The lady working Sunday, 11a - ish, August 9th, was one of the rudest people I've ever met in my…read morelife at a business for services I paid for. We are new to camping and our camp place didn't have a dump site, so we looked up where to dump, and came here to dump our tanks. We usually come here to dump.
This particular day was HORRIBLE. I came into the office, paid to dump and the lady working in the office said "go all the way around" and pull into #___ - the spot was a pull through. I had never driven before, my husband had, I thought it would be good practice, I drove all the way around, like I was told. Then realized I went in the site backwards. Before I knew it, this lady was at my window, speaking to me like I was a complete idiot, in the 1st grade.
First of all, people make mistakes.
Second of all, the way that she spoke to me, was uncalled for and completely disrespectful.
I didn't even have 30 seconds to correct my mistake, before I was being scolded like a child in a rude manner by another adult.
She could've approach me in a completely different way and spoken to me in a far more polite tone. She then proceeded to tell me "I told you to go around the building." and come in this way--- No, you did not. You said go around, which I did and I made a mistake by pulling in the drive thru the wrong way....a HUMAN ERROR. But I guess she's perfect, from the way she reacted, spoke to me and treated me. She also yelled at me for driving over a 3 inch corner of grass. The grass is yellow ma'am....again, I made a mistake, it wasn't intentional. But I didn't get a word in before being spoken to disrespectful. Instead of arguing with her, and telling her you did not say that or explaining myself. I simply apologized, said it was a mistake and i was new to driving a trailer. She didn't care. She just wanted me to know how stupid i was.
I wanted to de-escalate the situation because obviously she is extremely upset with her life, the world, her job, or just miserable in general and if I would've said anything else, it would've escalated the situation. So I apologized and corrected the mistake after being spoken to in the most rude and disrespectful manner.
I will never be back to this RV park and I will continue to tell everyone that I know about my negative interaction.
A grown adult should never speak to another grown adult in this way. Especially when we are paying for services and unintentionally drove into the site the wrong way. I mean come on, does that warrant this kind of treatment?
I would hate to be an employee of this place or someone staying there and not doing everything perfect. I am sure I am not the first person that she has done this too, her reaction was completely unwarranted for the situation that happened.
If she's an owner, I feel sorry for anyone that stays there or works there. If she's an employee, I would look at her actions and getting a replacement employee quickly.
I can tell you, As a double business owner Myself, I would NEVER act like her. This person is making your place of business look so much worse than I'm sure it is. You can tell she's confrontational in life, if you're upset about someone pulling into a spot the wrong way, when you didn't give specifically clear instructions.