I've never experienced the customer service I received today ever before. Collen heped me when i…read morewas in a dire situation and went above and beyond. I dont care what ever it is if i need anything automotive i will only shop at o'reillys auto parts from now on

Jacob is the man. Answered my questions and got everything I needed to get going again.read more

They did a great job at helping me find a hard to find cleaner for my boat. It was ordered and…read morearrived in a few days for pick up.

Very helpful, courteous, friendly and knowledgeable. Plus fair and competitive pricing. Will always…read morebe my go to parts store. I would be happy to recommend them to anyone and not worry.

Drove into Gene's on Saturday shortly before closing. The guy at the gate says "sorry but we're not…read moretaking any more junk cars today"! Gee thanks! He was serious by the way. When I told him " no, I'm here to get parts". He said, " for that car? You must kidding!". Thanks a lot. But, they were helpful, the parts were reasonably priced, and they came with a warranty.

Would not recommend going here by yourself if you are a woman/ young woman. I went to go look for a…read morerear reflector and a bumper and the man was zero help. When i couldn't find a bumper he sent me to find a reflector and said "pop it out" when there is clearly a bolt holding it in. When i pointed this out to him he asked if i had brought tools with me, i would think he would have sent someone to help me but no.

I'm sorry for this one star but I had a one star experience. I went today for a new gas cap and a…read moreyoung man helped me. I don't know his name but I know he drives an "old jeep" his words not mine...anyways, he attempted to help me put on the gas cap as I don't know how and really know nothing of cars. As he did this he broke the door to my gas tank and now it won't shut as it is intended to. After this happened he "attempted" to fix it but ultimately told me to go elsewhere and pay for his mistakes, he then followed by telling me to "just put tape on it" which I found really inconsiderate considering he was the one that broke it. I really find it crazy how he now expects me to pay for his mistakes. I plan to return to see if there's anything else any of the other employees can do as I really haven't had bad experiences with the other employees, but I do think advance auto parts should hire people that know what they're doing instead of causing more problems for a customer.

Jason and his associate were super helpful with checking codes with their reader on my 2011 Tahoe…read morethat had engine misfire symptom. Gave great suggestions as well as allowing me to borrow tools to install needed parts. Jason was incredible and came out with me to "guide every step" and then cleared codes to double check etc. He went above and beyond for sure!

I sooke to John at Art's Auto on December 15th about getting my plow fixed. John said they were…read morebooked until January 9th but if I dropped the truck off they would work on it when they had down time. I dropped the truck and plow off on December 17th and Matt called and told me that they fixed the plow on December 19th! I couldn't be happier or more impressed they worked my truck in long before I expected! I will definitely be coming back for future repairs! Outstanding service!

From the owner: Your Local Small, Medium, And Heavy Duty Vehicle Parts Supplier…read more Art's Auto & Truck Parts Inc. has the parts you need at prices you can afford! Dont let faulty components slow your personal or professional life to a grinding halt. Keep your vehicle in tip-top shape with the help of Art's Auto & Truck Parts Inc. located in Traverse City, MI. Although we dont do repairs, we do stock a full line of quality parts from leading manufacturers. If youve looked elsewhere for what you need, but had little luck finding just the right part, call Art's Auto & Truck Parts Inc. - were here to help! Call us today!

I was traveling through travers city, Michigan and had a serious issue with my RV. I called over 10…read moreRV and truck service companies. I explained my situation to them. none of them were helpful or considerate of situations and time frame. I spoke to a friend of mine who suggested calling valley truck parts. I spoke to Adam. He was amazing . He said he could fix my problem and he would make sure they got me in and had the parts I needed in just a couple of days. I took my coach in today. Everyone was so helpful and nice. They fixed my coach and charged me about half what I thought it would be. I would recommend them to anyone. it's hard to find people like this anymore. Keith

From the owner: At Valley Truck Parts Inc., our highly trained staff specializes in supplying drivers with the…read moreheavy-duty truck parts they need. Whether you're searching for transmissions, axles, hoses, cables, drivelines, or more, we carry a range of products and top-of-the-line brands. Having been in the business for more than 60 years, we operate out of our 16 established warehouse locations positioned throughout the United States to better serve our customers nationwide. Headquartered in Grand Rapids, MI, our company's inventory includes a wide range of high-quality truck parts. We are distributors for many top-name brands, such as: Allison Eaton Fuller Spicer Meritor That's right - we are proud to be authorized retailers many top name brands and we provide our products to drivers across the country. We are also Authorized Rebuilders of Allison and Eaton transmissions, Our mission is to supply truckers with the absolute best selection of heavy-duty truck parts, making their trips comfortable and safe while leaving them feeling confident in their vehicle's functionality.

I normally buy my auto needs at larger retailers, but went here to help a local business. When I…read morewalked in several people looked at me but did not greet me. No one but myself was wearing a mask or practicing social distancing. I found the antifreeze I needed and went to the counter, but both clerks and the other two customers ignored me. I wanted for at least two minutes with no recognition. Finally I walked out and will never go here again. Don't recommend, especially if you happen to be female.

I have been a loyal customer to Blaine's since they opened here in town. I have always had various…read moreanimals, and prefer to go to Blaine's for their supplies. However, over the past year, I have not been very impressed. I have worked in retail and customer service for long time, and I do understand high demand items and backorders. I have tried to order some items as simple as dog treats through the drive thru several times, and it they're ALWAYS out of stock. It will say in stock, I will order them, and I get a message telling me that they're "Out of stock." I have seen "Out of stock" then I go into the store and get them off of the shelf myself, pay for them and leave. Today, it says "In stock, only 9 left." So, I hurry up and put an online order in to wait in the drive thru for 20 minutes and have the employee tell me that they are buried and there's no forklift driver. This is the 4th time in a row I have had issues like this. I get the best value for the product at Blaine's, but the availability and service is beyond inexcusable. Please get your act together. I plan to go elsewhere from now on. This is the reason people do their shopping online.

Everyone was friendly and helpful. Greeted by staff, and also asked if I needed help finding…read moreanything 3 times

Bought new rv from nature and me a year ago may. Had AC unit replaced and now new one went bad in…read moreJune. Contacted dealer and haven't had anything done yet. They set appointments and never show up. I contacted them every week and I'm told they'll get back with me but never does. This is the third RV I've purchased from them. This is how they treat their customers??? This will be the last.

We bought an Airstream Rangeline here. Great service dept that is very responsive to calls we made…read morefrom the road. New facility for Airstream is great.