I generally don't write reviews but for Johnell I think she definitely needs an appreciation!…read more We reached out to Johnell for my 3 year old's birthday party recently. We hardly had two weeks for the event day and Johnell worked day and night to get everything planned and coordinated according to the theme of the party. She provided great suggestions like the claw machine, face painting and a magician. It was tough to get a magician in that short time period but she did her magic to find the best one for the event and it was great! All our 50+ guests who attended the party raved about how well the planning and coordination was done for a 3 year old's birthday. It wouldn't have happened without her! She also helped with my baby shower back in early 2020 when Covid didn't hit us yet. My husband worked with her to throw me a baby shower and it was amazingly done. That baby shower event has made us reach out to her again because we knew she will do an excellent job and can trust her because she puts her heart in every event that she takes up. Thank you so much Johnell for all the efforts and an outstanding work even with such short time that you had.

I write this in case it's helpful for others. I sincerely wish I'd have known what I was getting…read moreinto before I entered into a contract with Johnell. If you're not inclined to read the entirety of this lengthy review, I sum my experience up in the last two paragraphs. My wedding was only 1.5 months away. I chose the full package option. As a full-time professional & graduate student, the idea of a wedding planner sounded like heaven. Her reviews were phenomenal. I thought we'd get timelines, help with our vision, several vendor options with differing price points. Instead we got snarky eye rolls when we'd ask about details, sarcastic jokes about us needing to book marriage counseling, disinterest in getting us what we actually wanted, and extremely abbreviated access to her at her convenience. Honestly, it was devastating. The most stressful part of our wedding planning became my interactions, and oftentimes lack of interactions, with Johnell. Price points and vision would continuously get lost in translation. The pattern: Time would pass despite our requests for input on selecting vendors (for example, 3 weeks for florals) and then we'd get an almost finalized contract from a single vendor we hadn't vetted. In the case of florals, at a price of $11K when we'd explained our floral budget was $3K. She was extremely dismissive. Even requests for a quick 15 minute check in call could go ignored. Her preference most of the time was to send emails during peak work hours. And her emails, most times, left things unclear. We explained several times that a weekly 15 minute call was what we needed. But she was extremely resistant. We had, at max, 2 to 3 such calls and then she refused to participate in any others. It was maddening with our 6 week timeline as we felt like our hands were tied about really understanding the status of and options for things. My fiancé and I defaulted to doing the legwork ourselves. When we did, vendors were LOVELY. Bending over backwards to assist us. Supplying us with multiple options and ideas. They took the time to hear us and ask about what we did and didn't want for our day. I was overwhelmingly grateful for their support and availability. I was stunned when Johnell sent an angry email chastising my fiancé for calling a vendor. She reminded us that we'd have to pay her even if we were doing the work. I reiterated to her that this had nothing to do with payment. We'd started doing the work ourselves because we felt handcuffed and limited w/ her at the helm. Over and over we'd discover her "no, that's not possible" would become "sure, we can do that, and here are several other options too" once we'd finally talk to a vendor. The most important thing for me: the wedding to have our unique imprint and flair- were in direct odds with Johnell's priorities. Her priority was the path of least resistance, what's easiest & most convenient for her. Things came together beautifully. But it really was in spite of and not because of our planner. With the vast majority of vendors, we elected to go with others that we'd vetted. This brought on its own drama as we then witnessed Johnell being cold and dismissive with these individuals when they'd attempt to ask questions or share options. I made several attempts to explain to her how poorly we felt we were being treated - via several emails and voicemail when she wouldn't answer or return my call. She would eventually respond in an email days later with a dismissive, "everything will be fine" one-liner. The last straw was her denying us a 15 minute phone call the week of the wedding. Four days after we requested the brief call with her, she emailed, "No, I've done my job already. See you at the wedding on Saturday. Email me a list if there's changes." This transpired despite her contracted description of "unlimited phone calls and emails" and us only having had at most three direct phone calls with her. At that point, we decided to cut ties with her completely. It was an extremely high sunk cost. One that benefitted her (she was paid in full despite not working the week of or day of the wedding) & would cost us greatly. It was worth it though as the thought of this, in our experience, truly unprofessional coordinator running our special day was too disheartening. In sum, I felt trapped in this working relationship. I wound up having to expend more time and energy on fixing things vs had I not had a planner to begin with. All the while being made to feel like a huge annoyance during the brief times when we would have access to her. Her communication style is one tailored to meet her needs and convenience rather than the client's. In hindsight, I never should have hired her. It was the poorest decision of my wedding planning process.

I am genuinely disappointed to write this review and cannot recommend Ren Newey or 36th Street…read moreEvents. Our kids hired this planner, and from the very beginning there were warning signs-but the scope of the issues that unfolded went far beyond anything we could have anticipated. From not remembering meeting the groom after a one-hour introductory call, to ongoing disorganization, to inconsistent and frequently changing pricing, the experience was stressful throughout. We were quoted inflated costs for items such as generators-significantly higher than what we were able to negotiate ourselves-and were directed to vendors whose pricing was nearly ten times higher than identical products available on Etsy. Despite being repeatedly reassured that all details were handled, several critical failures occurred on the wedding day. The string quartet never arrived because 36th Street Events sent their information to an outdated email address. Instead of notifying the bride, groom, or any parents about the mistake, recorded music was played without explanation. Requested site visits never happened, staffing was not confirmed, and as a result dinner was delayed by 60-90 minutes, guests had no water available, and the wrong song was played for the father-daughter dance. These operational missteps were extremely disappointing. However, the most troubling aspect was the unprofessional and at times blatantly rude behavior displayed by Ren toward parents, guests, and even the priest officiating the ceremony. Multiple guests approached us asking why the wedding coordinator was so dismissive and why, as family members scrambled to help guests during a sudden rain, she stood by and watched. Prior to the bride and groom entering the reception, Ren told the groom he should button his jacket so he "didn't look fat." All of the above are just a few examples of the disappointment. For an event as meaningful as a wedding, professionalism, organization, and care matter enormously--and sadly, these were consistently lacking. After our bad experience, I did see another similar review for Ren on this platform.

