The doctor and nurse at the Urbandale clinic are wonderful, professional, and friendly…read more Unfortunately, the front desk staff completely ruined the experience. When I arrived early, I was ignored and then rudely told they were having a meeting and talking about things at the front counter. It felt incredibly belittling. Upon returning, I was met with another cold interaction just demanding my copay. I deeply appreciate the medical team's kindness and apologies, but the frontline staff needs immediate training in basic customer service

I walked into this clinic as I was waiting near the area for other services to be completed and did…read morenot feel I was treated with dignity and respect. I tend to have high expectations when it comes to greeting new members of a community so perhaps I misinterpreted, but it did not seem that they were helpful in getting me connected with the care I needed at the time. I hope and pray that this was just a one off experience as skin cancer is a very real issue in my life and many so having great doctors and teams around them matter tremendously.

Little more than a Botox salon. If you have any real need for a dermatologist I'd suggest going…read moreelsewhere. They won't communicate with patients and rely on the local 5 and dime to work through painful skin problems. I ended up with painful skin irritation, that was under control prior to them denying my Rx with no communication to me. I had to call a number of times to figure out how to proceed. It' will take weeks to regain comfort because they wouldn't address the problem. Sure they are "super nice" but don't give a flip.

Awesome. So efficient and friendly. Took care of an annoying skin tag in an embarrassing place…read more Will definitely go back!

Friendly, quick, and personable. Treated me well and listened to concerns. I was in for an…read moreultrasound.

Try paying your bill and it's impossible. First, the Iowa Radiology never sent me a bill, instead…read morethey contacted a credit agency to send me a bill. I then called Iowa Radiology to send me a bill, and they couldn't for over a week because they only get their mail picked up twice a week--what business, especially a bill dept., only have twice-a-week mail service? Then when I received a bill, I could not pay with my HSA credit card--they only accept checks. So I went to their web site to pay the bill and I received a notice "Unable to Receive Payment"!

I have been going to Skin Iowa for years! The staff is always friendly, and I trust Michon. I have…read moreseen her for dermatology, Botox and fillers. I will never go anywhere else.

Do not go to this place. If you have a part one stain that needs to be treated, Staff does not know…read morethe correct way to do it leaving you with blisters .

Yesterday I went in to the Ankeny location for my microneedling appointment. I am a member there…read moresince 2021 Fall but I was going to the WDM one first. It was good but I had a amazing experience with Krystal in Ankeny. She was attentive, informative and made sure to enter my points into Allé. Krystal took her time doing my facial and I actually felt like I got a facial with her because my skin immediately started flaking after which is what it's supposed to do. Will definitely go back to see her often. She gave me a mini tour on all the skin care afterwards and explained in detail the Allé points and how you can receive products with your points for SkinMédica only. I will recommend this location to all my friends and family.

I booked laser hair removal treatment at the Ankeny, IA location- my experience overall was good…read more One thing that is concerning is the staff turnover that I experienced- I had the same LE do my laser treatment for months and then she was gone- w/o any communication. It would have been nice to be notified that my regular LE was not longer with the company and ex person would be doing them- since then I had Ali & Kristina and Taylor finish out my treatment appointments. Each LE does the treatment different, so I had no idea what to expect for the last 6 months of my treatments. I had to keep asking them to do it the way I preferred. This was the only reason for 4 stars in this review. I have had a hydrafacial with Taylor since, and she is wonderful, easy going and explains the treatment the entire time. I would go back to her anytime for her knowledge and disposition.

I had my first hydrafacial at Skin Body Soul and WOW. Why did I wait so long? My skin feels more…read morerefreshed than it has for years (it wasn't even this glowy during a beach vacation) and I'm enjoying way more makeup-free days as a result of my new-found skin confidence. The team was welcoming, explained every step clearly and made the entire process comfortable--even for a facial newbie like me. Soon after, I returned for a dermaplaning appointment and thanks to that--and product recommendations from staff (vitamin C and eye cream FTW!)--my skin has never looked better. Highly recommend!

Please do not go here. The technician burnt all the hair off one of my…read moreeyebrows. All I got was a sorry and try using makeup to hide it. please save yourself a lot of tears and avoid at all costs.

Wonderful scheduling experience with explanation of where on university I was headed. The staff was…read morefirst rate, kind and helpful. Bed side manner of Dr was great and put me at ease. Thankful to have received answers to my dermatology questions right away.

Parking lot was packed for a Friday at noon. Visited the salon suites which had a nice waiting room…read morearea. Lots of variety in services offered. Easy to find. Great location just steps away from the Jordan Creek mall! Stop in for a waxing or haircut. Look up providers on booksy!

I scheduled a consult with a chemical peel (recommended by my dermatologist) for a week night when…read moreI knew I had several days of recovery time afterward. On the way to the appointment they called saying they were running late by 30 min, which to me was no big deal. They asked if I wanted to cancel, I didn't. Looking back, I think this was them trying to get me to cancel. Once I met with the aesthetician, she told me that a chemical peel was "bottom of the barrel" and "a waste of your money, because you're going to be disappointed with the results." She then recommended $3800+ worth of moxie and other services, none of which could be done during my appointment. She also said that after those recommended treatments I would still be disappointed with the results, and would need additional expensive treatments. I left feeling very disappointed and self-conscious. I do appreciate the honesty of this conversation, but it was still incredibly disappointing and wasted my evening. It kind of felt like the aesthetician just wanted to be done with her day. It also felt like they were using the visia results to scare me into buying their treatment plan. At no time was anyone rude, she was very kind and direct. I've had an excellent experience with a hydrafacial in the past at the spa. I think it would be beneficial for them to ask what your skincare goals are, instead of just assuming that you're looking for flawlessness. I have no expectation that my skin will ever be free from signs of sun, as I am outside every day. Mixed feelings on if I'll return.