It's now been 4 years at Box Hill. What can I say. Bozzuto…read morehas a great business model. And they chose their staff well. The property manager is a true professional. Crystal treats the tenants needs as her own. Follow up on any concerns. She promotes a community. The maintenance staff responds quickly and efficiently. Charley and the other fellows are friendly. They never stop short of excellent. You will love this resort style complex.

Enclave at Box Hill is tucked away and quiet. I loved the walking trails, creeks, and dog park on…read moresite! My grands absolutely loved the pool. My apartment was immaculate and had plenty of room, including a wonderful walk-in closet. I can't say enough about Barbara and Jackie, who made my move in (and out) easy. The entire staff is top-notch. I left only because I decided to buy, but would return in a heartbeat! Thanks for the tremendous experience.

I am in a non-renovated unit, it's an older community, you get what you pay for. I take those…read morethings into consideration doing this review. There is always room for improvement in ANY community you live in, so instead I'm going to tell you my positives about living here: - It's quiet, peaceful & nestled in a wooded community, but still close to everything you could want & need; restaurants, grocery stores, pharmacies, library, doctors, gyms, parks, fresh food markets and the list goes on - Minutes from I-95, MD Route 40, MD Route 7 - Josh, the maintenance supervisor is amazing, quick, & thorough - Juaquin, a tech is polite & super sweet - Emergency Maintenance Issues are address ASAP - I never have to fight for a parking spot in the building I'm in - It's one level living, so no one is above you or below you - Enclosed patio area - No Mice! - Knock on wood, I have not yet experienced any mice activity - Everything is Electrical, no gas (for me, I prefer no gas. no carbon monoxide worries. But if you are a cook, I'm not sure if they offer gas stoves in any of the units) If you don't need the bells & whistles, luxury apartment or have unrealistically super ridiculous expectations, I would recommend living here. I have lived here for a couple of years and so far, it's been a quiet, peaceful experience. And THAT is priceless to me.

Y'all..... just don't. First and foremost, i pay over 1k for a one bedroom apartment that has no…read morecentral A/C or heat, doesn't even have enough hot water for a 10 minute mildly warm shower, and landlords that I'm pretty sure have a book of phone numbers for residents that they purposefully don't answer. They're always at the leasing office, sometimes until after midnight, but can't seem to return an urgent call about my lock not working when I first moved in (it's been a year, lol. My dad fixed it.) The worst part might be that in March I'm only here until the 11th and my lease is up, so I was told when I first moved in my last month would be at a pro rate, but nope, they charged the full amount and said they would "refund me" after they charge the fees for moving out.... What???? I don't see a refund coming any time in my future. Also had to pay to get my mailbox lock changed which they said they would reimburse but never did. What really made me write this??? On top of everything????? My next door neighbors walkway is caving in, and has been forever, and they won't do a thing about it. Yes they know about it. They've seen it. Guess they're waiting for homeslice to be trapped. I'll just attach a picture and leave it there. Living in your car would make more sense :) help me

Maintenance - toxic mold found at in bedroom. Not handled very well. Communication was terrible…read more Locked out of apartment and placed in hotel for nine days

5 out of 5 for affordability, location, and the pool but that's where the positives end…read more Had issues with maintenance staff in the past when I first moved in. Including my first summer here when my A/C was out for about a week. With a dog and a child - not fun. Also the leases are ridiculous - auto renew and if you don't give them 2 months notice before your lease ends there's a buyout fee equivalent to 2 months rent. Also the apartments are outdated. If you're looking for affordability and a safe location close to bel air, I'd recommend Woodsdale. But if you can splurge a little for something nicer, I'd say do that.

Should not be considered luxury apartment by any means…read more Water pressure sucks, ants in ground level unit, no assigned parking, poor construction, trash compactor always has issues, manager is an idiot, maintenance guy is a creep and can't fix anything, unit smells horrible, way over priced, can hear people in hallway, heat/cooling has issues staying to temp, garbage disposal doesn't work, washer/dryer are cheap and don't work well

My wife and I visited all of the newer apartments in the Bel Air area…read more Of the newer ones, James Run was the best for us. We've lived here since August and we have yet to meet an unhappy tenant. The staff we've met: front desk- Aleah and Adena; maintenance- David and Ty; management - Annie and Tim...are all friendly and professional. Upon signing up we were offered discounts and promotions and help (financially) ending our lease with our Cockeysville apartment. Amenities are important to us. The best James Run amenities are: a fenced playground, dog park, community garden, building key fob entry, elevators, car wash station, salt water pool, free valet at-the-door trash pickup, EV charging stations, fully equipped gym and large community spaces with a regulation size Brunswick pool table. We're next door to Chipotle, Starbucks, Royal Farms, Olive Garden, LongHorn Steakhouse and more. Also, James Run is a short drive to downtown Bel Air. The James Run community is a healthy mix of Yuppies and boomers. Every morning, because we're boomers, we walk to the leasing building for free coffee. Good luck with your apartment search.

