When the sales guy thought I was calling about buying another vehicle, he called me a VIP. But…read morewhen I explained the problem I was having, he said, "What am I supposed to do!" Be warned...customers are only VIPs when they are buying the car...not after. Bought a new Honda Odyssey from Floyd Traylor. Sales was good but service hasn't. Turns out, the vehicle, which is parked in our garage 90+ percent of the time, leaks like crazy when it is raining. We're inside of 3 years but a bit over on mileage. Even though it's probably been leaking for a year or longer without us noticing, they don't want to bother with helping us track down where the factory messed up. It's crazy that this would likely be an inexpensive fix. But Traylor Honda doesn't value me as a customer that much. Too bad because I'll be purchasing another new vehicle next year.

Usually car purchasing can be stressful, but Cody at Floyd Traylor Honda made the whole process…read moresmooth and easy.

Drive in from Tulsa to pickup a Mazda that had been agreed to on the phone. There was a…read moremiscommunication between myself and the GM where he had agreed to a 5% flat rate based on my phenomenal credit score and meeting me halfway on taxes by lowering the car price a little. When I arrived to pick it up the finance paperwork showed the right price but at 5.54% APR. When I explained the mistake I was met with some resistance on pushing the rate back to where it was agreed upon in writing. Eventually after showing texts with the GM and a photo of the typed offer, and myself offering to just finance myself through Navy Federal for 4.75% the floor manager agreed to the original 5% and honored the list price, giving me a very solid deal, better than any in Tulsa. Much thanks for honoring your word even if there was a little push back initially.

One star only because I can't leave zero starts. At first…read moreeverything was good. But, after returning to the dealership to pick up the truck that I bought, which was a Ford L8000 mini Semi, they parked it on the grass OUTSIDE of the dealership. And, the batteries were dead. So, after trying to jump it with my vehicle, all the while multiple salesmen drove by me in the literal freezing cold, I had to leave it until the weather warmed up, and until I could get back to Ft Smith (I live over an hour away.) During that week, the dealership called me and said that they had batteries to put in it, but were going to charge me $1200, because it takes 3 batteries. I, in my most professional tone, told them to pound sand. I went and bought my own batteries, at a $600 hit. Installed them, by myself, and left the dealership. I will not, nor will anyone in my family, ever step a single foot near that dealership. We're actually driving all the way to Rogers to purchase the car that Crain had. That's how much I despise Crain Hyundai.

I purchased a car from Auggies this weekend.The man was so professional and went out of his way to…read morehelp with any questions or concerns I had about the car.His son and himself were respectful and honest .I would recommend them 100 percent

As a long standing customer of Car Mart I can tell you that this company and their customer service…read morerepresentatives should be commended for their outstanding sales and service. A company with HEART . A big thank you to all: from the front desk with a smile, to sales and accounts representatives. Thank you Tritney Martin for her courteous and knowledgeable professionalism.

Bought truck there payed for three years and went to get price of what we owed on it and price…read morenever went down in three years

Sold me a total lemon. Car was working fine the first month and then Everything broke down. Big…read moremistake going here.

From the owner: When you need to replace your old vehicle, Auto Mart of Towson Ave. is here. With our massive…read moreinventory of used trucks, vans, SUVs, and cars, you can find outstanding vehicles for every job. All vehicles are kept in top condition to ensure that you're able to get back to driving on the road. And you can sell us your old car at a fair price too! As a trusted car dealer in Fort Smith, AR, our goal is to exceed your expectations, so our team is here to answer your questions and deliver friendly service and care. Visit us today to browse our inventory.