I recently had work done at Redmond Auto. I initially chose them because they have free loaner cars…read more(the struggle of having transportation while getting car repairs done is real!). I was completely satisfied with the work done. We figured out that the same parts were replaced a year earlier at another facility after an auto accident. I won't mention the name of that facility, but they also charged my insurance company for service they didn't do. Not to mention the suspension parts failure a year later could have ended up in a dangerous situation. John and his team had me back up and running. Fast forward 2 weeks later, I managed to get a screw stuck in my tire. Terrible time of year (Nov) to try to get a tire repair done. After calling several tire shops, who were booked out weeks, I attempted to call the service dept of the dealership where I purchased my car AND the tires. After having to call back twice and told that they couldn't get me in for a month or so (for a 10 min tire repair) I decided to give Redmonds a call. John said to bring it in right away and they would take a look at it. About 10 min after arriving I was patched up and back on the road. No charge. Moral of the story - honest work and good customer service go a long way! Redmond will get my business for any future repairs (or tire purchase!). The big fancy dealership who can't be bothered to accommodate a 10 min tire repair, not so much. They lost any future sales for a car, tires or service. Redmond Auto for the win!

BUYER BEWARE: Redmond Automotive is not transparent about when and for how much they will charge…read moreyour credit card and that they do not offer refunds. Upon making an appointment over the phone with this auto-shop to install an electrified hitch on our 2015 SUV (for which this part is readily available) they asked for our credit card info in advance of bringing our vehicle in for service. We gave it to them, assuming that we would be consulted before any charges were applied to our card. We were wrong in that assumption. After talking with a car savvy friend we learned that the quote Redmond Automotive offered was entirely too high, "that's highway robbery!", our friend said, and so we called to cancel our appointment. Said appointment was over one week away from the time our cancelation. When we spoke with a representative re: our need to cancel this appointment, we were told that we would be reimbursed for all charges to our credit card. After four days passed and our card had not yet been refunded, we called again to check on the reimbursement. At that point we were told that they do not offer refunds and that the charges would stick. NOTE: Redmond Automotive charged our credit card for the FULL QUOTE for work that was NEVER done. The part had merely been ordered. NO work had been done, they didn't even have our car. Yet they charged us for the LABOR (never happened) and the part. In trying to come to terms over this egregious charge in person with the owner of Redmond Automotive , we were verbally insulted and our requests for a full refund were denied. We were left paying 3x what we know the part costs at Advanced Auto. 3 times! Gross. We ended up paying for this over-priced part, needless to say, we will never return to this business. We hope this review spares you any trouble as well.

Juniors always provides friendly, affordable service on repairs and fair prices on new tires.read more

Had a brake issue that needed diagnosing. The Junior's team looked at it for free and went beyond…read morethe call of duty when they heard what we thought the issue was. Their mechanic was not in but they did what they could. Truly nice and honest guys that really helped us out. Did I mention they did this for free! 5 stars!

I am writing this review under my husbands account, but last week, I was visiting Michigan with my…read moremother and grandmother. On Tuesday night, we noticed the car making a noise and had a low tire we had to fill with air. I looked on Yelp, and contacted Marathon Automotive early the next morning and they told us to come in. Once we got there, we waited for approximately a half hour while they assessed our car. They could not find anything wrong with the tire, but did find two other issues (one which was not a safety issue and could wait if we wanted, but the other would probably cause us to break down on the way home). While they were fixing everything, their driver took us in to town so that we could shop around and eat some lunch. Our car was then ready much more quickly than anticipated, and the driver returned to pick us up. Overall, our experience with Marathon Automotive was excellent. The reason I gave them a 4 instead of a 5 was because on our way home Thursday, we did have another issue with the tire and had to have a hole patched at a gas station. I feel that this was something that had to have missed when inspecting the tire since we already had to fill it and were concerned with a hole.

Rude and incompetent. Extremely overpriced. 550 in labor to change an easy to reach O2 sensor and a…read morevalve cover gasket. Then there's the mandatory 150 for the computer scan. This place is a complete ripoff. Oh and the check engine light came on right after I left and the misfire issue wasn't corrected. Highway robbery. Avoid these crooks

A dealership had told me that my brakes needed to be replaced and quoted what I thought was a large…read moreamount. I made an appointment at TC Brake and Alignment to get an estimate. Not only was the estimate much less, the technician said I actually still had 40% left on the brakes. AND the front desk/service coordinator was fantastic, both in scheduling my appointment and in person. I will definitely be back when my brakes DO need to be replaced!!!

They got me in before I had to leave town and were upfront and honest. Will be coming back when I…read moreneed work done again in the future

Awesome service! Fair prices, reliable quote, informative mechanic, and overall a pleasure to do…read morebusiness with. I'd you need to make your car look brand new. It is a ways out of the way from Traverse City so it could pose extra if you need to tow your vehicle there but much better service and price compared to the majority of repair shops within Traverse City limits. Would recommend this place.

The owner Matt did a great job repairing my work van. Not only does it look great but the work was…read moredone on time and on budget. My van is my business so having it done quickly and on time was very important. Auto Craft hit it out of the park. Hopefully I won't need more work done in the future but if I do I will be calling them again!

Brandon and the team at Dave's Garage are unbelievable, going above and beyond when it comes to…read moremaking sure you're well taken care of. They are the best in Traverse City hands down. They gave me a loaner to use while they worked on my car and they were fast and efficient. They don't overcharge and they never talk down to you. My best mechanic experience hands down. Can't recommend them enough!!!

Anytime an auto shop tells me there's no charge after having my car for well over an hour. They're…read moregonna get five stars. Not only did they fix the small problem, but their service is excellent as well. I was hesitant to do business here after it changed hands but other relatives have had very good success also

I dropped my truck off Monday morning for my scheduled install of parts that I brought with me. I…read morewas told 3 days is what they needed with my truck. Wednesday night, they still had not gotten to it. Told me it was the "next one in" like they said on Monday morning. Showed up Friday at 2 pm and nothing had been done. My truck didnt even move from the place I parked it on Monday. Super disappointed with their service and will not be going back. Im fixing it myself this weekend now. An entire week without my truck, means an entire week with no pay.

A+ all around. Had a brake light switch issue with our Sprinter-based motorhome. We had the part…read moreshipped to a friend in TC. Rev was unable to fit us in on Monday afternoon, but installed the new part in 10 minutes flat on Tuesday at noon. They didn't even charge us. Great outfit. Very professional. They seem to work on all kinds of trucks. Thanks, Joe. Nearby is Taqueria TC Latino Dos just off Hammond. Delicious, cheap, and authentic. We had carne asada and carnitas tacos. They are highly recommended while you wait for service.

My mechanic, Jay Bearup, moved here so I followed him. I felt that if he wanted to work for them, I…read moreshould try them out. I made an appointment because my back brakes were grinding, which is never good. Brad quoted me a price which included calipers in the rear and brakes all around. The price was HALF of what the dealer was going to charge, and the dealer's quote was when the brakes weren't as bad! Brad and the mechanics are professional and I will be returning!

After having some less than favorable experiences with my Lexus at several shops around town. Such…read moreas one of the top rated shops on yelp botching a rear brake job and not fixing it after 3 visits, Forcing me to fix it myself. I finally found Car Repair's. Brad Smith and his team are great. They are knowledgeable, professional and friendly. They were able to get my Lexus in and change the timing belt, water pump, spark plugs, brakes and more in short notice. Brad didn't try to talk me into anything extra, he just made some recommendations and explained everything thoroughly as to why it was necessary and a good idea to do while it's already apart. I will be taking my vehicles here for everything from now on and recommend them to everyone.