Wow, wow, WOW! We were looking for a reclining couch and were looking for a specific color. We…read moreknew exactly what we wanted, but needed help finding it. We also had a ton of questions, even up until delivery. Heather took us right to the perfect couch, and texted many follow-ups and calls. The delivery was handled with such care of our home and the installation was fantastic. The owner even reached out to us after hours about a voicemail that we left with detailed answers. From the moment we walked in the door to delivery, we had a wonderful experience!

Beautiful furniture. Great quality by Flexsteel, England, Ashley and more. Lots of Amish…read morefurniture. Mattresses by Sealy, TempurPedic and Stearns & Foster. Great locally owned store.

Super cute store full of rustic and cabin inspired decor! They had a section full of cooking/baking…read moreutensils and gadgets, jewelry, clothing/accessories, pillows, artwork, and even some furniture, among others things. The owners were very friendly, welcoming, and helpful. Worth stopping by in if you are ever in the area and love the cabin/lake life!

Cool store, lots to look at. Lots of cabin decor. Prices are fair and the people are very friendly…read more Worth the time to wander in and take a look around.

Service is phenomenal and the prices are unbeatable. I love this place. Has a large selection and…read morequality locally made and some things are shipped in also. I am so happy to have found them. I bought a beautiful bedroom set and dining set. I'll post pictures when I get everything. They will also deliver and set up for I think a very reasonable price. They have opened a store right in Grayling across from Kmart and there new address is 2436 s. I75 loop There new number is 9893449191

Update to my review: We took the bar stool back into the store and were able to locate one that…read morewas a fairly close match to the ones we already had, so they agreed to do an even exchange for us. We were satisfied with that resolution. They also repaired the logo on the headboard so that it straightened out, so we are satisfied with that as well. I have revised my rating accordingly.

Eh, not what I expected. Cute but extremely overpriced like a boutique and unorganized to look like…read morea chic antique store. It's ok if you're looking to kill a few minutes and the proceeds go to a wonderful cause but that's about it.

I love that people donate upscale anything to help raise money for our local humane society…read more There's so many unique treasures to found. If you haven't been in, it's a must! the staff is helpful, nice and the store is set up well.

Very rude staff. Lots of cool items, but high prices & when looking at an item I was told to be…read morecareful as it was heavy & expensive. Can I not look at an item that I'm interested in?

We have been customers of the McCarthys for several years and hardly make a trip up to Charlevoix…read morewithout a purchase from North Seas Gallery. When we were in last weekend and came across a lovely big wood table with iron scroll base, I pictured it in our dining room and at that moment, realized that every other piece of furniture in our dining room came from North Seas ! Now it will be complete. We have a few other pieces scattered around the house plus a lovely little piece of pottery that I would love to find more pieces of. Visiting North Seas Gallery is one of the highlights of our trips north; the McCarthy's are lovely people and very accommodating in every way.

Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

As an artist and a photographer who loves international films and culture and who has spent the…read morelast 20 years living in either NYC or Southern California, it was a tough transition to move to Northern Michigan (no museums, few galleries with and small downtowns.) As someone who has lived primarily in apartments, when my wife and I recently moved into a house in beautiful Harbor Springs, we had design and remodeling on the brain. (We had been absorbing HGTV and Interior design magazines for over a year before the move.) For full disclosure's sake, my sister is an employee at Reid Furniture but I hadn't really been in the store before returning to Michigan a month ago and her and I never discussed her job much when we talked (we had busy lives and hadn't kept in touch as well as we should have.) At 41, I have never owned nice furniture and when you live in apartments and move a lot, it all becomes kind of disposable (which is ironic because I bet I have spent more on cheap furniture that broke and wore out and that I discarded, than had I just saved for quality stuff.) All I can say is that now that we have settled down in the area, I will never buy cheap stuff again and I will never purchase home decor from anyone but Reid Furniture again. Wow!!!! This store is like a museum. It is endless. When you think you have seen everything, you learn there is a lower level filled with more rooms, beds and more. There is an upper level filled with Coastal themed decor, followed by rooms that made me feel nostalgic for NYC again (the Rat Pack themed room and the King Kong and Audrey Hepburn art are on my list of "wants.") Item after quality item, room after themed room, and couch after bed, after dresser after lamp and art, Reid Furniture is infused with style, culture, and energy. It is ironic that a store I never would have visited in my younger years is one that I can't wait to return to with more money (not that it is expensive at all, as I was quite surprised that so many items were much lower than I anticipated they would be.) I always suspected my sister Amber was a good salesperson but like me, she sells from the heart and ensures that people get quality and a product that actually fits their lifestyle. Observing the other staff members during my visits reminded me of an earlier time when customer service mattered. Every customer is greeted like a friend, and leaves feeling like family. So, I'm the kind of guy that will pick the first thing he sees without a lot of contemplation because material things and shopping don't matter as much to me, and my wife and I needed a couch. We decided on a small one that seemed decent enough but Amber broke down what our needs were for space and comfort and made us consider our growing little one, and found us one that better suited us. Several hours later Reid Furniture delivery staff (the nicest guys I have ever met) delivered the couch and we were watching television like we had owned the most comfortable, beautiful couch for years. My wife and I have a running checklist of items we want to purchase from Reid Furniture and will NEVER shop elsewhere because not only is it a pleasure just to browse the store and to hang out with the warm staff, but it is nice to shop somewhere that recognizes the value of your hard earned dollar in relation to the level of quality and customer service it buys. I love Reid Furniture and I love that it is family owned and that is has been in business since 1927. I also love that it is in beautiful downtown Petoskey and that by spending my money there I am supporting local independent businesses. If you have never been in, go asap and if you have been in but not in awhile, get in there because new items are brought in regularly. Reid Furniture has a hometown flair, wonderful customer service and atmosphere, but boasts an international culture and flavor and a style and aesthetic equal to the best interior designers.

When I ordered a sofa from QM, Missy Fitzgerald probably thought it was an easy sale! When it…read morearrived with flaws, I started to call her with my concerns. I HATE complaining. I felt awful, but I knew things had slipped by inspectors at the factory. She NEVER made me feel like a jerk or that I was a pain. She stuck by me, and worked hard to make sure I was taken care of. Now I have a new sofa I absolutely love, thanks to Missy! I can tell you from experience, QM stands behind their products. Plus, the installers were great! They arrived on time and when we decided the bedroom rug would look better with the sofa, they insisted on helping me move it!

Quality of product not of designer quality. Something is wrong with one set of draps but I can not…read morediagnosis the issue. I just know the installer is not the problem. He came back to adjust but issue still there

Super reasonable prices. I found a cute shirt, hooray. I got a puzzle, too. I didn't get any books,…read moreas I have far too many. Plus, there's a store cat named Grace. I was browsing with a friend who is a cat person and the cat lead my friend around the whole store. My friend found a cute wool coat that was made in Austria. Good times.

I am not reviewing Challenge Mountain's merchandise. I AM letting buyers know about Mold, Mildew &…read moreMusty stuff. An an antiques dealer, I have had to dig my way through it all. What the lady from Bloomfield Hills does not seem to realize is the "3 M's" are all 'alive - organisms that spread & grow just like ants or fleas. If you have a library and a book is put on your shelf that has mildew on it, that mildew CAN & usually Does grow & spreads to other books. If you have clothing that has mildew on it, you can see the spots & you usually can not "wash it out". I won a box-lot of vintage 1920's hats at an auction. It was a lousy day for an auction - raining & windy. My nose was running and I could not smell. I got stuck with mildewy hats. Great. SO if you donate a truck full of stuff & the musty smell hits you in the face when the door is opened, it is NOT "one little thing". But it IS like skunk spray - not going away. So please do not blame the helper. Their trash bill is over a thousand dollars a month.

Great family run business with large selection of furniture. Found the bed frame we were looking…read morefor and able to have it delivered quickly.

Golden Fowler has earned its 5-star rating with me! This is the only place we go for home…read morefurnishings. 5-stars for service, 5-stars for quality and most importantly 5-stars for working with my space to meet my needs. Mike is the best!