the 'manager' left me their email and I sent them a message to which they never responded…read more(shocking). I attached the screenshot as proof. The tracking from 08/12 still says they haven't received the item. And my customer called their store to ask and they said that they 'ship every day' and that I should call UPS. Even my customer said the woman on the phone was rude. The woman on the phone also asked if I got a receipt which basically means since I didn't get a receipt that they have no control of what happens with packages that go to their store. Riiight. This store stinks with a capital 'S'. Pretty sure they threw my package out. Wish I kept it and walked out. What's worse is when I contacted UPS directly (several times), they told me to open a claim. I already did. They did nothing. I also have a premium membership but i'm cancelling that.

There are so many reviews at store page in yelp, google, facebook on store owner as being the worst…read moreperson ever. Avoid this location at all cost. Here is the worst experience of my lifetime:- I reached the UPS Store (#4939) around 5.40PM on Nov 4 2024 at Fort Mill, SC to drop a package. A man standing next to the machines shouted angrily "GET IN THE LINE". As soon as he saw me he was angrily fuming. I said "I just needed to tape". He said again "GET IN THE LINE". Thinking he might be having a rough day I ignored and went back to the line(3-4 customers). After a couple of minutes he called me out of the line to the machines next to where he was standing. He looked at me and screamed again "YOU DON'T WANT TO SCAN?". I was simply waiting for the instructions and didn't appreciate the mean reply. Meanwhile some caucasian women entered the store and he greeted her with a nicer tone saying "Good Evening". I felt weird by the contrasting treatment but ignored him again. I scanned the package. He again talked in the same tone "LEAVE IT THERE AND GO". This time I had enough of his behaviour directed towards me. As a customer I expected better. First time I talked back and said "I will wait for the package to be sealed". I was returning a phone and in the past ATT has lost my phone so I wanted to be extra careful. He screamed "LEAVE IT AND GO. I WILL SEAL LATER. YOU KNOW WHAT I HAD ENOUGH JUST TAKE YOUR PACKAGE AND LEAVE THE STORE. THIS IS MY STORE AND I CAN DENY SERVICE. I AM DENYING YOUR SERVICE JUST LEAVE". I was completely shocked at the humiliating and discriminatory behaviour. I tried to reason with him by saying "You have not been talking to me decently since I entered the store". He smirked and said again "This is my store and I can deny service. Just leave the store". I asked what his name was. He aggressively pointed at his name tag and looked at his coworkers and said "MY NAME IS HARI" as if daring anyone of his subordinates to question him. I turned sideways to two employees working at the counter to reason with this man and come to my defence. They saw their boss looking at them and simply went back to their work and kept their head down. By this time I was simply lost of words and stared at the worst discriminatory experience of my lifetime. Just the sheer insult has taken me aback. Looking at my plight a UPS delivery driver said "Sir, please come out I can help you". When I was outside he inferred to ignore the incident. He told me about another closest UPS store (20 mins drive one way in the wrong direction). I have ignored the man twice but I can't ignore it again! After this experience I don't think if me or my family will ever be using any UPS services/stores again, a place where I was humiliated and discriminatory denied a service. I will raise this incident to the appropriate authorities. This behaviour and insult of customers is not just appalling but illegal too.

Always willing to help out to make sure our package gets to its destination on time and at the best…read morecost !

Post Net, they are super polite and very professional. Haresh is very dedicated and cares about…read moreevery detail in the project to be executed. After we know this place we won't go to another one.

Stopped into this new UPS Store in Fort Mill for a quick Amazon return and the whole interaction…read moretook only a couple of minutes. The lady at the counter took my package, printed the receipt without any fuss, and thanked me for coming in. It was a small moment, but it was handled with real professionalism and a polite efficiency that stood out. For a simple errand, it couldn't have gone more smoothly. [Review 162 of 2026 - 1379 in South Carolina - 25352 overall]

such a really good experience with Garrett on this Saturday morning…read more I had purchased a Rand McNallly Road Atlas & needed to mail. Such an odd size & I could not find a mailing envelope or suitable box. Garrett assured me they could take care of it. He found just the right size box & I was in & out in no time!

Amazing customer service! They responded very quickly to my response and were able to get us…read morescheduled within 24 hours. Promptly showed up for appointment, and was friendly on top of being efficient and prepared. Highly recommend!!

Definitely recommend Travel2sign for any Notary needs. Service is Fast, reliable and affordable and…read moregreat communication.

I have been using Postal Route for my online Etsy Shop "NoirVeda" business street address. As a…read morebusiness owner I want to keep my home address separate, so this works perfectly. I sell Ayurvedic organic skin products and growth serum for hair. So far I have not had any issues. If something is returned to me they will scan and send me a email. I can decide if I want to pick up the mail, or have them deliver to me at home. So far Im a happy customer! @glampedlife

Top notch customer service! I can't say enough good things about this place. I drive an extra 4…read moremiles instead of going to the Fort Mill post office. They are quick, friendly, and reliable (unlike the PO). I receive a transaction email as well as an email when a package has shipped.

First, they are open on Sunday. That is a huge help…read more Today, I came in at 3:20 PM when they were closing at 3:30. The lady who helped me greeted me very nicely, and she helped me package the mess of items I brought in professionally and helpfully. This is the best customer service experience I have had at a UPS location that I can remember.

Tanisha is awesome! Great personality and efficient. She knows what she's doing to keep customers…read moreflowing in and out.

I always purchase my labels online and print them out at home, so I don't have much to add about…read morecustomer service etc.. It is super easy and painless to just walk in and drop off the package when needed!

They repeatedly close early. It's a big hassle. If your sign says 7pm, everything should work UNTIL…read more7pm.

Bianca was so easy to work with. We needed a couple of car documents notarized, and for health…read morereasons, needed someone to come to us. I reached out via Yelp for a quote and appointment, and she was responsive to all my questions. On the day of, she showed up on time and was knowledgeable about the process. She even gave us a tip on an additional form to fill in advance that would save us time and money at the DMV. Reasonably priced expertise with a personal touch, this truly is concierge white glove service!

I had an exceptional experience with Bianca. On the same day that I messaged her, she was able to…read morecome to my apartment and help me with a document I needed. She was kind, punctual, and and really cared about helping me to the best of her ability. It was $65 for her services, and I felt like that was more than worth it. I would recommend her to everyone who needs a notary service, she's truly top notch!