If there's any upside to being injured on "Pill Hill", it's that everything is so close to each…read moreother. After being discharged from Swedish after my fracture, they sent me literally across the street to consult with Brent R. Wendal, a podiatrist, at the Puget Sound Foot and Ankle Center. Yes, Dr. Wendel has a bunch of letters behind his name along with many recognitions, memberships and board certifications, but a lot of people make judgment calls based on intangibles. I've never heard of or seen Dr. Wendel until the moment we met. Instantly, he felt like a good person, someone who's down to earth and also professional. His staff is also very nice and accommodating. Although there were no appointment times, Dr Wendel's assistants said I can be a walk-in and that they will be able to fit me in, which they did. They also respond quickly to e-mails or messages. There offices are open Mon-Fri from 8am-5pm, however Dr. Wendel is only in Mon-Thurs.

Dr. Wendel was really kind and I felt like the entire staff genuinely cared about me and helping…read moreme solve my issues. The online portal is a really great tool for contacting medical staff and was very easy to use. The front desk staff was very prompt with getting all the answers to my questions prior to my appointment. I'm extremely happy with the care I received here and wish every doctors office was a little more like this one!

I can't speak to the medical conditions for which other reviews reported very negatively of Dr…read more Huppin, but if you have toenail fungus, definitely see him! Dr. Huppin is now the 3rd podiatrist (at different clinics) whom I have seen for this, and my impression was that he is by far the most knowledgeable I've met so far. He explained the physiology of nails and nail growth in detail, which none of the prior podiatrists ever did. He seems to be very familiar with all the data out there about all the various treatment methods, and I felt that he gave a blunt, realistic assessment. If you think about it, podiatrists have to deal with pretty diverse issues. Understanding how to treat fungus must be a very different domain of knowledge than how to fix foot bone problems or whatever. It's possible that a podiatrist is very good at some aspect of podiatry and not as good at others.

Dr. Hale is outstanding! He is a true expert in his field with so much experience. His appointments…read moreare quick and efficient, but that doesn't mean he isn't giving you care and consideration. I've seen him for various foot issues. He did a different angle of x-ray to finally diagnose what was going on with my foot to cause arthritis. He's also done some nail procedures on me. All excellent, fast, efficient. They even accommodated me when I scheduled the wrong type of appointment. A+++ gold stars for Dr. Hale! Also, he's pretty fun to talk to!

Wonderful experience so far! After trying small town providers for years, this visit provided…read morerelief and a go forward plan that aligned with my hopes and expectations. I felt seen and heard here.

The help is nice but for you being a new patient and it being a visit is 453 DOLLARS I went there…read morebecause I had a referral few weeks later I'm being billed 650 dollars most insurance don't cover everything you get done this place is OUTRAGEOUSLY OVERPRICED

I'm sharing this experience because it doesn't align with this clinic's otherwise positive reviews…read more Before my ultrasound results were available, I explained that I had a new insurance deductible and asked if there was a workaround: if the results were unremarkable, could I avoid a visit altogether and only come in (or do telehealth) if follow-up or referral was actually needed. I was clear that I was willing to schedule a visit if there was a concern. That request was never addressed. When I later shared that the interaction felt unhelpful, the response was multiple phone calls in a row. During that call, I was told only that results must be reviewed as an appointment, with no discussion of alternatives. Even a basic confirmation of whether results were unremarkable was framed as requiring a billable visit--an approach that appears inconsistent with Washington State billing guidance distinguishing administrative acknowledgment of normal results from billable clinical services. I expect the office may respond by citing "policy," and they're welcome to do so. But this ultimately comes down to nuance: how policy is applied in practice, and whether any effort is made to accommodate reasonable, cost-conscious patient requests raised in advance. If you value billing transparency and patient-centered flexibility, this may not be the right office for you. **Notes based off the offices response; I want to make it very clear that I attempted a collaborative conversation, and at no point was I met with one. I asked in writing whether a visit could be avoided if no follow-up was needed. That question wasn't addressed; the only response was that results must be reviewed in an appointment. That's the disconnect I was trying to describe. I understand that providing clinical interpretation is billable; however, my request was limited to whether the already-interpreted results were unremarkable and whether follow-up was needed. I was met with a refusal to communicate without a visit--which is the distinction I was trying to raise.

