Madison was amazing. I went in looking for a specific pair that I could not locate online and I…read moretruly love. She took one look at my shoes and said those are the XYZ model. I wear a 13 wide so those aren't always easy to find. She helped locate similar options in the store and then took the initiative, when I mentioned how much I loved these, to look up the last pair available in the U.S. and offer to order and ship them to me. I was amazed at this service! I cannot express how much of an impact this made for me. Give the girl a raise!

Selena was absolutely awesome from start to finish. I found the shoe I wanted, but the size was not…read moreon the shelf. She stated that they had gone through a recent reset and not to give up yet, that not all of the shoes had been moved accordingly. A few moments later she not only brought the ones I was looking for in my size, but she brought color options with her. We spoke briefly, said she wasn't there to push a sale, just to help with anything I needed. She explained the Skechers club, I signed up. She made sure I received all applicable discounts, told me I would be receiving a 25% off in my email to use online. PRICING was unbelievable, too!! I love Skechers, I've had foot surgeries, and these shoes are not only comfortable, but my Skechers last longer than any other brand of shoe that I have owned. I will keep buying Skechers as long as they are made. This young lady made the morning shoe shopping trip absolutely wonderful. She is a customer service rock star. Thank you Selena,

Well made shoes that you can't find in Lubbock anymore. They're expensive, but you get what you…read morepay for. Stores in Lubbock are ordering shoes that are cheaper and will not last as long. It sounds great that they don't cost as much, but you'll have to buy shoes more often. I would have never walked into this store, if I hadn't been with my mom. It didn't take long to notice the difference in the quality of the shoes. The employees are always nice, and their sales are fantastic!

I'm a fan of Boot Barn in Lubbock, TX…read more My significant other and I went here to get his groomsmen attire for a cowboy wedding later this summer. We were having trouble finding the black label Cinch jeans as well as the right fit for a particular sportcoat. Two different staff members assisted us. I am unaware of the young lady's name as she came off as very modest, giving sales credit to the young man, Kash, who also helped us. (Very cool that Kash was named after Johnny Cash.) My SO wasn't satisfied with the cowboy hat selections, so we went elsewhere for that. Overall, this place has good Western wear selections at prices that are not completely outrageous.

Couldn't dream my new hat because their steamer was broke…read more.... Hat they had on sale was their store's brand..... seems alright so far, still a little tight on the temples..... Took hat to Cavender's, they steamed and creased it for free but I did tip the guy at the hat steamer $10 for his courtesy. Will buy my next one or other Western apparel from them from now on!!!!! My Justin roper boots were priced fairly reasonably and fit well, but could of got them, my hat, & hat band at Cavenders for the same or less price & not have to wait a week+ for it to come in from Dallas. Boot Barn...........Never Again!!!!!

In the market for a range handgun case, I just wanted something quick and compact. Nothing fancy…read more My internet search a month prior to led me to 5.11 Tactical, so I jumped on the opportunity to visit the small store when we were in Lubbock, TX. We were immediately greeted by a nice lady who knew exactly what I described to her since it wasn't on the floor and promptly assisted me by grabbing a black double pistol case - that also holds 6 mags - from the back. I have already ironed on a bunch of my patches I had been storing for years. Love it - especially for the price: $43.30 including tax. It's sturdy and has been easy to use during several trips to the range this far. Thanks also to this employee for directing my daughters to the clean restroom. Dressing rooms were available if you need to try on tactical pants, etc. Free nearby parking.

Just order instead the lady at the front was less than helpful. Asked if I wanted to link my online…read moreaccount and go through the process I said yes so I can use my first responder discount. Then she told me 5.11 doesn't have a first responder discount. If I use it online and can't use it in the store what's the point of linking it!

This Shoe Dept. Encore is next to the food court inside the South Plains Mall in Lubbock, TX…read more My daughters & I were here for back-to-school shopping on July 20, 2024. I wasn't a fan of their system for a few reasons: 1. There were no employees to greet us much less assist us with trying on shoes. 2. Most boxes had only 1 shoe, so when you were ready to check out the employee at the counter would go to the back to get the matching pair. I prefer to try on both shoes at the same time. Same with my kids. I understand they probably did this because they were losing money, but this was not convenient at all. 3. The checkout area was almost to the back of the store. It's a long trek when you have several boxes. My youngest daughter picked out a pair of Hello Kitty Heelys ($69.99) for her birthday from her uncle here. They're cool because the wheel is removable. That way she can wear them to school.

Stumbled into this place completely at random asking for directions and my eye balls couldn't focus…read moreon what to look at first! There are so many great fashion & vintage streetwear finds here .

My favorite vintage shop in Lubbock!! I've found so many great pieces including outerwear, jeans,…read moreand accessories!! Also the best prices you'll find! I would rate higher than 5 stars if I could!

My mom and I went to Brick Street and had so much fun looking through everything and were really…read moreimpressed with the quality and selection! The owner is so sweet and the entire place is just welcoming. Def my go to for thrifting from now on!

Oh Marshall's how I miss you during this quarantine time. I can't wait until you open your doors…read moreto my second home. If I New this was going to happen, I would have shopped harder the last time I was there. Till next time.

I found 3 Squishmallows I have been searching for here so for that reason alone... this place gets…read more5 stars from me!!!