What a nasty experience with this formerly reliable company. We were treated like dirt from the…read moreget-go. Terry Fisher behaved like a worm when we attempted to make arrangements. Terry, don't lecture your clients like they're stupid. If you would speak up and audibly articulate your questions, you wouldn't be asked to repeat the questions so many times. Also we felt rushed at the actual funeral service. Don't operate your funeral services like you're trying to turn over tables and booths in a busy restaurant. Being asked to physically leave the funeral site 16 minutes after the conclusion of the service was rude and unacceptable. If you're that tightly packed with your alleged schedule, then perhaps you need to revisit your scheduling policies. All in all, the whole thing was a nasty experience, From our first meeting to discuss arrangements, all the way through the service. I cannot recommend this business at all. They used to have a sterling reputation in Columbus. Since selling out to a huge corporation (Dignity) I am learning of frequent dissatisfaction with Striffler Hamby. And no, I'm not going to contact you to discuss this further. You have all the data you need right here in my review.

my mother passed away March 26,21. Its July 16,21 and after several calls my moms engraving is…read morestill not done.....

This cemetery is nearby my sister's home. Stopped by 1/11/25 to pay my respect to Kim Porter and…read moreher Mom's grave which are beautifully set right by the pond. It was really peaceful sitting quietly by the pond. A nice well kept cemetery. It appears some improvements are currently progress.

The service rendered by Evergreen Memorial Park was absolutely WONDERFUL!!! Their grounds are well…read morekept, they offer complimentary snacks and beverages, and a beautiful water side service. Every employee of Evergreen Memorial that I had conversation with was professional and accommodating. Evergreen Memorial would be my first choice for my loved one.

A total lack of respect for your loved ones, I say that simply because they cant seem to handle the…read morebasic of request. They have repeatedly failed to secure a monument that fell over due to the creek washing out the area behind my families plot. They simply put rip rap rock where the creek eroded the wall and did not actually fixed the problem, in fact its starting to fall over again. I have been dealing with them for 5 + years and still haven't fixed the problem, my Parents dealt with this prior to their passing. Spoke with them again today and still have the same "Ill have it fixed and taken care of tomorrow, told him, the "General Manager" cant do tomorrow were burying my Brother? They did offer to move the family plot but to locations that did not fit the needs that my Parents selected. Just in case some one may wonder its an "act of God" doesn't apply folks, they knew the creek was there, they knew about erosion, they knew that selling a plot at a curve at a creek is a focal point of erosion, especially in severe weather. They want to move the monument forward a few feet which will place the monument over the heads of my family and is not what was agreed upon! A total lack of respect of the deceased and their family! Dignity should start with the perpetual care of a families plot!

Wow! What an absolute lack of respect for grieving loved ones, and poor timing. When we scheduled…read moremy mother-in law's funeral the week prior, the person we were dealing with was sweet and caring. She asked if we could meet the week after the funeral to basically what I assumed was an after-action review (what went right/wrong, could be improved upon). Unfortunately, her grandmother passed away the previous weekend, so she wasn't there. We were, however, directed to another lady, who seemed to be "training" a new employee. At any rate, what was supposed to be a meeting about how the funeral went (or so I thought) turned out to be a sales pitch to my wife and I to purchase our own burial plots. When I explained that I was a veteran, and would be buried in a National Cemetery, it was like I was talking to deaf ears. I kept being told, "We can lock you in at today's rates. As you just saw, funerals are expensive, and they're only going to continue to increase." We had just buried my wife's mother two days prior! You can and must do much better!

We had an unexpected death in the family and had no savings or resources to pay for a funeral and…read moreburial costs. We asked if we could work out a monthly payment plan but they said no. I'm a recent college grad with no credit. I offered to show proof and references of rent, utilities, etc. that were always paid on time but they still said no. Maybe they've been stuck with non-payers before. Or maybe they just didn't need my business that bad. Oh well, let's just say I was not impressed with their "dedication to do all we can for the bereaved and help them cope with the loss of a loved one by providing a professional, caring, understanding and compassionate response to their needs. " If you pre-arrange a funeral (can't do that with a young person's unexpected death) or if you can pay cash, maybe they do a fine job.

One never really contemplates the process of burying a loved one until ...it just happens. To say…read morethe least, it is a roller coaster of emotions ranging from visceral sentiment and grief to disbelief to concern that things need to be as perfect as possible to 'lessen a loss.' So it was with my family and from the moment we started this process, everyone at Vance was so kind, gentle, and respectful from Vickie, at the front desk whose compassion, communication, and attentiveness to our every need was immeasurable ... to Dan, the director who was able to maneuver adjustments without misstep. Until I had to personally experience this heartache, those qualities and characteristics of those positions were unnoticed. In our experience, I can't think of anything that Vance could have done to make such a painful situation any better. Thank you so much for your professionalism!!! Carla Bader-Henderson

Don't bother prepaying for a funeral and checking the "my family cannot change" box on the contract…read moreas it means absolutely nothing if you have a family member who will disrespect your wishes and change things to be what is best for them. Apparently, GA law trumps the contract McMullen sells and they don't bother to tell you this when you are paying in FULL for YOUR OWN FUNERAL. So their contract is misleading and meaningless, and they will not honor it. They also provide nonchalant and callous explanations to grieving loved ones who are naturally upset that the preplanned and paid in full funeral that they witnessed the deceased arrange is changed AFTER a meeting where all agreed, and no notice was sent about the change. They even go to the extent of saying, oh you'd be surprised how many people we make mad...like it's some badge of honor or humble brag.

