I lived here for a very short time in between living situations. I'll get straight to the point:
Pros:
-Location: near every store you could possibly ever need, such as Wegmans, Target, and lots of places to eat that deliver there, yet the community is in a private, wooded setting.
-Neighborhood: well maintained, safe & family friendly. Nice neighbors.
-Price: its one of the cheaper places that allows pets in the area.
-Noise: Even with neighbors that seemed to have people come & go and have parties, I barely heard anything from inside my apartment. Either they were just exceptionally quiet or the walls are thick. Nonetheless, they are all one-floor apartments, so you don't need to worry about noise overhead, which is a major plus.
-Apartment itself: I really liked the layout of my 1 bedroom, it had a breakfast bar so it saved space, plus lots of storage space. There was a large storage room plus 3 storage closets- 1 in the bedroom, 1 in between the bedroom & the bathroom with coat hangers, and 1 in the bathroom with a ton of shelves. Perfect for someone who has a lot of stuff. Plus, it's all one-story and you have your own outdoor entrance. Also kitchen & bathroom amenities worked fine & a gas stove was a plus.
-Parking: coming from a city, it was a refresher to always have a parking space. Parking is just not a problem here.
-Pets: They allow pets & neighbors were decent enough to pick up after them (I've lived in a complex where neighbors didn't- not cool) and it's one of the cheapest places in the area that allows them.
Cons:
-Amenities: the furniture that comes with it (counters, shelving, kitchen drawers, etc.) are very worn out. I wasn't there long but it was obvious that all of these things were reaching their maxed out level of use. I could see those things breaking just from everyday use if I would of stayed there longer. Also the laundromat they provide has worn-out appliances, I had to run my sheets through the dryer at least 3 times and they still would be damp, which was very disappointing because that was one reason why I moved in. Also my apartment didn't come with a dishwasher when upon moving in I believed it was going to. That might of been a mistake on my part (hence, didn't live there long, was hasty to move in) but still, it's a con. There was also a strong musky/smoky scent in the apartment upon moving in.
-Mold: never became a problem for me (wasn't there long enough), but I could definitely see it becoming a problem if I had stayed. There were nooks & crannies that I could tell were painted over that used to have mold. It's a very humid apartment complex, but they give you the run-down on how to deal with it upon moving in. Like I said, I personally didn't experience an issue but I can tell that it's an issue with this place. You could possibly dodge this problem.
-Maintenance: only had one thing break on me, and that was the shower dial. Upon moving in I could tell it was loose (like I said- things are worn out) and it eventually broke. I told maintenance & I don't know if they just honestly forgot about it and I should of been more aggressive, or if they straight up ignored the request to get it fixed. They came in and stated they "didn't detect any problems" and it went unfixed. I also had a problem with a dryer that kept getting my quarters stuck in it. Office sent maintenance over, but they never came. I waited for a half hour, went back to my apartment, returned to the laundromat the next day, and the quarters remained stuck in the dryer. I can't comment on how they would react with more serious matters.
-Office: pleasant office staff, but good luck reaching them. They are open weekdays during business hours, so if you work during those hours like most people, it's going to be difficult reaching them. They are also terrible communicators, they rarely answer their phones or emails (my boyfriend went in to make the final payment and said he witnessed the office staff ignoring the phones himself) and there were times I would call several times and get no answer, despite their office hours being open. But regardless, for the majority of the time living there I didn't even notice they didn't answer their phones because I always preferred to talk to them in person anyway.
-Landscaping: During the spring/summer they had landscapers working at 8 am on the weekends, who will trim the bushes RIGHT NEXT TO THE APARTMENTS, so you can just forget about sleeping after a long week. I complained about this & got no response. I'm pleased they keep up with the property, but use some common sense- DON'T WEED WHACK RIGHT NEXT TO THE BEDROOM WINDOWS EARLY ON A SATURDAY MORNING.
OVERALL: I wasn't there long enough to give the best review, but here's what I gathered from living there in just the spring/summer. It's not the best place, but it is in a great location, you get what you pay for. If they just made simple changes, like better customer service, I'd gladly give another star. read more