We've shopped at Paragon for decades and always had good to great experiences there. The staff is…read morewell-informed, has integrity and the merchandise is of excellent quality. Tonight l had another great experience at Paragon thanks to the sensitivity and good nature of Mike R in the upstairs shoe and boot department. As a rule, my 88-year old husband doesn't like to buy himself new clothes. But after what feels like weeks in this polar vortex, with him stubbornly trudging and slipping through the snow in old rubber rain boots and a cane, l stopped hinting and put my foot down: we were going to buy him some warm, waterproof boots with cleats. Knowing that he might only put up with one outing, I decided to scout Paragon on my own, first. Mike R. advised me he had only one style of boot that fit what l was looking for and not many sizes left. When he came back with a size in the ballpark, l asked if he could hold it for me. Mike was blunt: he couldn't do any 24-hour holds with the stock so low, but he could hold it for two hours. I thanked him, explaining that if l bought these and presented them to my husband as a done deal he would never even try them on. But we'd be back, within the hour. When we arrived on the floor, Mike picked right up on the dynamic: this was not a customer for a hard sell. And so Mike was the soul of discretion. He kept a low profile, talking quietly and only to me and showed up just often enough to be helpful. He was patient, kind and l got the feeling he was enjoying the challenge of selling without ever even connecting with the guy trying on the boots. And Mike's strategy worked! We made the transition from my husband's original reaction to the only boots in his size ("l hate them!") to walking out with four pairs of socks and that same pair of warm, waterproof boots with cleats. I am deeply grateful to and frankly in awe of Mike R, Paragon boots department. Thank you!

This month I stopped by to inquire about the latest racing shoes with running sales associates at…read moreParagon Sports. Douglas was very helpful in showing me the selection and discussing the shoes specs, including Adidas and Asics. However, at several points our conversation was rudely interrupted by Mike R who appears to be his supervisor, raising his voice (his voice carries) and ordering Douglas around while we were discussing my training plan. I think these interruptions were inappropriate while Douglas was providing his advice. In the end, I did not buy shoes because I was annoyed.

I visited Ken to have a suit made for my upcoming wedding. Having zero experience with custom…read moreclothing I was putting all my trust Ken to help me decide how I wanted to look. I can't be more pleased with my decision, Ken was patient, professional and made me the kind of suit I never thought I'd be able to own, it's incredible. Again, I don't know anything about fashion, but this guy is super talented and a real SI hidden gem.

I went to Ken for a tuxedo on July 22,2021. I need a tuxedo for several events over the next…read moreseveral months. My nieces wedding was Sept.11 2021. he assured me there would be no problem. I called him in the middle of August to find out the status. He had to call me back and told me that fabric was on back order and just came in. He put a rush on it but I will have the tuxedo for the wedding. I have never heard of any manufacture that will not offer a different material as a replacement??? Lets face it he forgot to order it. He then calls in Sept. informing me the tuxedo will not be ready for the wedding. I told him to just make sure I had the tuxedo for my sons wedding on Dec 11 2021. I had to wear an old tuxedo to my nieces wedding. It was embarrassing. In Oct. I was told the Tuxedo was in. I went for a fitting and could not believe the tuxedo was about 3 sizes to small. He said he didn't know how this happened and took my measurements again. On Nov 18. I once again went for a fitting. The tuxedo was nice but needed some minor adjustments and the satin stripe down the legs were not put on. I went yesterday and the stripe was still not put on the pants. I am 9 days away from my sons wedding. He added the stripe and brought the tuxedo to my house last night. He put the tuxedo in a garment bag that had a horrible stench to it. He had to smell it when he put the Tuxedo in, but he did it anyway. The tuxedo picked up the smell. Luckily my wife had a spray that took the smell out. What kind of person does something like that. A sincere apology would have been nice. Never given. How about here is a bow tie on me. The last thing I need is another bow tie. I not the point, it's the Act. How about I know you been back and forth more that you should have. I have an espresso for you. Again I don't need a cup of coffee. It the gesture. Four and a half months to get my Tuxedo from him. Luigi G

