Only if negative stars were possible!
Coming here was a nightmare to say the least.
I came in for an amp and speaker install in a brand new jeep wrangler unlimited.
I was recommended this place by a good friend. So I call and spoke with Adolfo at 5pm right after work on a Friday. He said come on down, it'll only take an hour. I thought sweet.
I get there at 5:30, and the place looked like a swap meet display. And I get a really bad feeling. I spoke with Adolfo. He gave me a decent quote. It's a pretty simple procedure, I thought whatever just get it done. I ask Adolfo to make sure he is using good wires. He said, "no prob, I put in 4 gauge." He'll call me when it's done. I get a ride from a friend to my office to do some work instead of waiting.
At 7:30, a little worried because I haven't received a call, I call. Adolfo says, it's almost ready, we close at 9. Come by then.
I get there at 9:10. I see my car, with the dash complete off. I'm thinking, there's no way they'll be done anytime soon. So the guy doing the install comes up to me and says he has at least another few hours and asked to keep the car overnight because it's closing time. It'll be ready by noon next day. It's not like I have any option. I said sure. So, I call my friend to come back and get me, while I wait in the laundry mat next door for him. Keep in mind, this is not a very friendly looking neighborhood.
The next morning, I borrowed my roommate's car to get to the office.
I get no phone call. So at 2:30pm I call. Adolfo says it's ready. I get there, they placed a sub in the car. I already told them, I don't want to buy a sub. They tried to sell me on the sub. I'm like NO! They proceed to do an a/b test with and without the sub. It's not going to fly. They tweaked the speakers so bad that the mids weren't even audible, just to prove the importance of a sub. Yeah, I'm not buying it. So they pull the sub out. I drive off. I get to the nearest gas station to get gas. I played with the settings on the head unit. I noticed, that the faders were reverse. How do you eff up on the fades? I also noticed, that the rear right speaker didn't work. So I drive back.
The install guy, said he can fix the fades quickly but will need some time to troubleshoot the rear speakers. He's busy with another car right now, but come back in 45 minutes. I return to the office and wait the 45 minutes to go back. I get there and sat outside and watch them rip my car apart again. I was there for about 2 hrs waiting!!!!
The install guy tells me it's my head unit. They can put it back together but I'll only have the right channel working on all four speakers! I'm thinking wtf??? But, I was so frustrated and just wanted to get out of there. I just didn't care anymore. I'm like sure. I wait another 45 minutes. Adolfo comes up and tries to tell me the deal with my car. I was so mad, frustrated and displeased. I said sure whatever and just left.
I had top of the line JL speakers and HD900/5 amp. It should have been an easy install for anyone competent. These guys took 2 days totaling 6 hours to install, 2 hours to fix their mistake. And I drove way with 900 Watts of mono sound! Wtf??? serious wtf???
Today, I looked at the wires they used, and it was the cheapest tin wires you can get. I now have to find another place that will undo everything they did. Put in all new wires. Yeah, this place shouldn't be in business. I would even go to say, the money I paid, was just to get my car back just to get out of there. read more