Ren and her team came highly recommended from our event space coordinator. The location of the…read morewedding has 3 event locations and rooms that are booked months in advance and highly sought after in the area. Suffice it so say, they have many reasons to highly recommend Ren and her team. As a mother of the bride, Ren and her team were there for every part of the planning. There was not one ball dropped in the process and in fact the handling of the unusual weather which forced the ceremony and reception into one space was probably the most professional job I have ever experienced during a large event. This was a large wedding that required last minute drapery, which Ren snagged from the best team in the area. The hall was transformed into an intimate, cozy ceremony and was truly spectacular. The tear down from the ceremony and set up for the reception was flawless and did not affect the timing of the entire night. There literally were no hiccups! We trusted Ren and her team from the beginning and that allowed for us to just be calm and confident that this major last minute change would be superbly executed. My favorite part of the experience with Ren was experiencing her heart for my daughter's vision and her attentiveness to her needs and wants with assurances that the day would be spectacular, despite weather complications. Her recommendations from the band, busing, big and small details during the ceremony, happy hour ambience in a tent requiring last minute forced air in rainy weather, and reception ideas and design were truly amazing. 36th Street Events will be my first pick for any future event.

Okay, I have to start this off with Holy Moly!!! I am a super busy person and a control freak! I…read moream always of the mind that no one will do as good a job as me. So...when I realized that time had gotten away from me and my business anniversary date was coming up I had to cede control. I franticly reached out to people I know and Candace, with The Posh Picnic, was given to me as a top notch planner. Let me tell you she far exceeded my expectations. I was nervous that with only a week and a half to go she would turn me down flat or laugh. Neither of those happened and she and her team put together an amazing event. The decorations, food, and photo booth were a huge hit, everyone commented on how amazing the place looked and how much fun they had. I am so pleased with the work she did that I have already hired her to do our Fall Open House. Oh and she even came in under my anticipated budget so that was a big plus!! I highly recommend you use her for all you event planning needs you will not be disappointed!!!

Excellent service and very cute set up! 10/10 would book with them again on my next trip to Austin.read more

My wife hired Madina for decor of our Son's first birthday. Our experience was nothing short of…read moreamazing, Madina is an artist and her work ethic is something to be admired. My wife gave her some ideas which were just a rough sketch of what she wanted and color schemes, Madina just made it look spectacular. She kept on improving her design till she herself was content on the over all aesthetics, our decor was simply a piece of art. Each part of our decor, the moutnains, the bear, the camp-van, baloons, lights, color scheme, decor pieces and cake stand was done with pure perfection. We cannot recommend her enough, we have been doing kids parties for over 3 years now and till date after dealing with so many decor professionals we can say Madina and her work is exemplary.

Madina and her team went absolutely above and beyond! So kind, on time, super fast, such amazing…read moreattention to detail. The list goes on and on. I will definitely hire Austin Moments Co. again.

I wanted to get a small piñata for my friend's birthday and was excited to support this small…read morebusiness in North Austin. For being a small shop, they had a nice selection of piñatas, as well as a nice variety of Mexican candies to fill the piñatas. The employees were very helpful and offered to assist me with finding everything. I found the perfect piñata -- a roller skate, that reminded me of my friend -- for just $15. The employee said it will break pretty easily, which I considered a plus. My friend absolutely loved it. She even ended up displaying it proudly in her living room. I would definitely come back here for more piñatas in the future. Buy local!

Mr. Brincolin is a piñata paradise, STRAIGHT UP. The selection here is wild! Huge, colorful, and…read moreseriously well-made piñatas everywhere you turn. These aren't flimsy "one swing and done" piñatas either. They're substantial and MASSIVE. Very cute and worth every penny. Now, full honesty: I originally called weeks in advance asking if they could make a custom Gracie's Corner piñata for my niece's birthday (she's obsessed). The girl on the phone shut me down immediately without even checking with the maker, which was disappointing. A simple "let me see if it's possible" would've gone a long way. But the place still had my curiosity, so fast forward to my actual visit with my boyfriend: I asked about a #3 piñata and was told they only had two in blue. I took the lady's word for it. But then my amazing, solution-seeking boyfriend went exploring the other side of the store, and my baby, like a knight in shining armor, walked back holding a massive hot pink #3 piñata. I couldn't believe it. Let's just say I thanked him WELL later for all of his effort. He searched harder than the employee. That says a lot. The hot pink #3 was huge, gorgeous, and only $40. They even had rainbow piñata sticks, and I snagged one in yellow, hot pink, and silver for only $6. Perfect. So my final thoughts: the inventory and quality are five stars, the prices are fantastic, and I left happy with my purchase. Customer service could use way more effort, but at least the staff was kind. Overall, 4 stars from me. I'd definitely come back.

The people in here are really kind and they have a great selection of pottery to paint! There's no…read morestudio fee or time limit. This was so pleasant

Location is easy to find and a very clean. However, the lady working the day I was there was not…read morevery friendly and seemed to lose patience with us. I found this off-putting and is exactly the reason I won't be back. There are plenty of options to chose from! And while fun, the employee we dealt with kinda sucked the fun out for us. She ended up seeming annoyed with our questions. It's important to note that if you choose to paint pottery you will not be able to take it home that day. So if you do not live in or close to Pflugerville, I'd choose a different project. One person with us did choose pottery and it ended up being a huge inconvenience to get back to Pflugerville.