The store was clean and well stocked. It had a HUGE selection of toys, food brands and flavors with…read moreprices clearly marked. Staff was friendly and helpful but didn't hover. They were easy to find if you had questions or wanted to check out. Thankfully, there were no children climbing the toy racks and/or entitled parents acting rude and disrespectful of other's property. .

Brought my small dogs there had an appointment was told it would be about 2hours came back after…read moreabout a little more than two hours and then was told it would be around two more hours keep in mind our dogs were rescue dogs so that long left in a crate would not be good and they know this they were told this when I first brought them . When the groomer had heard me say another 2 hours is to long that I I'm taking them she came out and said it would only be 45 minutes. When I came back to get them the groomer told me that I would have to pay an extra fee because I was preventing her from doing other dogs. Well the bottom line is I will never take my dogs there ever again and if you care about your pets I do hope you don't either

I absolutely love Preppy Pet. I have been bringing my dogs there for years, and have never had an…read moreissue. I trust them to take care of my pups and treat them right. You can't go wrong with Preppy Pet! They are an A+ establishment

I moved my dog from here immediately when he was attacked by another dog and nobody contacted us to…read morelet us know. They had the groomer shave half his leg and clean it up, as if she was a veterinarian. They made the decision for me that my dog was fine and that he could wait until pick-up time to address the wound. I completely understand that these situations happen but the way the situation was handled was baffling to me. My dog was brought straight from daycare to our local veterinarians office and treated with antibiotics as a precaution. A year later it's absolutely heartbreaking to hear that a dog was attacked and died in their care, but to be honest I am not surprised. Very glad I didn't sit around and wait for this to happen to my beloved pup. It seems as though it may be time to reevaluate the attendance levels that are deemed appropriate for the size of the facility. Maybe Preppy Pet will start to value safety of the animals in its care, over money.

This business operates under the name Napa Fresh. You order online by Wednesday and pick up is…read moreFriday between 1-3pm at their location in Lunenburg. I am trying them out for the first time, but their ethics of creating nutritious dog food for dogs seems to be informed by a vet and years of experience. I have been feeding my dog whole, natural foods for a year and a half now and it has really made a difference in her coat, her weight, her health, and general demeanor. She is a healthier and happier dog, and I intend on continuing that way, so provided this works out for us, we will probably continue with Napa Fresh dog food service for years to come. I went through a phase of making my own dog food and learning all about the essential nutrients and food portions, but because of how time consuming it was, for the expense of it and the time it really was just better to seek out a dedicated business that offered this service. We opted for the bestseller variety pack so we can try a variety of meal proteins and flavors and I thought that for a 50 lb dog, 21 days' worth of high quality food was reasonably priced. So we have high hopes for our recent Yelp find!! I shall update this review later on.

I discovered Fresh Whole Food For Dogs through word of mouth, and boy am I glad I did. This is…read morefresh, raw food made right on the premises. My dog LOVES this food. The business is completely transparent. She uses all fresh, organic ingredients at Hannaford and a local butcher. She is very flexible, compassionate, passionate about what she does, and wonderful to work with. I can't recommend her or this food enough.

They have a great selection of items and they are very knowledgeable and helpful,Prices are also…read morevery reasonable.

Healthy fish and a nice small storefront. I've always seen decent prices and never had a sick fish…read morefrom here.

I've been coming here for quite some time, every chicken in my coop at home has come from this…read morestore! Staff has always been kind and more than willing to answer my silly chicken questions. Chicken feed prices are very affordable, my several rabbits that have come from here also love the giant selection of toys and treats for them! 10/10

The people that work there are very rude. No one greats you or even asks if you need help . I bring…read moremy 3 and 4 year old in and when checking out my daughter was telling the girl we have two cats . She didn't even give her the time of day all she had to say was "wow that's great" but nothing . Only thing they said was do u want a receipt . It's a shame because I have been going their since I was a kid but these people have no customer service skills and the dirty looks and gossip talking I hear everytime we go in makes me rather shop online and pay cheaper prices .

I bought my very first Betta fish here about 6 weeks ago. Their selection was pretty good…read moreconsidering they temporarily live in little containers. Some people think ONE dead Betta means the entire store is worth a one-star review! The store is generally clean and not stinky at all. Their parakeets are usually active and chatty. Staff is so-so, but I don't interact with them much. A good selection of aquarium items, though the Westford store does have more.

I had the worst experience ever. I would never put a foot in the store ever again. My 3lb Chihuahua…read morewas threatening "Katie" to get my nine-month-old dog vaccinations done today because she was barking. I thought it was their nature to bark, but I was wrong. I asked for a refund and she denied it. I asked for a customer service phone number and also was denied.

My dog absolutely LOVES Shelby in the grooming department!! She does an amazing job every time!!!…read more Shelby takes great care of my dog from the moment she walks through the door until we leave. Any time I say Shelby's name my furbaby gets excited & when we get there she has tons of kisses for Shelby!! She treats my dog like she was her own & I trust her completely! Great job Shelby!!!!

I recently bought 2 new catfish for my smaller tank, dead 24 hours later. Asked to do survey and…read moredidn't hear back. Getting ready for a 55 gallon tank but if this is the way you treat customers, then NO thanks !!!

This review is false. I have been tot his Humane Society. Have NO IDEA where "Lancaster, MA. " even…read moreis? This review was meant in response to the horrible review this person gave "Steve" a Volunteer, of The Humane Society Humane Society of Nashua, NH". YELP!, decide to post my unrelated tot his business, here instead of in it's proper place. Thee online reviews are really useless, and character damaging as we can read below: Michiru: Not to be impolite to you...BUT..how many animals have YOU rescued in YOUR lifetime? How many former pets, have you ever picked up after they had been hit by cars, lying bleeding in the street? I'll bet, that YOU have never done this, once. I have. In Merrimack, NH, in 2018 in January. In freezing, raining weather, I waited while the Merrimack Police came to pick up a dying cat, from the road. I have done rescue, in Massachusetts for more than 20 years. YOU, have no right to criticize Steve or anyone else at a Humane Society Shelter, until you have walked in their shoes, for 5 minutes. Shame on you and your awful review! Go pick up a dying bird, rescue a tortured abused cat, from a Meth House, pour water over a stranded dolphin on Cape Cod, then come back here to YELP! and criticize others who spend their days, helping out as a VOLUNTEER, in an animal Shelter!

Trent one of the supervisors will pretend to have long involved fake conversations on the phone so…read morehe doesn't have to help customers. He went as far as to yell out to an assistant that he would pretend to help us, until the other guy came back to do the job. That's when he asked me to wait as he went on and on with a fake phone call. Simply aghast anyone can put so much energy into doing nothing.

They may not always have the best selection or everything in stock but the staff and managers (I…read morethink Matt?) are super nice and helpful, even when they didn't have answers to my questions they were willing to try and figure things out with me.