I had a very good experience with Dr. Schwanke. I saw him four times (including one in-office…read moresurgery) over the last two months related to a foot issue. He is smart, competent, thorough, kind and patient. He performed the surgery with confidence and care. In every visit (and one call) he was calm, knowledgeable and spoke with conviction. All bases were covered and I am healing well. Overall a great experience with him and I highly recommend him. Cheyenne, his medical assistant also was supportive through the visits with help and friendliness. The administrative team tended to be moody, but the great experience with Dr. Schwanke totally negated any concerns with them (which I shared with the doctor privately). Again, I highly recommend Dr. Schwanke.

After my primary doctor prescribed a large bottle of pills for my toe fungus; they warned me the…read moremedication could potentially damage my liver. Seeking a safer alternative, I found Dr. Berg's office: they offered a laser treatment that worked out perfectly. Dr. Berg is incredibly knowledgeable, his staff is friendly, and the office is located in a charming, converted old school building in Lake City.

Saw Dr. Berg for foot pain. I had originally been seen in an urgent care clinic, and they were…read moreable to review those x-rays without taking new ones. After examining my foot and drawing an elaborate diagram of the bones and tendon in question, he recommended a change from my floppy sandals to my athletic shoes for more support and OTC inserts (and gave me a coupon for them at a local shoe store). I appreciate the commonsense solutions rather than a push to upsell custom footwear and inserts. My foot pain vastly improved and I am now pain free. After my check back appointment, he said he hoped not to see me again (lol). Everyone was friendly and professional. Dr Berg is funny, knowledgeable and approachable.

Don't waste your money on a "medical pedicure" -- you're definitely better off just getting a…read moreregular salon pedicure. For my first (and only) visit, I paid $140 for five minutes of simple treatment, during which the doctor was rude and unprofessional.

Very friendly staff, very proficient, efficient, and professional. I have found it's easiest just a…read morepop in and make appointment since they don't return phone calls very quickly.

Highly recommend the expertise of these professionals, especially Hunter who listens carefully and…read moreoffers custom recommendations. I had a complicated scenario and got superb customer service. Orthotics are not always covered by insurance, so make sure you do your homework. I greatly appreciate the help I got.

"Where IS this place", I breathlessly mouthed to myself as I shuffled across the pavement…read more Feeling my ankle wheeze under the pressure of my awkward gait, I squinted through the drizzle at a Soviet-style brick building. It looked like a stunted barge that purposefully beached itself to be scrapped. Instead, they put offices in it. I shook off the rain and limped like a lame dog into the main passageway towards the elevator. Startled, I caught myself in the mirror looking like hell having worked a marathon week in the office. ::thump:: The elevator drops a few inches and hesitates, realizing I didn't give it a command. My knee groaned like an old tree... Realizing that I too didn't know where I was going, and that I once again forgot the name of this place, I looked around and pressed the G button... for garden. I slowly descended into the dark cargo hold trying to make myself look less homeless in the mirror. The office was quiet and warm. I was now having fleeting flashbacks of a ship I once explored while in Russia. The giant receptionist desk dwarfed the chairs in the waiting area, which made my debilitated knees feel like they were right against the desk. Another patient walked in and sat unnecessarily close to me. I could see him looking at me in my peripheral, maybe ascertaining if I was indeed without home. I did what any good Seattleite would do and ignored him, frowning deep in profound thought. I saw candy canes in a basket, which reminded me of my late father who suffered from type 1 diabetes and had lost both legs. My mind flipped towards my own immortality and my genetic predisposition for diabetes. Halfway through the delightful candy cane, I worked my cramped left hand across a clipboard filling out paperwork. I was called back and met the owner, who was cheerful, friendly, and in way better shape than myself. He sat me down in what can only be described as a 1930's lobotomy chair. I couldn't stop playing with the levers and knobs in wonderment. I saw a painting of a ram that made me ponder if I could handle staring at it while on mushrooms. On my way out I felt good, refreshed even. I looked to my right and a secret door had appeared which lead right outside. Shuffling up the steps, I was thankful I didn't have to look into that mirror again on the way out. As I clumsily thrust myself back across the parking lot, I kept looking back towards the Soviet ship, trying to shake the feeling of that ram in the painting watching me. Waiting... perhaps in that chair. Anyway, I totally recommend these guys. if you're looking for orthotics in Seattle or prosthetics in Seattle. They have a lot of experience working with the VA, which is great too. Sorry about filling up your Yelp page.

