Great people to work with! Thank you Spencer, Owen, Danny, and Shannon! I recently purchased a used…read moretravel trailer from them and these guys made the experience great! Spencer helped me purchase the RV over the phone and had it delivered to my property, thank you driver (didn't get your name). When I fired up the furnace it worked fine but you could hear something rub sometimes when it shut down. It wasn't caught during inspection because it didn't happen all the time and was minor. Even though I was over the 72 hour grace period, Owen scheduled a Danny the tech to come to the RV on a Saturday and take the furnace apart and fix the issue. There was a small loose screw in the fan housing that was rubbing and causing the noise. The trailer was sold "as is" and they didn't have to help me but they did because they wanted me to have a good experience. They went above and beyond when helping me at every step of the way. It doesn't matter what you're getting here, they will take care of you...and your dogs !

This might be the worst customer service I have ever experienced. The management here seems…read morecompletely incompetent and treats their employees as horrible as their customers. The sales manager in particular looks unprofessional and unwell.

We moved permanently from downstate to Northern Michigan onto a beautiful lake.....our dream…read more First order of business was to get ourselves a Pontoon boat! We are avid life-long boaters that grew up on Lake St. Clair. We found a listing, called immediately and spoke directly with the owner of the business (Jeff) Needless to say, we were more than impressed with his professionalism and enthusiasm to be sure we would be WELL taken care of. We have not experienced this kind of customer service in such a long time. Times have changed and we are thrilled to say that there are still business owners out there today that want to do business the RIGHT way with professionalism, honesty, enthusiasm and most eager to please the customer at all costs. Jeff exceeded our expectations in all areas and we cannot say enough about doing business with him and his wife. We were going to purchase a boat from them no matter how long it took or how many we had to look at before we settled on "the one" because their business ethic won us over! We were not going to buy from any other establishment simply because we were treated with great respect and our satisfaction was of the utmost importance to this business owner. Jeff and his wife have earned a customer for life in us. They have earned our trust and 110% customer satisfaction! Thank you for doing business the way we were taught....with professionalism, pride, respect, honesty and dignity!

Action Water Sports in TC is the absolute best. We recently purchased a Mastercraft XT23, our…read moresecond boat purchase from AWS-TC. Dave and Brett are really great to work with. Dave understood what we were looking for and found the perfect boat for our family. Highly recommend Actions sales and service departments!

I recently purchased a used 2007 Master Craft X1 from Brett Dense and the Action Water sports team…read more I am so thrilled to have this boat because Brett was very helpful with the information he gave me when I asked questions about the boat and the high standards the boat demands. He is very friendly, honest, and knowledgeable. I will continue to go back to Action Water sports if I have any upgrades that I want to add to the boat or maintenance. I recommend Action Water sports for any one that wants to purchase a water vessel to spend time and make memories with there family and friends. Thank you very much! Rob Lund.

I bought a used pontoon boat a few years ago from them. It's been a great boat and their…read morerecommendation to buy it was good advice. I've had the boat serviced by them for the last couple of years. So far, everything has been fine. They are very nice, and responsive. Everyone seems to care and know what they are doing. I found the owner very pleasant and concerned with addressing concerns.

DO NOT GIVE GRAND BAY MARINE YOUR BUSINESS!!! Absolutely horrible experience that I hope nobody…read moreelse has to endure. The whole operation is a phony scam and it all starts from the top with the owner Liz. They promised heated indoor storage, took our money, and were unable to provide us with indoor heated storage come late October. Mike the service manager was a complete ass when trying to come up with a plan as to what they were going to do, while the boat sat outside in the elements for weeks. They then transported the boat to another facility, and during the process proceeded to wreck the boat costing $32,000 in total damages. After months and months of back and forth email exchanges and getting nowhere, I began to get very frustrated and asked for an in person meeting to discuss how we were going to move forward. Owner liz and crew met with me and assured me that she would handle it. We left the meeting after coming up with a plan to order parts and start the repair process, in which they said we would have to wait weeks before other boats are worked on in their shop first. They cashed the two party insurance check and then proceeded to do nothing once again. After another week of them not doing anything, I once again followed up to see what was going on and Liz absolutely lost her cool with me. She called me a "little baby", told me that she was not going to give me my money back, and told me that I was not allowed at her place of business...! I had to work with their insurance company directly on how to recover the money to get my boat repaired. Thank god this nightmare is coming to an end as we were able to get the boat and drive it down to Grand Haven where things are finally getting done!! We did learn that they also did not perform oil changes, did a horrible job with acid on the waterline, and prepped the boat like they were just going to leave it outside and not tell us (they actually did this to another customer we've heard from). It never ends with these guys. Horrible, horrible experience. Stay far away from Grand Bay Marine. You're asking for a lot of trouble. This is the first review I've ever written. I'm not one to post something like this, but this company is really that awful that I felt the need to. Thank you for your time, and I hope this helps spread awareness as to how shady Liz and her company Grand Bay Marine truly are.

Forbes is one of the best in the business. I've bought all over Michigan, Alabama, Florida and…read moreGeorgia and they are the best. They treat you like family and will bend over backwards to help you not like a lot of them who are just there for the money I highly recommend this business Family owned and treat the customer's like family.

Overpriced. Rude. Owners walk behind you not to help you but to make sure you don't steal from…read morethem. They acted like I was a bother to them. Without cursing, please don't waste your time at this run down junk shop.

Just Trucks / Cherry Capital RV We needed a part for our RV…read moreand the part had to to be shipped overnight. This place has us hooked up to stay here in our RV till it's ready to roll. SUPER nice people and excellent service. That should be tomorrow some time. So if you're up by Traverse City and need service, this where you should come. Grawn/Interlochen/Traverse City area Michigan

Rude and unprofessional staff. Unresponsive and unreliable service. Treat long time loyal customers…read morelike trash. Would never recommend.

Walstrom's staff and service continue to impress me. I had in issue on the water yesterday with my…read moreLund's trolling motor. Called and their customer service went above and beyond assisting me. As far as coming off the water driving right there for them to test my batteries, as that's what they "thought" the problem might be. Tested, installed new ones and I was out the door. If you looking to buy or anything else with boats this is my go to dealership! Thanks again for getting me back on the water !!

Last fall I took my boat to be winterized and that it had an engine issue. I was told they would…read moreassess and take it out on a lake to assure the work was complete. They contacted me and said it only needed a new prop. Also informed me the bilge pump needed to be replaced. I told them I would bring it in the spring. At that time the boat went into storage. This spring I immediately took it to Walatrom's to get the bilge replace along with 3 other services they recommended. I was told it was to be done in 4wks. After 4wks I was told the bilge had a loose wire and was repaired. They gave me a Spring set up but had no time for the additional 2 request. I pick up my boat and got it on the lake with no change in engine performance. I removed the prop they installed put on a different one and returned it. They informed me they NEVER take boats on a lake, they only test them in the barrel. When the manager look at my original invoice he saw where it was to be tested in the lake. They did return my money for the prop. I had been going there for years when they were Traverse Bay Marine and their service was exemplary. I will never go to Walstrom's again or recommend them to anyone.