Upstairs neighbors have a bunch of kids running room to room til all hours. 3 kids under 7yrs of…read moreage. Mother doesn't do anything to stop the ruckus. Landlord has been told 4 times! The light fixtures in the ceiling and fans have come loose. We've been told it's our fault!? I wouldn't recommend this place at all. Sadly senior citizens are forced to move.

Sad to say that I'm not having a great experience with this company. The woman who answers the…read morephone gives off a vibe that she doesn't want to speak to you, she's not helpful, and seems like she always wants to rush you off the phone. You ask her questions and she gives you one word unhelpful answers. She seems unhappy with her career, which isn't a good thing for someone who works in a leasing office who is supposed to be drawing tenants in. Even my first phone call when I called asking for details about the apartments, she rushed me off the phone and sounded uninterested and bothered by the conversation. The only reason I still applied was because it's for low income which I need as a single mom. I've called a couple of times over the past almost 2 weeks while in my application process and this has been my experience every time. Their communication skills are lackluster. It's unfortunate because this seems like such an amazing place to live, but the customer service is just very disappointing.

I moved here in October of 2019, but was gone and moved out by February of 2020, due to an…read moreunfortunate situation with an ex-roommate. I have no complaint about the apartments themselves - I was surprised to find the 2 bedroom/2 bathroom a little smaller than I'd expected, however. The neighborhood was quiet and there were lots of amenities that I hadn't expected (e.g., a fireplace, which I unfortunately never got to use). It's perfectly situated - it's minutes from I-95, Route 24, everything you could need and want as far as shopping and entertainment, so that was nice. Schools are good here. There's a downside with everything, though.... The lack of consideration with pets is off the chain. Every time I turned around, I was stepping in dog mess. People do not clean up after their dogs here, and it shows. The valet trash was a nice feature, but half of the time, it was never picked up. There was also no recycling option here - I had to take all of our recycling to a private facility, which irritated me to no end because that was money out of my pocket to do the right thing. When I lived here, it was managed by Greystar Properties, which apparently conducts an FBI check on its applicants. This was absolutely the most difficult application/acceptance process I have ever been through, and I have lived in a lot of places. It took nearly 3 months from application to approval. Ridiculous. It's now apparently managed by a new company and it's been renamed "Harford ReNew". But it's the same place. Would I live here again? Probably not, but it's for personal reasons. You might have better luck.

I have rented from dominon for almost a year now. It's a good deal for the size of the apt, also it…read morehas a really nice open floor plan offers a fireplace also a lot of nice updates. The nice thing about the apt is also because they have a pool and Gym. We had an issue there, the manager James took care of. They sent out a professional company to come take care of it. We were out for almost for a week but the compensated us with a $500 gift card and an edible arrangement which I was "wow" from. I recommended this complex. It's also nice close to wegmans Walmart and target!

I've been a resident here for four years, always paying my rent on time every month, yet I'm still…read moretreated like trash by the management. When I reported mold concerns, they refused to address the issue directly and instead sent text messages that were so poorly written and unprofessional, it really shows the level of care they put into their work. They're too afraid to speak to us openly but have no problem talking behind our backs. If they have to enter your apartment for repairs, they'll either turn off your cameras or, if they don't, you'll hear them bad-mouthing you while they work. The maintenance team came in and blew dust, debris, and who knows what else all over our personal belongings. There's now a layer of it on everything, including in our child's room and all over his toys. And if that wasn't enough, you'll pay $250+ a month to run an ancient 1988 AC unit. To top it off, the dog park is just as poorly maintained as the rest of the property. If you care about respect, quality maintenance, or professional communication, do not move here. They clearly don't care about their residents or their pets.

I wish I could give zero stars…read more my house flooded six times the first year from the upstairs neighbors. the kids upstairs constantly flood the toilet and I can't get anyone to repair the wet drywall or even clean the air vents that are contaminated with raw sewage water. I have to beg to get pest control for my building. the first year I was here the entire building had roaches because of one tenant. now it's mice. the pest control tech literally just unlocks the door to show he's been there, but doesn't do anything. I checked the timestamps, and there's no way he treats an entire apartment in less than 30 seconds. there's one good maintenance guy, Brian, who is amazing, but he can't be expected to handle everything. my bathroom faucet and shower lines are caked with black mold inside. the water literally runs blacks for a few seconds while it clears. I have begged for mold remediation, but they won't do it, even though they say they will in the lease. I've turned in two livability complaints to the health department since I've lived here just to get management to get things done. the air conditioning barely works, and the windows are not designed in a way that a window AC unit would work. they tried to double bill my rent, and the second one obviously didn't go through, and now i can't pay online from my account anymore, even though it's not my fault. if i want to pay rent i have to spend a 75$ fee to use my debit card, or I can mail a check to Tennessee. who has checks?? the rent keeps going up and the property keeps getting worse. they towed my car to a different area of the complex when they were trimming trees, and damaged my vehicle, which i now get to pay to repair. you should live literally anywhere else. I've been homeless and it was better than this place.