Dr. Alexis is absolutely amazing and is a wonderful podiatrist and naturopath!…read more I saw her for an issue with my feet. I appreciated her thorough analysis of my body from head to toe, and telling me how it effects my walking, etc. She was able to successfully diagnose my issue, and helped me come up with a plan to get better. She was also able to fit me for some custom orthotics. I appreciated that Dr. Alexis really took her time with me as a patient and did not make me feel rushed and was very thorough. She is very knowledgeable, attentive, and is overall a friendly physician with a great bedside manner. I highly recommend Dr. Alexis for podiatry and overall care! She is a gem to Seattle! Thank you, Dr. Alexis, for everything!

I'm committed to happy feet!…read more Those were the first words I spoke to Dr. Alexis. I had been suffering for months with foot pain that was changing how I stood and walked. I went to Dr. Alexis for what I thought was a wort that wouldn't go away. Everything I did too self treat wouldn't make the wart go away. After four months of pain and discomfort (missing dance classes and workouts), I finally broke down and booked an appointment. The office was clean and followed Covid-19 protocols keeping herself and her clients safe. Dr. Alexis is very knowledgeable. She asked meaningful questions and listened attentively to my experience. She then gently examined the area and helped me understand the root cause of my condition! She was thoughtful with answering my questions and got consent for each layer of treatment she provided. I left her office in less pain, and equipped with tools to support my ongoing foot health. I have gone back one additional time, with some of my shoes and Dr. Alexis educated me and gave me tools to have foot comfort with each pair! I feel supported and empowered on my foot healing journey! Dr. Alexis is the ideal person to have on your foot wellness team!! Highly recommended!!! Book your appointment today!!

Have seen two different Orthopedic doctors for the same issue at this location and I sincerely hope…read moretheir family members never receive the lazy and uncaring treatment I received. Doctor #1: Refused to send me to Physical Therapy- said wouldn't help at all, in fact make the situation worse. Instead recommended a $600 out of pocket treatment that did zero to help. Saw another doctor at another clinic that did end up sending me to PT. PT gave me back my mobility and decreased pain. Doctor # 2: Given outdated and unnecessary paperwork to complete (according to my insurance and the UW customer service)- haven't these people bothered to check in the last 4 years what papers are in patient care packets? Called in for a serious reaction after surgery- could be blood clots they said. Then said would set up appointment for procedure to check on possible clots (their words, "possible blood clots")....still waiting....sent email asking about appointment...still waiting on response. Guess I'll be going to the ER to get this checked on then? Why put the idea of blood clots in my mind and then drop the follow-up to get me seen for this life threatening condition? Customer representatives when you call into the clinic are rude, curt and useless. When I have been in the waiting room, have heard them taking about patients, mocking them and making fun. Shame on you making fun of sick people in pain.

I broke my toe recently, and was referred to Dr. Bouche or associates. Dr. Bouche was booked out…read morefor quite a while, so I saw Dr. McInnes instead. Bad news, I needed surgery, but good news, Dr. McInnes and his nurse, Dee, are super nice, as is everybody else I have interacted with at the clinic (another nurse, Angie, and all the receptionists). Dr. McInnes and Dee have both taken the time to answer all my questions, and the doctor went out of his way to explain things to me after surgery *and* in my next appointment--just in case I had missed anything in my post-surgery stupor. He drew pictures, and even showed me some photos he took of my little bone fragments with his iPhone (not kidding). He's done a great job of explaining everything to me very clearly, making sure I understood, and making sure I was as comfortable as possible with everything. (For example, I have a pin in my toe that will be removed later, and he modified the dressing a little bit so the pin would be covered because I was nervous about having the end exposed. He also gave me a new prescription for pain meds the first time I saw him, because the Vicodin the ER gave me was giving me a lot of nausea.) On the down side, you have to pay for parking, but again on the plus side, when I left today, the parking lady gave me a jar of blackberry jam! What!!! That's not even possible. BUT IT IS, and I have the jam to prove it.