Smaller location in the heart of Park Slope! Great variety of things in store. The gels were fully…read morestocked! Helpful staff that is knowledgeable. Check your foot gage and staff can help you decide which shoes are best for you.

staff is super helpful and I appreciate they don't pressure you to walk out of the store with a…read morepair of shoes that you're not 100% comfortable with -- one of the many reasons I prefer buying shoes from Fleet Feet as compared to some other running stores. It's clean and well-organized inside, and there's a large selection. It's maybe a little bit smaller than some other locations in the city. Unfortunately, there were a couple shoes they didn't have in my size for me to try before getting something online. Not a huge deal, but makes the process of selecting pricey running shoes a bit harder. I liked this location and plan to come back again!

I recently shop at Soho Flagship store and was impressed by the exceptional service provided by…read morethis salesperson "Jocelyn". she assisted me finding a specific items like tights & shoes. Bought essential leggings for my sister and let me know if it doesn't fit i can exchange it. She showcase her expertise in product knowledge. She makes me feel valued as a customer and feeling appreciated and eager to return. Lita

Wilson Flagship Store is a sports experience and a sports lovers paradise. I am a fan taking after…read moremy father. He had his golf equipment Wilson. Don't tell Wilson but my Dad wore IZOD shirts and sweaters! When I had my golf gear it was Wilson too. As a kid all I knew were Wilson Basketballs. I'm glad I don't really need anything but I love to look. I'm saving up for the walking or running shoes. I have been told they do have sales. I'm keeping my eye out at the store in my neighborhood. You shouldn't miss visiting this Flagship Store when you get to SOHO. I didn't.

I was initially excited that there was somewhere to buy Timberlands in the neighborhood, but the…read moreexperience went south when I had to return the boots and the owner would only offer me an exchange. They had literally never been taken out of the box. I begrudgingly found something to exchange them for, and he still wouldn't even give me the difference between the pairs in cash -- I ended up with $50 worth of socks and a bad taste in my mouth. I always try to support local businesses, but "no returns" is a really bad business practice and I hope my review encourages the owner to rethink it.

This was the first and last time I go into this store. I went in there to get a good pair of…read moresneakers on the quick since I work with kids and I need a comfy pair of shoes. The man that was working was super nasty when I was asking prices and wasn't even aware of where the shoes were/sizes were in they mess of the back of the store. When I decides on two shoes I asked if he could find the other one and he quickly yelled at me to "hold on, he was trying to find the size" which resulted in him calling someone. Before I could even REALLY decide between the two shoes (one he wen deep sea diving for and the other in which he was really just too lazy to find) he took the pair and put it in a bag and he was like ok 70$ and continued to give me an attitude when I wanted to find out about the other pair of sneakers. Mad at myself for buying them, might be returning just since the guy was a total asshat. Stay away.

Quality products and good service. Stand behind their products if there are any issues abd make…read morefair customer service decisions.

One stop shop for all your referee gear! The staff is very knowledgeable and helpful!read more

Cute store I tried on several jeans finally got the right pairs. Only reason I didn't give it 5…read morestars was after spending almost $500 they don't even have the original true religion shopping bag after you make your purchase. They put my jeans in a playing white bag which I thought was very tacky.

These sales reps are always helpful when I come here, they greet with a smile they're eager to help…read moreand they go the extra mile to assist you and they always say thanks 4 coming enjoy your day, I mean thats wonderful ..I spent alot of money in here over the years and customer service plays a big part in where people spend their money.....no matter what day or time of the year it is the staff is marvelous and I always feel welcomed and open to wanting to come back cause they always have my size, the sales are worth it and they always update their style and like I said its wonderful keep up the good work

Shoes cost way more than the regular price and you can also tell that they are used. There's crust…read moreand stains in the shoes and the box is damaged. The service is ehh but I do not recommend going there.

Good shoes there nice and authentic sneakers to have or wear on a daily based…read moreI really recommend

Dave's hot chicken is the best! And the best part was about my server Marco. He was very nice and…read morehad a very good attitude to all customers. And the prices are very fair.

Over priced the employee are rude and the rumor is the sneakers are really good fakesread more