Left and wish I wouldn't have stopped in. Please work on compassion…read more I wasn't there to buy a used car. Unbelievable.

My husband passed a year ago this past November. It's taken me this long to think about my review…read moreinstead of reacting in the moment. When selecting a funeral home I selected this one mainly because my hubby wished to be cremated and the crematory was on site. In our meeting, I was highly disappointed in the behavior of the director for several reasons. First, when I mentioned I had read all about cremations on google, his comment was that's where I made a mistake. Not only was that not called for but so very untrue. I learned so many things I did not know. I was as able to ask to see my husband which I did. He seemed surprised but let me. Then his cell phone rang and he proceeded to carry on a conversation with his wife when he should have said I'll have to call you back. Instead they talked about lunch. I ask if he needed to excuse himself. I ask to see the crematory for the purpose of cleanliness. He did take me down to it but also proceeded to take the clipboard off the wall to show me how they log who's in there and I knew this from google. You could see the clipboard so no need to remove it to the point I could read the persons name. He proceeded to open the crematory itself after I ask him please not to knowing someone's remains were in there. At that point I was absolutely devastated thinking to myself what would their family think along with the invasion of privacy. I went home thinking very hard if I wanted to have my husband picked up and taken somewhere else. I chose to stay there and discuss my concerns afterward and we did. You also have the right to view the cremation process and take part in process. I elected to see my hubby's care until the end and my son and the crematorium placed him up on the roller and I pushed the crematory button to start the process. Something I still do not regret. The crematorium assured me it would not be opened until his remains were removed. When I picked up his remains they were in a black box where the lid did not even fit securely. It kept coming off. It had to be taped shut. I special ordered his urn so I elected to move him over myself at home once it came in. I will say the response time to the Bethany House was incredible. And he was able to get the casket I picked out from Montgomery before the next morning and my husband looked at peace in it. I was very satisfied with the great job they did preparing him. And the director did apologize although he also made excuses along the way. So off to a rocky start but all worked out in the end. A year ago I would have rated them a 1. I do think this is probably an amazing place. Everyone else couldn't have been more respectful. Hopefully the director and his wife learned a few things during my journey.

Having worked in the funeral home industry for a number of years, I can not believe how my family…read morewas treated during this horrible time in our lives. For example, during our arrangement meeting, the owner felt that it was acceptable to take a call from his wife to discuss lunch plans. I cannot recommend making arrangements for your loved one here.

I'm writing this because I am very disappointed in this particular funeral home Taylor funeral home…read morein Phoenix city Alabama came highly recommended, but this is my dilemma when I first saw my father. He looked like himself, but when we went back to check his body before anybody else could see him they had clean, shave him, which we asked not to do, but they did. He didn't even look like yourself. People kept saying who is that now we go to pick up his body because he was being cremated today and we get there and they say his body is not ready yet so they let you keep going through the trauma and you're trying to do what you need to do for your family member. I don't know if they thinking about that or not, that's your loved one that they have messed up on and all they can say is I'm sorry that's unacceptable. So advise anybody don't take your love on there. It's not a good place.

When i hear the name above i think Unprofesional. Business is all about customer service and…read morestandards which are to be upheld. The staff did not speak with care to my family member as I expected during the time they mourned. The staff should be aware who the key members are i.e. the spouse or closes individual to the the deseased. I'm not one who is angered easily and the unprofessionalism of the staff and the sequence of the events of the going home celebration did so. The services will not be requested again.

If you want loving a compassionate care you should visit Johnson Brown. Wesley is the one that…read morehelped me on my dad's funeral. He was amazing. He actually let me go say goodbye to him privately because we wee so close. We have young children so Wesley made a coloring table with balloons so they could say bye to papa too. He really cares. I will go no where else.

I lost my wonderful. little Mom at the end of January. PalmSunset Memorials made the most beautiful…read moremarker for her and my father. They did it in a timely manner and were so gracious to work with. Thank you very much for your professional, compassionate service!

From the owner: PalmSunset Memorials offers a wide variety of personalized, quality granite monuments, headstones,…read morememorials, monuments, markers, ledgers, granite vases, garden benches, ceramic portraits, bronze markers and vases, memorial rocks and stones, cremation urns, pet memorials, lettering and etching, and much more! Let us assist you in the selection of carvings, granite colors, finishes & textures to create the ideal monument for your loved one.