I have taken my teens here numerous times. The waxers are amazing and so detail oriented. The…read morefront desk could learn a few lessons in manners. 1. Left a message over 24 hrs and no one ever called back. I saw there was an appt available for the time and date I was looking for online but prefer to call 2. No one called me back, so we showed up to see if we were actually scheduled. Front desk says no, can't accommodate with a smirk , I said can you explain why no one ever called me back... she stared me down 3. she says "do you want me to reach out to my manager?". ( while intermittently staring at her phone)I said no can you accommodate tomorrow? She says no. I said now reach out to your manager bc I want to know why no one ever called back. 4. Front desk response. I could text her, but I don't want to bother her bc she is sick today and she probably won't text me back. So I am not going to. 5. I said thanks so much for nasty attitude, we will be bringing all of our business somewhere else, she said great. Miss teenager, who I have remained nameless but know her name. Learn your manners in a customer service business and get off your freaking phone.

Go see TIFFANY! love her she made my first waxing experience so effortless. I started going to see…read moreher back in July and now I come every month literally drive 35 minutes to see her. She's sweet and she is very good at her job. Waxing the city has a membership if you sign up you get 20% off your selected wax service every month and they just charge your card so all you need to do is pay the tip. I come enough that it's worth it. Back to Tiffany, she is very personable and easy to get along with. She remember details about you which makes you feel even more comfortable very easy to talk to and by the time your done you don't even realize it. Front desk has always been very welcoming and even if you need to reschedule any appointments they are more than happy to get you in. Great waxing location and great employees!

First and last time don't recommend. Had to spend 30 min after I got back removing dead skin and…read moreclear coat left all over my finger tips. Service: uses shared tools and cut me BAD, so beware if you're prone to skin infections or swelling - it is a risky other places use individual tool packets. It's for hygienic safety just in case but i haven't had someone cut me in a manicure in years until going here - that is unacceptable! 3 of my cuticles were butchered, still hurt, and so much dead skin was left on... technician didn't acknowledge what happened. Won't return! Also if you feel pain in a manicure speak up I'm so mad I assumed I was just being sensitive no I was bleeding in 3 places and it was burning. Polish: bad quality. The Essie wall colors were completely separated and unusable, so I went with OPI and it came out with air bubbles. one manicure came out with air bubbles dried in many places and the other pedicure polish dried really ridgy and bumpy.

I was back in town after 18 months since moving and my first thought was to get my nails done at…read moreFlo's. I missed Flo so much because my nails always look beautiful and it's such a relaxing time away. This is pure heaven! Kathy did the pedicure this time.

I recently went for several waxing services as well as a lash lift and tint. This was my first wax…read moreever and I'm 8 months pregnant, so I expected some discomfort. Which there was. Binta was wonderful, but I'm not thrilled with my results from the lift and tint, and after a Brazilian I'm very very red and bumpy 3 days later. Essentially my full leg and underarm wax were flawless. Binta is friendly and kind and very professional. The lift and tint were mediocre at best and even after a return trip for a second free of charge tint (normally like $30), my lashes look unchanged. I told her I wasn't happy and that while there is minimal lift and color, it is not enough of a noticeable difference to be worth the $110 I spent. I was told my lashes are very fine and that's why it didn't take ‍

Bindi is extremely rude and always asking you to tip her extra 25%. She is thinking short term…read morerather than long term about whether you will be a repeat customer. 20% is a standard tip and actually high given that I was not satisfied with the service. She reuses the sticks and does not do a quality job.

Ripped so much of my hair out? Burned me with the flat iron. No experience what so ever. Stay away…read morefrom

I brought my twin 10 year old daughters in, on a whim, for a hair cut today. The place is very…read moreclean, the staff was very nice; I even chatted with the woman at the front about her daughter's wedding. My daughters both had 2" taken off the length, and one only had a bang trim. I was applauded when I was told the bill was $90! I did read the menu prices on the wall and knew that they consider a child 6 years or younger only; I understood that I had to pay women's prices for my children. The price listed on the wall was that women's haircuts start at $30 and go up. Since there was no layering and their hair is shoulder length, $30 each child was appropriate. The nice woman, whose daughter's wedding is next year, yelled from the back that she asked me if I wanted the girls' hair washed and I said yes. I did, but there is no price listed on the wall for hair washing. I am 49 and never, ever have I been " a la carted" for a basic hair wash when my hair is cut. I then went on to itemize her reasoning: $30/child's cut, and $15/ child's basic hair wash. Did I buy the bottles for the week! After the staff all spoke in Hindi so I couldn't understand, they said they'd charge $5/ child's hair wash. I had only $20 bills in cash on me and didn't want to use a debit card, so I handed over $80 and left. The $10 I left was the tip. Horrible, Horrible, Horrible business ethic. Never again!

