I Recently, I had a terrible experience with a pharmacy worker at the Rexall Pharmacy, Foothills Hospital. This person was extremely rude and unprofessional, making my visit a complete nightmare. From the moment I approached the counter, their behavior was dismissive and unwelcoming, and their tone was condescending and abrasive.
When I tried to ask a question about a faxed medication, they rolled their eyes and snapped at me, as if I was wasting their time. I felt completely embarrassed and disrespected by their behavior. It upset and stressed me, knowing I had just been discharged after recent open-heart surgery. It was clear they had no interest in helping me or addressing my concerns, and they made no effort to provide any guidance or advice.
Their unprofessionalism was evident in every aspect of their interaction, from their lack of empathy and sensitivity. We had no option but to get my prescription from that pharmacy at that time, so we had to wait because I needed to take the medication as soon as I reached home. I left the pharmacy feeling upset and frustrated.
In my opinion, this person is a disgrace to the healthcare industry, and it is unacceptable to treat patients in such a disrespectful and dismissive manner. I would strongly advise anyone to avoid this pharmacy and seek out a more professional and caring healthcare provider. It is clear that this pharmacy worker is not qualified to serve the needs of patients, and their behavior is a serious cause for concern. read more