Bought a 42 gallon Barker wastewater cart at the Traverse City location. No one else had any of…read morethem. My wife went to pick it up and she raved about how nice and helpful the people were at the store. We needed it that day and they came through. P.S. always got good treatment at the Flint store when we lived in that part of the state.

Poor technical guidance on an axle that cost me thousands of dollars and made trailer unusable…read more They simply couldn't do math. Stay away from the Traverse City store.

If you're looking for a trailer, look no further! Wonderful customer, service, great communication,…read morecaring people, and fair pricing!

These guys are the best! Jim is fabulous and his techs are sharp talented guys that care about…read moreservice. The quality of their trailers are second to none in Northern Michigan. All their staff is as honest as the day is long!

I recently had work done at Redmond Auto. I initially chose them because they have free loaner cars…read more(the struggle of having transportation while getting car repairs done is real!). I was completely satisfied with the work done. We figured out that the same parts were replaced a year earlier at another facility after an auto accident. I won't mention the name of that facility, but they also charged my insurance company for service they didn't do. Not to mention the suspension parts failure a year later could have ended up in a dangerous situation. John and his team had me back up and running. Fast forward 2 weeks later, I managed to get a screw stuck in my tire. Terrible time of year (Nov) to try to get a tire repair done. After calling several tire shops, who were booked out weeks, I attempted to call the service dept of the dealership where I purchased my car AND the tires. After having to call back twice and told that they couldn't get me in for a month or so (for a 10 min tire repair) I decided to give Redmonds a call. John said to bring it in right away and they would take a look at it. About 10 min after arriving I was patched up and back on the road. No charge. Moral of the story - honest work and good customer service go a long way! Redmond will get my business for any future repairs (or tire purchase!). The big fancy dealership who can't be bothered to accommodate a 10 min tire repair, not so much. They lost any future sales for a car, tires or service. Redmond Auto for the win!

BUYER BEWARE: Redmond Automotive is not transparent about when and for how much they will charge…read moreyour credit card and that they do not offer refunds. Upon making an appointment over the phone with this auto-shop to install an electrified hitch on our 2015 SUV (for which this part is readily available) they asked for our credit card info in advance of bringing our vehicle in for service. We gave it to them, assuming that we would be consulted before any charges were applied to our card. We were wrong in that assumption. After talking with a car savvy friend we learned that the quote Redmond Automotive offered was entirely too high, "that's highway robbery!", our friend said, and so we called to cancel our appointment. Said appointment was over one week away from the time our cancelation. When we spoke with a representative re: our need to cancel this appointment, we were told that we would be reimbursed for all charges to our credit card. After four days passed and our card had not yet been refunded, we called again to check on the reimbursement. At that point we were told that they do not offer refunds and that the charges would stick. NOTE: Redmond Automotive charged our credit card for the FULL QUOTE for work that was NEVER done. The part had merely been ordered. NO work had been done, they didn't even have our car. Yet they charged us for the LABOR (never happened) and the part. In trying to come to terms over this egregious charge in person with the owner of Redmond Automotive , we were verbally insulted and our requests for a full refund were denied. We were left paying 3x what we know the part costs at Advanced Auto. 3 times! Gross. We ended up paying for this over-priced part, needless to say, we will never return to this business. We hope this review spares you any trouble as well.

Awesome service! Fair prices, reliable quote, informative mechanic, and overall a pleasure to do…read morebusiness with. I'd you need to make your car look brand new. It is a ways out of the way from Traverse City so it could pose extra if you need to tow your vehicle there but much better service and price compared to the majority of repair shops within Traverse City limits. Would recommend this place.

The owner Matt did a great job repairing my work van. Not only does it look great but the work was…read moredone on time and on budget. My van is my business so having it done quickly and on time was very important. Auto Craft hit it out of the park. Hopefully I won't need more work done in the future but if I do I will be calling them again!

I have been in several times and have always been treated with respect and great customer service…read more If you need something Anthony and his staff will make sure you get what you need! Phil S.

Terrible management!! The employees do whatever they want. They all park in front of the building…read moreleaving no spots for customers. They used to have to park around the back but now with new management they don't have any decency. Management could care less.

Red Wrench has become our go-to for RV maintenance and repairs on our Tiffin Allegro. We started…read morewith Red Wrench a couple of years ago when we became dissatisfied with local shops increasing prices and decreasing service. The quality of our previous shop was beginning to decline, so it was time to look for a new shop. Red Wrench provided us with great service and quality, all for a reasonable price. The best part was that they came to us. We have used them for everything from basic maintenance to replacing the weather seals to replacing a failed roof air conditioner. The work is top quality and professional and the price has always been fair. Now that we are selling the motorhome and moved to a fifth wheel our plan is to continue working with theml.

Pete is amazing and very knowledgeable! He was great at walking my husband thru troubleshooting…read moreour A/C problem! He is first on our list to call for future issues. He didn't hesitate taking time out of his day to help.

They got my van repaired in a timely fashion and a fair price and they also have coffee and water…read moreavailable in the waiting area. Nice people and highly recommend!

Friendly and HONEST!!! We All know it can sometimes be tricky to find a reasonably priced honest…read moreshop any where, but I've found one in Traverse City and felt you all should know about it. D&W used to service transmissions for a small mechanic shop I worked at in Leelanau county, so I've seen them do over 40 transmissions in my short time as a mechanic. We never had a problem with any of their work! Not a single tranny, and I'd be willing to bet that's the norm for Wayne and the D&W crew. So now, when the trans in my plow truck finally had had enough, I confidently took it to D&W. Wayne took me for a diagnostic cruise in my truck so he could explain what was happening and what would have to be done for repairs. It's great that he took the time to help me understand how and why! I do most repairs on my vehicles, but transmissions are over my head, can't thank you enough D&W!!

Walstrom's staff and service continue to impress me. I had in issue on the water yesterday with my…read moreLund's trolling motor. Called and their customer service went above and beyond assisting me. As far as coming off the water driving right there for them to test my batteries, as that's what they "thought" the problem might be. Tested, installed new ones and I was out the door. If you looking to buy or anything else with boats this is my go to dealership! Thanks again for getting me back on the water !!

Last fall I took my boat to be winterized and that it had an engine issue. I was told they would…read moreassess and take it out on a lake to assure the work was complete. They contacted me and said it only needed a new prop. Also informed me the bilge pump needed to be replaced. I told them I would bring it in the spring. At that time the boat went into storage. This spring I immediately took it to Walatrom's to get the bilge replace along with 3 other services they recommended. I was told it was to be done in 4wks. After 4wks I was told the bilge had a loose wire and was repaired. They gave me a Spring set up but had no time for the additional 2 request. I pick up my boat and got it on the lake with no change in engine performance. I removed the prop they installed put on a different one and returned it. They informed me they NEVER take boats on a lake, they only test them in the barrel. When the manager look at my original invoice he saw where it was to be tested in the lake. They did return my money for the prop. I had been going there for years when they were Traverse Bay Marine and their service was exemplary. I will never go to Walstrom's again or recommend them to anyone.