I had microneedling done with Chey Anne. I did not know what to expect but she did a great job…read moreexplaining the procedure. I knew that microneedling was done for scars and wrinkles but she also told me that it help pore sizes and improvement of my skins appearance. She also talked to me about how it helps collagens and elasticity. She was a wealth of information with any question I asked.

Waste of time. Did not feel heard at all. Maybe 10 minutes with Eric Harlan MD (mainly…read moredisappointing). Told we what is common knowledge- dry skin, use LOTION- dont scratch, It leaves scars. His advice, put a bandaid on it. Um, okay... The office is clean and beautiful, but save yourself time and money and go elsewhere.

Great people and wonderful customer service. My family has been patients for years. Wouldn't go…read moreanywhere else!

Hands down the best dermatologists around. Always knowledgeable and proffessional. Short wait time…read moreto be seen.

I've been a patient through this office for 20 years or more. They are professional, knowledgeable…read moreand respectful.

I received a shot here that made me very ill, the doctor Amanda did not explain any of the side…read moreeffects before giving me the shot, and the symptoms from the shot appeared on the 20 minute drive home. I called them to ask what I should do about this, and not only did the doctor and everyone else i spoke to fully deny that the medication could have caused the illness, but they were also very condescending and rude. When I told the manager I spoke to that I felt it was irresponsible for a doctor to not inform a patient of any possible side effects, she responded with extreme sarcasm and acted like it was silly to suggest a doctor go over side effects! It was extremely unprofessional and condescending behavior. I would not go here if you want to be seen by a professional.

Dr Love, I wonder if you still remember me. Wendy Ashley. I used to work at Pathology,PC. And I…read more performed many MOHS surgery for you. I am now diagnosed with BCC on my R ear. Do you have anyone to recommend for me? Hope all is well with you and you family.

Make sure to ask if he sends biopsy samples to an official pathologist for diagnosis. Another year…read morewithout my sister.

I had a lower SMAS facelift back in 2023 by Cody. My ears will need a revision as I have the pixie…read moreear look. My results also have not lasted. That was a waste over 12k, and now I'm horrified by the way my ears look. I would also note Dr. Carlisle did an upper bleph on me before he joined Koch & Carlisle, and it left horrible scarring. I was allergic to the sutures they used, I had even complained to his nurse at the time who told me just to stop using some ointment I had been prescribed. I did, but turns out it was from the sutures. Dr. Carlisle had gone on vacation after this was done, so hence the lack of after care. Anyway. Two bad experiences from two different providers. I would not recommend.

I have seen a Elise several times and she has just been amazing. She's super friendly and helpful…read more She resolved some discoloration on my face, and I am very pleased with the outcome. I also had a consult with Dr. Koch and unfortunately it was not a good time for me to have surgery. They were super accommodating in refunding my money and I really appreciate it that since I unfortunately had a transition that wasn't making it possible for me to feel comfortable having the surgery. There is nit a long wait when I go in and the front desk is amazing. Dr Carlise has a great bedside manner and is super knowledgeable! EveryoneI know that has gone there has had a great turnout! I would highly recommend their services!!

The doctor and nurse at the Urbandale clinic are wonderful, professional, and friendly…read more Unfortunately, the front desk staff completely ruined the experience. When I arrived early, I was ignored and then rudely told they were having a meeting and talking about things at the front counter. It felt incredibly belittling. Upon returning, I was met with another cold interaction just demanding my copay. I deeply appreciate the medical team's kindness and apologies, but the frontline staff needs immediate training in basic customer service

I walked into this clinic as I was waiting near the area for other services to be completed and did…read morenot feel I was treated with dignity and respect. I tend to have high expectations when it comes to greeting new members of a community so perhaps I misinterpreted, but it did not seem that they were helpful in getting me connected with the care I needed at the time. I hope and pray that this was just a one off experience as skin cancer is a very real issue in my life and many so having great doctors and teams around them matter tremendously.

I treated with Susan Deo when she was practicing at a different clinic & have the terrible scars to…read moreshow for it. I left a review on their FB page & it was deleted and I was blocked from their page. Proceed with caution.

Susie literally saved my skin, after years of being told it's one thing and doing all the wrong…read moretreatments she recommended a biopsy and found the actual issue and correct treatment. Finally I'm 100% healed!

Parking lot was packed for a Friday at noon. Visited the salon suites which had a nice waiting room…read morearea. Lots of variety in services offered. Easy to find. Great location just steps away from the Jordan Creek mall! Stop in for a waxing or haircut. Look up providers on booksy!

Update: Someone from the spa sent a follow up email and didn't even attempt to make anything right,…read morethey instead blamed (me) the client. For example, their response to my complaint about no shampoo being available is that there is a removable handle in the shower. That has nothing to do with no shampoo being available. They made no attempt to address the fact that my treatment wasn't complete (I did not receive a foot massage) or the rough handling during the scalp massage. Update: In addition to this review I've sent two emails and still haven't gotten a response from anyone at Coachlight. Really disappointing customer service. There are some areas where I was disappointed with my visit that I feel can be improved upon. Because I am a new client it would have been nice to receive a welcome email or phone call with instructions for my visit. I didn't receive anything instructing me on what time to arrive or what to expect. Because of that I arrived at 8am for a 9am appointment due to the site saying you have an hour beforehand to use the facilities and I thought I would need to be changed and ready at 9am. At 8:30 I tried the doors again because I saw a receptionist inside. The doors were still locked. She looked annoyed but unlocked the door and said I could come in. I explained I had a 9am appointment and probably needed to change which is why I was early. The facilities are impeccably clean and quiet, so that was a positive. It was a relaxing calm environment, which is what I was looking for. It would have been nice if someone showed me around and explained how to use the saunas and rain shower though since it was my first time. For the treatment itself, the woman was cordial but was very rushed. It felt like she was trying to get through the treatment as fast as possible. She was rough instead of being slow and ensuring the experience was relaxing. I was most looking forward to the scalp massage but she was so rough it was painful and felt like my hair was being ripped out at times because she was going too fast. My hairdresser gives a scalp massage so I know what a proper one feels like. The description of the treatment also said I would receive a mint foot rub, which I did not. After the treatment I was told to shower. There was no soap or shampoo available and my hair was full of oil. When she came back I noted this and she said there was shampoo in the locker room. Showering again after the treatment would defeat the purpose of the lotion being applied at the end of the treatment. So my choice was leave with oily hair or shower again and rinse off all the lotion. After the treatment I was taken back to the main area and still hadn't been given instructions on how to use the facilities. At checkout I was asked how much I wanted to include for a tip. I really dislike when I'm asked this in a busy area with other clients present behind me as it's uncomfortable to bring up issues then and I feel pressure to tip even if the service had issues. I would prefer being able to write it down on a receipt. I emailed the spa about these concerns and asked them to reach out to make it right and I have not heard from anyone. For the price the service is subpar.