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    Fort Auto Sales

    1.0 (2 reviews)
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    7 years ago

    Helpful 2
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    Love this 1
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    7 years ago

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    Crain Hyundai

    Crain Hyundai

    (21 reviews)

    Drive in from Tulsa to pickup a Mazda that had been agreed to on the phone. There was a…read moremiscommunication between myself and the GM where he had agreed to a 5% flat rate based on my phenomenal credit score and meeting me halfway on taxes by lowering the car price a little. When I arrived to pick it up the finance paperwork showed the right price but at 5.54% APR. When I explained the mistake I was met with some resistance on pushing the rate back to where it was agreed upon in writing. Eventually after showing texts with the GM and a photo of the typed offer, and myself offering to just finance myself through Navy Federal for 4.75% the floor manager agreed to the original 5% and honored the list price, giving me a very solid deal, better than any in Tulsa. Much thanks for honoring your word even if there was a little push back initially.

    One star only because I can't leave zero starts. At first…read moreeverything was good. But, after returning to the dealership to pick up the truck that I bought, which was a Ford L8000 mini Semi, they parked it on the grass OUTSIDE of the dealership. And, the batteries were dead. So, after trying to jump it with my vehicle, all the while multiple salesmen drove by me in the literal freezing cold, I had to leave it until the weather warmed up, and until I could get back to Ft Smith (I live over an hour away.) During that week, the dealership called me and said that they had batteries to put in it, but were going to charge me $1200, because it takes 3 batteries. I, in my most professional tone, told them to pound sand. I went and bought my own batteries, at a $600 hit. Installed them, by myself, and left the dealership. I will not, nor will anyone in my family, ever step a single foot near that dealership. We're actually driving all the way to Rogers to purchase the car that Crain had. That's how much I despise Crain Hyundai.

    Randal Tyler Ford

    Randal Tyler Ford

    (4 reviews)

    i bought a 2021 ford f150 at randal tyler ford from a great sales man brian motti love the truck…read moreand i'm going to buy a 2022 ford explorer form them soon

    *****BEWARE X2***** I am in total shock that this dealership…read morehas ONLY one bad review!!! I agree with Gregg M. on the business practices of the Randal TylyFord dealership in Booneville, AR and at least one in particular sales manager that works there!! Tillman B. McClendon. I have a close friend that is in the market to buy a vehicle for the first time and wanted my help to purchase this car in his name only and to build his credit as he is only 21 years old. He asked me to come along with him as I am much older than him and have had more experience in purchasing vehicles in my time. Originally my friend seen the vehicle he was interested in, at an offsite bank liquidation event in Fort Smith, AR. Jeremy P. Warren was the salesman that helped him at the time and was nothing but professional and extremely helpful to my friend. However, like I mentioned earlier, my friend wanted my help, therefore he told Jeremy he would have to come back. Jeremy then explained to him that the cars would no longer be at that location and we would have to continue our interest and negotiations through Randal Tyler Ford in Booneville, AR. Therefore, within the next few days my friend and I made the trip to Booneville. BIG mistake, needless to say!! Once at the dealership and after viewing the vehicle my friend was interested in, we were introduced to our salesman, Tillman. Right off the bat, instead of talking about the used vehicle that my friend was interested in, he showed my friend a brand new 2017 vehicle that he thinks my friend would like so much better. However, I explained to him that we were only interested in the car we came to see and that we wanted to know what options my friend would have in purchasing it only in his name. I made it clear at the beginning that we were just needing information on what the interest rate was going to be in my friends name only or if we were looking at getting a co-signer for him. I can say, that Tillman was helpful and friendly during this whole process until he came back with his first offer on the vehicle and the interest rate he was able to get my friend. Once he told us this information, I thanked him for the information and told him we would have to discuss it and we would get back to him, that we needed to leave at this time. At that point, Mr. Tillman B. McClendon became a whole totally different person. He became extremely pissed off at us and wanted to know why we let him do all that hard work and put his reputation on the line with the credit union for us not even purchase the vehicle. He was extremely rude to us and his scare tactics did nothing but piss me off at this point. I plainly explained to him that we wanted options for my friend and that we NEVER said we would be leaving that day with a vehicle. Mr. Tillman B. McClendon's attitude, body language, unprofessionalism and smart ass was uncalled for!!! I will NEVER set foot on that dealership lot again and I have told everyone and anyone my experience with this place and will continue to tell people. If I can prevent at least one person from being treated the way we were treated at Randal Tyler Ford in Booneville, AR, then my job is done!!!! Ps: I did not want to give a star at all, but to post this review, I had to select at least one star. And I give that star to my friend who had to go through this terrible experience!! Lol

    Auto Finders

    Auto Finders

    (8 reviews)

    Would give a negative 5 stars if I could. They do not care about professionalism, no communication,…read morefail to keep appointments, no accountability. They give excuse after excuse this is the 2nd time they have had issues keeping mechanics. I can now see why how they treat their people and customers. 7/28 the owner hang up me when inquiring about my UTV. They don't care honor or care about appointments. There is no official system to track work, issues or appointments. High turn over rate. Stay clear if you want good service. 1 mechanic that works on Cars, boats, motorcycles, 4 wheelers, or UTV's. No one specialized in one type of vehicle. They misdiagnosed mine. Didn't even test drive it, told me it was ready took a day off work to pick it up to find out its still broke. Normal shops would continue to work on your unit they already stated was ready and in the work queue, not this shop. We will get to it when we can. My appt was on June 23rd. Didn't look at it till the July 2nd then again on the 14th only after me calling and bugging them. Told me it was ready on 15th. Went to pick it up on 18th noticed it was broken still. They did not test drive or fix it. Had both owners test drive it and they admitted it was still defective. As of 8/1 they still haven't diagnosed it or looked into it. Obviously the problem starts at the top with the owners and lack of leadership and professionalism. They keep taking in vehicles knowing they are a mechanic down and letting them pile up rather than fixing what they have. Avoid this place at all cost! Waste of time and money, nothing but headaches. Don't leave an honest and bad review the owner will stalk you, call you an fu*kin Karen and cuss you out right in the show room. Owner and 2 staff members cussed me out there. As I stated poor management/ leadership. He threatened to keep my UTV. Forced me to pay for repairs I did not authorize or they would keep my unit then threatened to call the cops im trespassing whe they still had my UTV they were bringing up front. Stated im not leaving till I have my keys. Found out 4 others took their equipment to another dealer because of the service. Should have read the other comments before taking my UTV there.

    I wish i would have read Veteran Cowboys review before we made our mistake of purchasing not one by…read moretwo vehicles. We have a vehicle that cannot be tagged due to issues with notary's on the title and a lien release that has never been issued. Called left a message with Jacob for Yolanda, waited two weeks and my husband called. Yes he is upset. We purchased in December, have made two payments and still can't even tag it. Is there a lien release? Is there a lien? Who knows. We were treated completely unprofessional. If you speak to someone in a manner its going to be given back. I spoke with the man who claimed he was an owner and I would never and will never recommend or return. I asked for additional owner information and was told it was none of my business on top of being told we were pathetic, difficult to deal with, called liars, said we didn't have our stuff because they still don't have the title for the car we traded in that we literally left the day they went. (Both were kept in glove box) I am appalled that anyone would speak to customers the way we were spoke to and yes, I will even own that my husband snapped back but I was professional, and the owner was nasty. Read and trust reviews people.

    Fort Auto Sales - car_dealers - Updated May 2026

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