Theft of prescription medicines - my adult daughter is fighting Leukemia and other ailments. We…read morehired Interim to help care for her. After 2 visits, my daughter's opiate pain medicines went missing. They disappeared while my daughter slept - meds and the caregiver were gone when she woke up. A police report was filed. We learned that the caregiver had previously been fired from two other Caregiving firms. This was a gross violation of my daughter's trust and. likely, the law. We are no longer using this service. Think carefully before you do.

From the owner: As the only home care office in Nevada County that is fully licensed in California, Interim…read moreHealthCare of Grass Valley is one of the most trusted providers in this region. We've been delivering affordable, high-quality in home care to families in Grass Valley and the neighboring areas since 2008, and are truly invested in the strength and well-being of this community. We don't just care for our clients because it's our job – we care because this is our community, too. Our care professionals call Nevada County home, so we consider the people in our care as our neighbors, family members, and friends. In addition to Grass Valley, we bring the highest quality in home care services to clients in the following areas: 1. Auburn 2. Cedar Ride 3. Lake of the Pines 4. Lake Wildwood 5. Nevada City 6. Penn Valley

I will start by saying the management was very quick to respond and able to get us scheduled right…read moreaway when others were not which was the positive of the experience. However, our caregiver that arrived did not seem prepared for a hospice situation (which is what the job always was always described as) and also made comments and asked questions of the hospice nurse in ways that were very insensitive to our family. To make matters worse after the nurse confirmed these to likely be final hours the caregiver asked if since the family was still awake she could just go now as her stomach hurt and essentially she quit mid-shift. The management team did apologize that their employee "got sick" the next day and refunded the prepaid portion of services which were not rendered. We were of course less than happy with the service of the caregiver provided and in fact have gone another direction for care now for my father rather than hiring this company for long term care.

From the owner: We have lived in the Grass Valley and Nevada City since 1979. After working for some of the larger…read moreagencies we saw the need for personalized care for the seniors in our area. We developed our business to business to provide local, professional care that would meet the ever-changing needs of the elderly and their families.

I have hired caregivers for the care of my mother. They have always been caring and safe with her.read more

Started my search looking for an agency that can help us in our difficult situation right now…read more. My phone call was answered, and I spoke to Erica.. During my search, I have realized that most of the agencies have dealt with difficult situations from their own pasts, which seems to create a certain familiarity.. I know it will be challenging trying to find the right agency, and finding the right caregiver that will want to help us out on the weekends.. Erika was very helpful, but also very upfront that because of the shortage of workers, it may take some time to find someone. I am glad I called.

Lena, Brian and ALL the exceptional caregivers have provided loving, patient, supportive and…read morecompassionate care for my dear father in his home. Thank you.

Visiting Angels was terrific! Dale was able to accommodate us for a fairly last minute request for…read morehelp with my mom while we were out of town. And my mom was a first time customer too! Dale was very professional and friendly during our initial meeting with my mom. My mom really liked Ginelle who was her caregiver. Excellent quality service! We will use them again.

HomeCare Professionals are dedicated to making sure that your loved ones get the care they deserve…read more As you may know, it is hard to accept the fact that we need help as we get older, but we do! This company is easy to work with, flexible, and has a great team to make sure that care is provided when needed. They offer housekeeping, meal preparation, transportation, transfer assist, incontinence, medication reminders, assistance with dressing, Laundry, and socialization. I appreciate that they are available to care 24 hours day 7 days a week.

From the owner: Empowering your loved ones to live independently with dignified, personalized home care assistance…read moreand personal care options.

An organization filled with highly skilled, dedicated, professional and Spirit driven individuals…read more When Partners In Care shared they provided everything required to meet my husband's needs during his last days, to include our family needs; at the time, it was hard to comprehend and understand. I soon realized I did not need to comprehend or understand - Partners In Care knew what was needed and never failed to provide material support, dedicated 24/7 support, and Spiritual support. The love and compassion shared by every individual never wavered; they were there for us. So much more can be shared but suffice it to say, Partners In Care are appointed GOD GIVEN ANGELS on earth. As shared with many of their professionals - each member has earned many Heavenly Jewels - jewels that will be mounted and worn proudly on their Heavenly Crowns. Forever grateful.

I love Partners In Care (PIC). All the staff I have worked with are amazing on the administrative…read moreend as well as in the field. I'm a full-time single mom of 3 going through nursing school. PIC offers me flexible hours and scheduling, and opportunities to stay on with clients I am a great fit for. Additionally, if I feel I was not a great fit for a client/ center then I do not have to go back. I have been flexible with my area of travel which has offered me diverse experiences in this profession. Several of the home based clients have told me that PIC is their favorite company because the morale is high and the caregivers are kind and professional. If you are seeking employment or are in need of care, PIC is a company worth looking into.

Very reliable, educated, compassionate caregivers. The…read morecompany is licensed and bonded. And always available 24 hours a day to help.

Happy at Home provides very dependable help for my 80+ Mom. Some of the caretakers are truly…read moreexcellent, and others are just OK, but through a little trial and error we have found helpers who my Mom looks forward to seeing, and who work hard and are sincerely concerned. I do make sure to always give them a plan of what needs to be done. The administrators are usually very good, but every now and then my call gets "lost." But all-in-all I trust this service and will continue to use them.

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

After sitting in on a speaker program with the Operations Manager, Ashley Cryer, I was extremely…read moreimpressed with the level of care her and her team bring to family members and their loved ones. They really do elevate the human spirit as well as dignity, for those that need their services.

This is a place you can count on for constant care and clear communications. They are great at…read morehelping others!

I want to echo my sister's comments about the wonderful service received from all the staff at…read moreHospice. My sister wrote the review just before my mom passed away so she did not get to mention Amy who came out and made my mom look pretty and finished up the final details. She was so sweet and comforting and went the extra mile for sure. I posted a picture of the poems and pin she left on my mom's bed after she cleaned her up and dressed her nicely. Amy said the first poem was from Hospice and the second was one that she found comforting after her grandmother passed away. The butterfly pin was an added personal touch from Amy that she found from a thrift store and is an antique. So special and appreciated! I also have to mention Rose who was on-call when we did our intake visit with Hospice, she was outstanding as well! Just a great group of caring individuals!

HORRIBLE care for their patients. When a family is working so hard to keep a family member at home…read moredue to the patient's wishes you would anticipate an organization to assist you. Nope, Sutter Care did not listen, the patient attends dialysis Monday, Wednesday, and Friday every week. It was requested that services not be provided on these days due to the fatigue caused to the patient. Either a nurse, aid, OT, or PT would continue to show up on these days. The final straw was the last time the patient was bathed was 4.18.26, family members were not advised. When this was discovered 4.29.26, Sutter Care was immediately contacted. The response was we do not have an aid at this time to provide these services. No calls were ever made to the family to advise them so they could make other arrangements. It took us from 4.29.26 to 5.7.26 to get a new referral to get our father to another provider. 5.7.27 our father has open wounds on the outside of his legs and his buttocks. The person came to the house, documented in the chart that wound dressing was changed, no infection, etc. This clinician did not look at the buttocks wound or change the wound. The next day, 5.8.26 this wound is now bleeding and has a green discharge. In the past, we have communicated with Paula Ketchum, RN, Administrator of the inaccurate chart documentations being made, lack of instructions left for family members when ointments are changed, and nothing has changed. I would highly recommend finding a different provider than Sutter Care at Home.