I can't say I've ever paid much attention to my shoes, other than my running shoes, which I've…read morealways bought at JackRabbit in Morristown (I think the store has been re-named "FleetFleet"). A few exceptions to that rule come to mind: Decades ago, when I was going to meet my birth mother for the 1st time, I wanted a good pair of black shoes. I went to the Bridgewater Commons Mall (across the street from where DSW is now) and went to a store that seemed sufficiently high-end, although the name of it escapes me now. I spent a lot of money on a pair of black shoes, and I guess the impression I made was positive, although I don't remember that the shoes themselves lasted very long, despite the high price. Or that they were all that comfortable. Another time, I was going on a job interview, and I needed a good pair of black shoes. I remembered going to the Woodbury Commons Mall in upstate NY when I was going on a 1st date and wanted some good shirts. My old friend swore by Woodbury Commons, and we went up at night, just before closing time, and I got some decent shirts for not a lot of money. The romance didn't last too long, but I still have the shirts. So, remembering that, I went up to Woodbury on a Sunday afternoon (minus my old friend) to buy some shoes. Big mistake! The parking lot was a migraine-inducing nightmare (I actually did leave the mall that day with a migraine), and the shoe store was utter chaos, with no salesclerk in sight, and what seemed to be a rabid, riotous mob grabbing up shoes indiscriminately. Basically, you were on your own. I bought a pair of ill-fitting shoes (I guess the days where a salesclerk measures the size of your foot with that big metal device are long gone...they definitely are at Woodbury Commons, in any event!) that caused my feet real discomfort for a year or 2 and then disintegrated. (PS- I didn't get the job.) DSW? My old friend swears by them and comes often to browse through row after row of shoes. Often, I'll accompany him, bored out of my mind, although when a Borders existed on this same location, and I used to work in nearby Piscataway, I'd come here often on my lunch hour to browse through books and CDs. So, this huge, cavernous warehouse does bring back some bittersweet memories. I came for myself once, when I needed to buy...you guessed it...black shoes. I don't remember that there was a lot of sales help available, but I did find a pair in my size that looked acceptable. The price didn't seem all that cheap to me, but then I'm not really up on what the market will bear when it comes to black shoes. When I went up to the counter to purchase the shoes, the guy ringing me up was pretty aggressive about me giving him my email address. He didn't get it, but it left an unpleasant aftertaste (although I've gone through the same thing at virtually any Barnes & Noble bookstore I've patronized). The shoes were ok, but...once again...they didn't last all that long. A few years ago, at my current job, I had to once again purchase a pair of black shoes. At that point, I went onto the Amazon website, put in my shoe size, and bought a pair of cheap black shoes, leaving it up to chance whether they would be any better or any worse than any other pair of black shoes I've bought over the past few decades. They arrived quickly at my doorstep, they were actually pretty comfortable and fit well, and I'm still wearing them, several years later. Cheap doesn't necessarily mean worse. Which also doesn't necessarily mean I've sworn off DSW if an emergency occurs, or I've been locked out of Amazon for some reason. Amazon worked for me at least once when it comes to shoes, but I can't really say buying shoes on the website is the smartest or most economical way to go about it. Seems a better idea is to actually hold the shoes in your hands and then try them on and walk around the carpet a bit before you purchase them. And DSW does have row after row of shoes, from the front area where Borders used to display their "sale" books, to the back, where I used to purchase DVD's and CD's back in the day. DSW has never been very crowded when I've been there, which is a relief, especially when I recall the ravening hordes at the Woodbury Commons. My old friend swears by DSW and their prices (although I have to say-- some call my old friend a cheapskate; the more magnanimous might call him frugal, a wary consumer with a limited budget seeking a bargain). As for me? Let me put it this way-- I'd definitely come here before braving again the nightmarish maelstrom of some crowded outlet like Woodbury Commons. But Amazon might still be my first choice.

Neater than other DSWs I've been to and very well organized. Staff is kind and helpful. I always…read morecome looking for one thing but I almost always leave with that PLUS something else. Great selection and good sales.

top notch. Friendly people. They will do their best to make you happy…read more I will be returning for sure.