I wondered: Why the low rating (~3 star) on Yelp, but a near-5 on Google?…read more First, and most importantly, this is not a place to go for a $50 off-the-shelf insole. The majority of negative reviews on Yelp are centered around either being expensive or no refunds. Let me address both and why I think those people were unhappy; 1. Expensive - Yes, you get "$5 worth of plastic out of it". But you also got a lot of the team's time, a guarantee for a lifetime of replacements and adjustments (1), and an ability to gain support now globally. 2. No refunds - You're buying a service, not just a product. They were exceedingly (painfully) clear with me there was no refunds. There was no possible way I could have assumed otherwise. Not only from the sales person's telling me, there's more than adequate signage, including at and behind the counter Second, the service. I was one of the many fortunate folks to have Karma help me. If there's anyone better, I'd be shocked! I explained this was a very critical purchase for me and it can't be wrong. I just completed a YEAR of Physical Therapy due to having the wrong insoles. She was NOT phased, nor intimidated, and definitely compassionate and patient. My feet are finally happy, I need them to STAY that way now! =D Lastly, overall product. I just picked them up yesterday, so will take some time to know if they work or not. They certainly FEEL right (feel nearly identical to when the podiatrist 'fixed' my $70 off-the-shelf insoles, recommended by another podiatrist I had seen 10y earlier, by adding foam to certain spots... a thing that enabled me to spend a year in PT actually healing versus continuing to damage my feet. I saw this as a very promising sign. Combine that with the multiple existing customers getting free support in the short time I was there? Sold. (1) - While I was getting fitted, 4 various customers also got served. They came in asking for replacement insoles or adjustments, and they were all very very happy, nice people who seemed quite content years later

Plagued by somewhat underdeveloped foot arches, I have often experienced some foot pain after long…read morewalks or runs (it seems to kick in on days exceeding about 15,000 steps). Arch support is a major criterion when I buy shoes, and I have tried products like "Dr. Scholl's" but they tend to wear out quickly and don't help much. So, I thought I would see what "The Good Feet Store" is all about. Here is my experience and take on it: 1. While an appointment is not required, I made one. Appointments are for one hour. 2. A salesperson greeted me and then worked with me. She was polite and pleasant, but she seemed to rigidly adhere to a sales script. No matter what I said or asked, her response felt like it was being read robotically from a sales manual ("if customer says this, you say that"). Kudos to her for having memorized the sales script, but it would also be nice for her to be a "real person" speaking with a natural vocal cadence and speech inflection instead of a sales robot. 3. There is a bit of a performative aspect to the process. She had me walk across a sheet of carbon paper that transferred an imprint of my foot onto a piece of paper. And there was a silly "balance test" whereby I would stand with my hands cupped and she would press down on my hands while I resisted. This was done once standing in only my socks and again standing on the arch supports. It seemed pointless and we moved on (I wonder if I was supposed to be pushed off balance when not standing on the arch supports, and then remain stable when standing on them, and the fact I did not move either time somehow "ruined" the demonstration). 4. There is a lot of claptrap and gibberish about "The Good Feet Program", embellished with pseudo-medical mumbo jumbo mixed in with sesquipedalian terms for various aspects of foot anatomy. The "Good Feet Program" involves buying three pairs of arch supports ("strengtheners", "maintainers", and "relaxers") of varying specifications, which are to be sequenced over the course of a day in a prescribed manner. They have a cute "boxed set" of the three pairs. 5. I told her clearly that no, I was not going to buy a three-pack of arch supports, and I wasn't interested in a "program". So, seemingly resigned to the fact that I wasn't going to buy into the nonsense, she suggested that if I were to get just one pair, I go with the "maintainers". 6. In the end, the arch supports for me were chosen by way of measuring my foot by one of those old-fashioned foot measuring devices that you see in shoe stores. The carbon paper thing seemed to be just for show. But I got to keep it as a souvenir. 7. So after a 45-minute experience, I walked out with the one pair of "maintainers" at a cost of $580. It's a lot of money but if it can address foot pain, I'm OK with it. Customers ("clients" as they call us) get lifetime replacements if they fail. Their arch supports are eligible for reimbursement from an HSA account. 8. They also try to sell you a pair of shoes while you're there, but I made it clear I was very fond of my "On Running" shoes, so let's just end this upsell right now. 9. I have now had them for a few days and initial indications are positive. I wore them for a 4-mile walk around Redmond on Thursday, and I used them for a 7-mile run on Friday. And my feet felt good during and afterwards. So, anyway, that was my experience. We'll see what happens in the long run. If they don't really work out, well then I wasted $580. If they last and significantly reduce foot pain, then it will have been well worth it. The cost is likely less than what it would cost to see a podiatrist and have medical-grade arch supports. My suggestion to the Good Feet store is this: just can it with the salesmanship. I don't want to feel like I'm going to a used car dealership, turn on my BS meter, and put up my defenses against being ripped off. End all commission-based compensation and pay your employees a living hourly wage. Have an attitude of, "We sell high-quality, durable, and effective arch supports that can alleviate foot pain. Come on in and we'll measure your feet and you can leave with arch supports that will serve you well." BTW, if some manager is reading this: don't you dare criticize your salesperson for allowing me to walk out with "only" one pair of arch supports. You could hire Ron Popeil as a salesman and I would not buy the stupid 3-pack.