I was initially hesitant after reading reviews and experiencing a delay on their end in scheduling…read moreme. However, they seem to have changed their tune for Groupon sales and I was booked for last week. Upon entering, I was greeted by the man at the front desk (possibly the owner) and taken to a nice room in the back (which looked like someone's living room) to fill out forms. As soon as I was finished, my masseuse (Nikki) was ready to begin. I have had massages my whole life, at student clinics, Hand & Stone chains, and by individual longtime professionals. Nikki did not spend a lot of time on consultation, but she did ask about the lower back pain I had indicated on the forms and was very friendly in general. Most importantly, she was among the better masseuses I have ever had. Her pressure was firm, which I love, and her technique was excellent! She also put a hot towel over my eyes when I was on my back, which added to my relaxation. Next I was given a robe and cover-up and sent across the hall for the facial. I believe her name was Debbie and she was super nice. I have never had a facial before, and when I told her, she was happy to explain the materials she was using on me. At one point she worked on my blackheads which was painful but definitely effective. She must have used five or six different treatments on me, including a sulfur treatment for acne, and she knew her stuff for sure. The hand paraffin treatment was also interesting and left my hands feelings very soft. Afterwards, I was asked to pay $7 for sales tax which seemed reasonable, I'm not really sure if this is the industry standard though. The front desk man also offered me the same deal again, good for one year, but of course charged through the spa and not through Groupon! Unfortunately I was not able to pay in advance so I declined, but I thought this was a smart business move just the same. Although I am from the area, I am currently living out of state so I cannot say if I will be back soon or not. However, I definitely recommend this place since their massages are cheaper than most, and Nikki was excellent. Also, if you have a groupon, don't be afraid to call it in! I'm glad this place seems to have gotten their act together.

I had to post a review after reading all the bad ones and I just got home from my massage at Spa…read moreZara. I don't understand why there's bad reviews... I absolutely loved the place- the atmosphere was nice, the staff friendly, and my massage therapist, Nikki, was amazing. They honored the Groupon and all I had to cover was tax (in Groupon agreement) and the tax was $3. I loved it so much I scheduled my next one which they gave me the Groupon price again! I arrived a tad early so I could fill out the initial form and was seen on time. I had purchased the Swedish Massage thru Groupon and Nikki did an amazing job, applying a tad more pressure based on my needs. She was quiet too. Perfect relaxation to me. The rooms were clean, smelled great, and the lighting was serene. I'm looking forward to going back and have recommended this place to my friends. I've been to many massage spas and this is in my top three.

Jessica is such a charming and friendly person to talk to. I skipped few session and felt…read moreuncomfortable at first but she made me relaxed and at ease right away. She is very knowledgeable and professional. Did an amazing job, and provided the most thorough waxing I ever experienced. Really happy meet her.

Front desk woman is AWFUL. She has dirty blond hair, is middle aged and is there on Wednesdays. I…read morehad the displeasure of dealing with her on 12/11 at 2:30pm, and again on 12/18 at 10:45am. Terrible customer service, rude and dismissive. I was debating on purchasing a package, she put the charge through while I was still asking questions about the package. I got an alert from my credit card company and she said she thought I wanted the package and would have to refund me. One week later nothing was refunded, and when I called to inquire she refused to listen and said it would have to go through corporate. When I asked to be allowed to explain the situation she said no you're done and hung up on me. I went to the location and asked for her name but she knew it was me and she literally said "I'm not giving you my name". I will never return to this location unless she no longer works here. If EWC is concerned about rectifying this awful customer service, I can also provide a photo of her so they know exactly which employee needs to be dealt with.

Blown away!! If youre looking for an amazing and skilled waxer for a Brazilian, LYDIA is your girl!…read moreNot only have I been getting waxed for over 10 years, but I am actually a former longtime wax specialist myself, so I am extremely picky and wouldn't be writing this is if it wasn't true. Although I have since changed careers altogether, I am typically able to wax myself... that is, until I got pregnant and it became an impossible task. Next came the seemingly impossible task of finding a waxer I could trust to get me through the next few months of my pregnancy. I booked with Lydia based off of a few glowing reviews, but still had my apprehension... its totally a control thing, trusting someone to do to you what you yourself are an expert in! Whats the saying.. doctors are the worst patients? Anyway, I braced myself for some discomfort and was pleasantly surprised by Lydias amazing painless technique. She is such a sweet girl to talk to as well! My wax was flawless and I immediately rebooked. What a relief to not have to worry about waxing with a new wax specialist I can trust, so close to home! ALSO- I didnt see it mentioned in reviews, but to anyone wondering, Waxing the City DOES use Hard/Stripless Wax on Brazilian waxes.. not soft wax... just an FYI as everyone told me they only used soft wax!

