Great experience. Waited an extra 45 mins from my scheduled…read moretime. The staff and Dr were very sympathetic and understanding. They were very pleasant to deal with. Ultra fast procedure.

Very understanding Dr Ducharme and smart. Highly reccomend her and her staff. She does her best to…read moreguide you in a better lifestyle. I go once a year but can go anytime.

Little more than a Botox salon. If you have any real need for a dermatologist I'd suggest going…read moreelsewhere. They won't communicate with patients and rely on the local 5 and dime to work through painful skin problems. I ended up with painful skin irritation, that was under control prior to them denying my Rx with no communication to me. I had to call a number of times to figure out how to proceed. It' will take weeks to regain comfort because they wouldn't address the problem. Sure they are "super nice" but don't give a flip.

Awesome. So efficient and friendly. Took care of an annoying skin tag in an embarrassing place…read more Will definitely go back!

The doctor and nurse at the Urbandale clinic are wonderful, professional, and friendly…read more Unfortunately, the front desk staff completely ruined the experience. When I arrived early, I was ignored and then rudely told they were having a meeting and talking about things at the front counter. It felt incredibly belittling. Upon returning, I was met with another cold interaction just demanding my copay. I deeply appreciate the medical team's kindness and apologies, but the frontline staff needs immediate training in basic customer service

I walked into this clinic as I was waiting near the area for other services to be completed and did…read morenot feel I was treated with dignity and respect. I tend to have high expectations when it comes to greeting new members of a community so perhaps I misinterpreted, but it did not seem that they were helpful in getting me connected with the care I needed at the time. I hope and pray that this was just a one off experience as skin cancer is a very real issue in my life and many so having great doctors and teams around them matter tremendously.

Please do not go here. The technician burnt all the hair off one of my…read moreeyebrows. All I got was a sorry and try using makeup to hide it. please save yourself a lot of tears and avoid at all costs.

Friendly and professional staff! I found my Botox and facial home…read more I love that they work with my schedule as well. I just had a Hydro facial with Aspen today and my skin looks fabulous!

Yesterday I went in to the Ankeny location for my microneedling appointment. I am a member there…read moresince 2021 Fall but I was going to the WDM one first. It was good but I had a amazing experience with Krystal in Ankeny. She was attentive, informative and made sure to enter my points into Allé. Krystal took her time doing my facial and I actually felt like I got a facial with her because my skin immediately started flaking after which is what it's supposed to do. Will definitely go back to see her often. She gave me a mini tour on all the skin care afterwards and explained in detail the Allé points and how you can receive products with your points for SkinMédica only. I will recommend this location to all my friends and family.

I booked laser hair removal treatment at the Ankeny, IA location- my experience overall was good…read more One thing that is concerning is the staff turnover that I experienced- I had the same LE do my laser treatment for months and then she was gone- w/o any communication. It would have been nice to be notified that my regular LE was not longer with the company and ex person would be doing them- since then I had Ali & Kristina and Taylor finish out my treatment appointments. Each LE does the treatment different, so I had no idea what to expect for the last 6 months of my treatments. I had to keep asking them to do it the way I preferred. This was the only reason for 4 stars in this review. I have had a hydrafacial with Taylor since, and she is wonderful, easy going and explains the treatment the entire time. I would go back to her anytime for her knowledge and disposition.

I have been going to Skin Iowa for years! The staff is always friendly, and I trust Michon. I have…read moreseen her for dermatology, Botox and fillers. I will never go anywhere else.

Do not go to this place. If you have a part one stain that needs to be treated, Staff does not know…read morethe correct way to do it leaving you with blisters .

Friendly, quick, and personable. Treated me well and listened to concerns. I was in for an…read moreultrasound.

Try paying your bill and it's impossible. First, the Iowa Radiology never sent me a bill, instead…read morethey contacted a credit agency to send me a bill. I then called Iowa Radiology to send me a bill, and they couldn't for over a week because they only get their mail picked up twice a week--what business, especially a bill dept., only have twice-a-week mail service? Then when I received a bill, I could not pay with my HSA credit card--they only accept checks. So I went to their web site to pay the bill and I received a notice "Unable to Receive Payment"!

I've been a patient through this office for 20 years or more. They are professional, knowledgeable…read moreand respectful.

I received a shot here that made me very ill, the doctor Amanda did not explain any of the side…read moreeffects before giving me the shot, and the symptoms from the shot appeared on the 20 minute drive home. I called them to ask what I should do about this, and not only did the doctor and everyone else i spoke to fully deny that the medication could have caused the illness, but they were also very condescending and rude. When I told the manager I spoke to that I felt it was irresponsible for a doctor to not inform a patient of any possible side effects, she responded with extreme sarcasm and acted like it was silly to suggest a doctor go over side effects! It was extremely unprofessional and condescending behavior. I would not go here if you want to be seen by a professional.