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Ulta Beauty

Ulta Beauty

2.8(59 reviews)
0.7 mi
•$$

Idk what I just experienced walking into this location that I've frequented for a few years now,…read morebut it was subpar today at the very least. I originally went into this location because I knew from past visits they have a very good men's fragrance line. Upon walking into the men's fragrance department I was greeted by a young African American woman whose first greeting to me was "Hello, just looking"? A bit sarcastically. I responded that I was looking for John Varvatos since I've seen it in this location before, of which she replies "Idk who that is" I was a bit surprised but not completely taken aback & told her he is a famous fashion designer etc. She seemed shocked as to how knowledgeable I was with the fragrances. I used to work in Nordstrom in the men's department selling fragrances, & designer goods. John Varvatos of which was one I often pushed for sales. Tom Ford was my highest seller. Upon not finding any, I saw there was a new Prada & proceeded to ask about that & if there was a tester for it. They didn't have one available for that either so she went to the front to go check. Whist this is happening, the security was eyeing me down the entire time as if I looked suspicious which was extremely strange in my experience. The associate had returned to me stating they can't make a tester/have any testers etc. Upon hearing this all I replied back jokingly was "Man you guys don't have anything I want today huh"? Of which she replied back rudely with "WELL IM SORRY FOR THAT". I had to make it clear that I wasn't upset with her & it was out of her control, it's a corporate thing not her decision. I then asked who specifically worked in the fragrance department to which I got the snarkiest reply of "We all work in the fragrance department". Sooooo what are you guys, Legion?? That was a bold faced lie, I've been in this EXACT location before & have been helped by individuals who worked in that department specifically, so I have no idea why she lied like that about something so minuscule. I Explained my background in fragrance to which I immediately felt as if I was getting profiled, of which I told her thank you for your help. A young gentleman approached me from I believe the hairdressing department & offered assistance for me in the fragrance department of which I obliged. I asked him about the new Prada fragrance of which he took me to where they were located & low & behold all of them were just sitting on a shelf. Whist he's showing & explaining to me the new fragrances, this security is STILL eyeing the hell out of me & looking at me with a very bothered face. Upon seeing this I removed my sunglasses & ask "Is there a problem with me being in here right now? Am I asking too many questions, what seems to be the issue I've been in this store plenty times before" The securities response was "I'm just doing my job sir"... Yeah & I'm just shopping & so far you guys are giving me abysmal service. I proceeded to work with the gentleman that approached me of which I thanked him for his excellent customer service & proceeded to walk out because I truly did not like how I actually was being profiled for the first time in a VERY LONG TIME. All by my own people at that . Very disappointed with this recent trip. I appreciate the gentleman that helped me & ensured to find an answer for me instead of just saying "Idk where this is". I would have never made a customer feel as uncomfortable in my department or the store period as those two individuals prejudicially made me feel. I collect fragrances for a living nearly & always ask associates questions about notes etc. When it comes down to excellent customer service, it truly comes down simply to treat others the way you'd like to be treated. . I won't be returning here.

If you a women, the service is great they spend hours on them and make them much better than they…read morecame in,. If you are a man they will schedule you for a chop job just becasue you are a man and distroy your hair not becasue they are incompentent barbers but they just do not care- If you are a amn you get the lawn mower and 47 dollars that an expense lawn mower.

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Ulta Beauty
Ulta Beauty
Ulta Beauty - East Brunswick area At Ulta I offer Relaxers Wrap Curls Press Curl Texture natural services buzz cut for women and custom color services

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East Brunswick area At Ulta I offer Relaxers Wrap Curls Press Curl Texture natural services buzz cut for women and custom color services

SEPHORA

SEPHORA

3.2(11 reviews)
6.8 mi

Love this place. Very clean. Felt comfortable and welcome. Specially, the receptionist.. beautiful…read moreinside out.

My Google review was removed so I am posting this here…read more Whoever worked the register on 2/27/2026 at 1:30 pm did not understand the difference between a return and an exchange and completely mishandled my transaction. I brought in two Eadem lip balms and one Dior lip balm. This cashier somehow exchanged my two Eadem lip balms for the Dior lip balm that I had already brought into the store, which makes absolutely no sense. To be very clear, I said I wanted to RETURN my two Eadem lip balms and then EXCHANGE my Dior lip balm for a different Dior lip balm shade. Instead, she processed it as if I was exchanging my two Eadem lip balms for the Dior lip balm I already owned. Because of this mistake, I was double charged for a lip balm I already had, which is completely unacceptable. These were supposed to be two DIFFERENT transactions and she put it into one. I later called the store and spoke to a cashier named Jenna, who laughed and dismissed the situation. She even acknowledged that the cashier was at FAULT, yet still told me that they would not refund me and that I should dispute the charge with my bank. Being told to go through my bank to correct a mistake that was clearly made by the cashier at SEPHORA is extremely frustrating and unprofessional. She then told me to Google the Sephora customer service number as she did not want to provide me it and promised me that if I called I would get my refund but I still have no refund. I asked if I can come in s store and show my receipt and get a refund instead and was told that they won't refund me in store. This entire experience was upsetting and incredibly disappointing. If this is how loyal Sephora customers are treated when a clear mistake is made by your employee then you have lost me as a customer. I am still waiting for my refund and for the store to correct their mistake.

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SEPHORA
SEPHORA
SEPHORA

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JCPenney - My silver shoes

JCPenney

3.0(22 reviews)
0.2 mi
•$$

I defy anyone to distinguish last season's v-neck sweater from the current version. So three cheers…read morefor a clearance sale that is tantamount to shoplifting. I also defy anyone to distinguish the 1980 version of JC Penney from the current one. For years, I've been reading about their "comeback" and umpteenth brand revitalizations while the store looks more and more like a Sears wannabe during the last days of Pompeii. Come on fellas buy a can of paint and sweep out those cobwebs. While I'm waiting for Godot, I'll content myself with an entirely new winter wardrobe at 1980 prices but wonder how much longer this legacy retailer can hang on. Four stars for the bargains.

We used to be a country. A proper country. Now, I watch YouTube videos of 80s mall footage to fall…read moreasleep. JCPenney belongs among these time capsules. And I'm not saying that to be shady. The fact is, malls are dying. Keeping a legacy store open like Penneys requires a lot of gumption - and a little less inventory to make it work. I usually have great luck shopping their site and having it delivered free to the store for pickup, fwiw. Still, it was The Night Before A Trip and we needed odds and ends and Penneys in-store shopping came through bigly. My mom got a super cute plus size puffer coat - we LOVE when stores carry plus sizes in store. And I got a pair of silver loafers that are show stoppers. $24 versus the $100+ other retailers were charging. And in true anachronistic fashion, my mom also picked up a pair of black tights - plus size at that. Kind of incredible honestly. I'm not mad at it. The employees were super nice, too.

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JCPenney - Kimchi makeup, in "seventeen", my favorite shade.

Kimchi makeup, in "seventeen", my favorite shade.

JCPenney - Elevators

Elevators

JCPenney - Optical Center by the west entrance

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Optical Center by the west entrance

Perfuroma - cosmetics - Updated May 2026

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