So disappointed....I used to come here religiously for Michelle (she no longer works here). As you…read morecan see, all the great reviews with pictures mention her. Anyway, when she left, I decided to not bother taking the drive here and found a great place by my house. Long story short, I'm leaving for vacation and my girl wasn't available so I came here and asked for a recommendation for someone to do my brows. What I got was a mess! When I saw the one brow I immediately told the girl that I usually don't take that much off and she, visibly seeing I wasn't happy, said my eyebrow was already messed up (it wasn't). The wax felt fine going on and I do not have sensitive skin but there is some kind of stinging welt beneath the eyebrow that got messed up. Nothing could be done so I didn't say anything more and I left. I called the owner 15 minutes later because I was too upset after looking at my brows in the car and she said I would be offered a refund and to go to someone named Lidia next time. She called me back a couple hours later and she said she talked to the girl and the girl explained everything she did to me during my session. I don't know how that's relevant. Explaining what you did doesn't make me like the outcome. The owner said the girl who did my brows "does them all day" and that "no one has ever complained". That was the end of the conversation. I didn't receive a refund and I will not be going back. The proof is in the pictures.

Never ever had I had such a nightmare at a nails salon, of all places. Unprofessional owner. Rude…read morefront desk and staff. And, don't know how to work. Each nail has a different shape & form! Manicure was done poorly. Gel nails weren't what I asked for and when I expressed my concerns I was told I am being rude. Below I've posted photos of literally while I was sitting in my car outside of the place. You could see each nail being differently shaped. I called them several times giving them the chance to correct but they refused. Don't recommend.

Ive been going to Nail Lounge for awhile, using both Angela and Tom for nails (fills and pedicures…read more They are fabulous doing a better job than I ask. The hot towels and cream massage are such a bonus! Ive used a few different places, but this rates 10+++. Gayle Schechtman

My favorite and the only place to go for facials. Staff is very knowledgeable and friendly…read more Reasonable prices on all treatments. I love the fact they have many non invasive facial treatments.

I recently visited One Beauty Salon and had a highly disappointing experience. First and foremost,…read morethe salon's hygiene standards were severely lacking. I requested a pillow for my back and as you can see in the pictures. I got a stained, disgusting pillow that I had to use for the entire treatment. On top of that, cotton swab I used kept leaving fibers behind on my face, in my mouth; it's just all so gross! The salon was not transparent about their pricing. I got a gift card for Mother's Day, and instead of regular facial, I wanted to go with Hydrafacial instead. The website quoted $175 online, but when I was done, I was told that the prices have increased, and they charged me $200 instead of honoring the price they had online. Mind you not, I still tipped 20% on the service. Finally, they did not have a relaxing experience. The room is right behind their store (Shiseido). The tech kept the figure white light on the entire team, used her iPad to play calming music, and I felt like I was in a football stadium the whole time. She didn't even cover my eyes, and had the light beaming on my face the entire time. The treatment was painful, and that's something that wasn't conveyed before either. Overall I loved Olivia because of the massage she gave me in the end. But overall; the salon did not follow through with what they promised on their website. The treatments and services advertised were vastly different in quality from what was delivered. I would not recommend this salon to anyone looking for a reliable and hygienic facial experience. RIDICULOUSLY OVERPRICED & EXTREMELY GHETTO!!

My daughter and I was looking for something to do and decided at the last minute, to get our nails…read moredone. We stopped by and they were able to work us in quickly. The staff was super nice. The place was very clean. If we are ever in the area again, we will definitely stop by, they did a great job.

I have been going to Kim for many years and followed her from her previous salon because she is…read moretruly irreplaceable. She is incredibly meticulous while still being efficient -- a rare combination. Every detail matters to her, and my nails are always flawless. I trust her completely. Kim knows me so well that she even knows I should only ever choose a very specific shade of red -- yet she's always patient when I insist on trying something different. And when I realize (as she already knew ) that the other color wasn't me, she will bring me back the same day, redo my nails without hesitation, and make sure I leave happy. She has even stayed late for me more than once -- all with kindness, humor, and zero judgment. That level of care is everything. Over the years, Kim has become more than just my nail tech -- she feels like family. She listens, she remembers, and she genuinely cares. That kind of consistency and heart is rare, and it's why I will always be loyal to her. The salon itself is clean, warm, and welcoming. Every staff member is friendly and professional, and the environment truly reflects how much they value their clients. One of the owners, Crystal, is amazing -- she listens, she's attentive, and she goes out of her way to make sure everyone leaves happy. This is the kind of place where loyalty is earned and maintained through genuine care. I can't recommend Kim or this salon enough.