here, ask serious questions about turnover, management accountability, staff support, and workplace culture before making your decision. And if you are considering placing a loved one in this facility, I would strongly encourage you to thoroughly research all available options and personally observe the environment, staffing, and leadership before making that decision.

best care with individual attention to every person. I would recommend…read more I know a lot of people that have been here and all were happy.

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

I just want to say that Gabby and Ryan are amazing. I would highly recommend this location, they…read moreare a joy to be around. I always look forward to to my physical therapy sessions. I have not had a bad experience with the appointment staff.

We have been seeing Jacob and Evelyn for my daughter's recurrent knee and ankle injuries. The…read moreprofessionalism, and high quality of care that is provided in a fun and engaging manner is simply amazing. They teach me what to do at home to carryover and strengthen between session.

I got a referral here from my provider and they have been taking care of me so perfectly. Specially…read moreJocelyn she's been such a sweet, friendly lady ever since! Kathy is very cooperative on my appointment and scheduling! She's very kind and friendly. My ankle is doing great and now I'm able to work normally, hike and run again! Thank you very much for your hard work! I highly recommend these to my friends and family!

I would highly recommend this for anyone who needs therapy to heal after an injury. I've only had…read moreone appointment, but I was very impressed. They're very professional and personable. They also seem to really know what they're doing.

Lindsay's willingness to work with my husband who has issues due to dementia is both compassionate…read moreand knowledgeable about his needs. Best of all she has a wonderful way of making the exercises fun. He looks forward to his appointments. I highly recommend Therapeutic Associates in Hazel Dell

I worked with Ryne and his intern Tiana for several weeks. I was referred by a TMJ dentist who said…read morethat physical therapy was going to be critical to improving my jaw alignment and reducing my pain. I was being plagued by debilitating facial pain to the point that I'd have to clock off from work sometimes. I was miserable and feeling very dejected. The entire staff has been kind, attentive and professional, knowledgeable and friendly. I feel very listened to and my regimen was adjusted as needed to keep me comfortable. Best of all, I'm now pain free! I can't thank Ryne enough for improving my quality of life.

I love the fact that the counselors at Star Meadow Counseling work from a Health At Every Size…read moreperspective and are a great referral for body liberation and other challenges. They help their clients feel included just as they are. Star Meadow Counseling offers services that address the underlying challenges almost any person has. As a mental health counselor myself, I have no hesitation in recommending Star Meadow Counseling when you need help to live your best, full life!

As a Family Nurse Practitioner in the Vancouver area, I am always looking for good resources to…read morepass along to my own patients. One of my patients found Ericka and could not say enough about how much she was helping them and how much they LOVED her! I have since sent other patients to her and they all LOVE her! I have met Ericka personally and can understand why they love her so much. She is positive, friendly, warm and very open to helping her clients. I will continue to recommend her to my patients, friends and family!