Great service, very knowledgeable, and he took the time to help me and find the best solution for…read moremy foot/ankle problem. I could not recommend this store enough. My feet feel wonderful now! So thankful for his help and patience! When your feet hurt, everything hurts.

So don't come here for high fashion or superb quality, but definitely a great spot for last minute…read moreshopping when you need something cute and reliable. I always find one or two hidden gems in here. They're always slow at the register and the floor is often pretty dusty or sprinkled with glitter that gets on the bottom of some of the merchandise.. but as I said, this should be viewed as a "I just need something cute, cheap, and/or last minute" type of spot.

Love finale I can find anything here- for any occasion. I can picture an outfit an be sure I find…read morethat or something similar or better here .. affordable and trendy

I've been to the Benjamin Lovell store near Rittenhouse, and loved the selection and service. I…read moreneeded to do an exchange, and saw they had a store in Spring House so I decided to check it out. I had the good fortune of being helped by Nick - he was fantastic! So knowledgeable of the different shoe fits and styles, and very accommodating of my tons of questions. He answered all my questions, helped me pick out and try several different shoes, and we ended up finding a shoe that was incredibly comfortable and a great fit for my feet. He went above and beyond in bringing me a huge selection from inventory - even though the original shoes were purchased downtown, and I was just going to be exchanging them in his store. With people like Nick to help me, I'll definitely be back to check out the selection of shoes they have this Spring!

11/07/21 This was not my first time here, I continue to be a returning customer. I have always…read morereceived great customer service and today with Nick was exceptional. He was very personable, knowledgeable and very attentive to all customers. Always a great selection of shoes for men and women and a great addition to Springhouse, PA. Thank you Benjamin Lovell Shoes! Jennifer K.

Really great staff and owner who are so kind, thoughtful, and gentle with my little one. Little One…read moreneeded shoes ASAP and was not willing to get out of his stroller, and they were accommodating and efficient. Shoes were priced very reasonably and I was so pleased to find their selection of shoes are comfortable and good for toddler feet. I heard from the owner that COVID was not kind to them, and they will be soon be closing. Please stop by while you still can and stock up on shoes!

We were visiting NYC from California. My son's shoes got ruined in the snow and he needed new…read moreshoes. This place was downstairs from the building we were staying in, so it was convenient. I have to say the service was SPECTACULARLY EXCEPTIONAL!! I was blown away by the wonderful customer service from the owner. I wish we had places like this back home.

Great customer service. When you walk in you get the feeling like you are in a true shoe store…read more They provide you with the attention and service of a small business. Good selection and they are always willing to order a size or shoe they don't have in stock.

Kids need better quality shoes than are found at chain stores. These guys measure and fit each pair.read more

Its a barbershop now and the people, the environment, and the vibes is great. I like coming here my…read morebarber Alex be having me looking spiffy .

The best place to find retro Sneakers and upcoming styles , open till very late. Great customer…read moreservice. great prices. I really recommend this place. Definitely the best sneaker spot in Washington heights!!! For sure to have what you looking for. If they don't got it! They'll make it happen. You're just a phone call away. Love these guys!!!

I don't understand the hate here. Skechers is a casual footwear brand for aging, double-wide…read moreBoomers who can't really pull off Vans or Pack Sun any longer except in their own heads. They have all the styles and sizes you could possibly want at reasonable prices. The place is self-serve for the most part so I wasn't really feeling the "bad service" vibe that some have mentioned. There was someone there to take my money and offer a reasonably cheerful greeting... what more is really necessary. So if you're dragging your diabetic bunions and toe fungus to the next Stones tour, you could do worse than an extra wide pair of sketchers with the Velcro laces. The dirty little secret is Mick might be wearing a pair as well. Rock on.

Consistently closes before stated closing time. This is my second time at this location and the…read morefront doors were locked at 7:05 pm. While the front door says they should close at 8pm.

Best selection for quality shoes. The staff is patient and helpful and made my impromptu visit a…read morepleasure. My only issue was that there were so many great styles that I had a hard time deciding on only 2 pairs. Its very comforting to know that this shop owner takes pride in service and quality.

anna has the best selection of shoes for the whole family! she travels to italy and brings back…read morethe best in craftsmanship and style. i have been a customer of hers for over 20 years. you must stop in and you can't go wrong!