Staff is always helpful, friendly, and knowledgeable on products in store. Great selection and…read moreprices.

Nice store with helpful employees. I was just in browsing and didn't buy anything that day, but…read morestill no complaints about the store or staff. Famous has become one of my preferred shoe stores and they seem pretty consistent with service and selection.

Customer service great, too bad that on worker doesn't work there no more, he was amazingread more

We can find some decent shoes here, but don't expect any help from the staff. They don't greet you…read morewhen you come in and they stand at the counter gossiping and eating food. Not professional.

Excellent customer service. Easy return process! My go to shoe store! Thank you for making my…read moreshopping experience personal! I'll be back!

Super fast exchange by mail!! I ordered Crocs and they sent a pair with each shoe a different size…read more Now I give them 5 stars because I dropped them off to FedEx on a Tuesday for an exchange for the correct size and my exchange was delivered 3 days later on Friday. I felt that although it was a bummer that the order wasn't processed correctly initially, I appreciate their speedy response to correct the problem. Let's spread the good news just as fast.

Sign up for rewards, $15 off coupon!!! Some great kayaks here for summer!!! I've been looking!…read more$15 off bday coupon!!! Sales are always a hit! Come in store browse to see more clearance item!!! Father's Day gifts here!!!! Order online for quick curbside pick up!! Pink igloo ready for the lake! Great workers to help you find anything!!! And get it down and carry to your car!!! Maybe they will tie down the kayak to the top of the car!!! We can hope!

Nice staff. Clean aisles. Good selection. Great prices…read more It's the academy nearest the house! Will gladly return. Liz in shoe department treated us like VIP! So thank you from the Smiths Questions reach out!!! Respectfully, Bryan

Cool Tilly's location in Penn Square Mall featuring a wide selection of different apparel items and…read morealso skating stuff. Check it out!

Employee was nice but that was about it. Headache to make a return. Price not really worth the…read morevalue or experience.

My fiancé and I recently stopped in for some honeymoon attire. All 3 members of the staff greeted…read moreus and asked our names. The entire time we were shopping. Probably close to an hour. All three were very friendly and remembered both our names. Engaged in friendly conversation and had very good recommendations of clothing and footwear. It has been 5 plus years of pre covid since I have seen customer service to the level we experienced here. Hats off to this group!

I've never stepped foot into a Buckle store until today. I was greeted right away by an employee…read morenamed Trinity. She immediately helped me and pointed me in the direction of some flare bottom jeans that I asked for. She set up a fitting room right away and put some items in my dressing room she thought I'd like.... which I ended up buying haha.The jeans I thought I wanted I ended up not liking, she brought me some jeans she thought I might like and I ended up buying them both. I went in thinking I was going to maybe get lucky with finding one pair of jeans that I somewhat liked. But I left with 3 bottoms and a lot of tops ahha. I loved everything she picked and now I can't wait to go to the rodeo Saturday to wear my new jeans! Trinity was extremely good at her job and in suggesting items. I used to be a manager for a retail store and she definitely goes over and beyond a customers expectation. She knows her store well and the items they carry. I will definitely be back to shop at Buckle again and most importantly come back to shop with Trinity. She seems to know my style more than I do haha. She even picked a super cute outfit for my daughter. Thank you!

Reluctant to give this a four star review due to one female employee in the store, who was rude to…read moreboth other employees and to customers. She was walking around the store with her earbuds in not listening for request and questions from customers. The other employee in the store overheard my question and came from across the store to assist and then calmly and politely told the female employee that while she could wear earbuds while on the sales floor she could only have one in that way she hear requests and could assist customers when they asked for help. This female employee then started yelling and ranting and trying to pull me into the situation. Then she went off toward the bathrooms and was yelling so loud that we could still hear her out on the sales floor. The male employee continued to assist me, helping me find the exact shoe and size I needed. And then, at the checkout made sure to offer me discounts for becoming a Sketchers Plus member. He was polite and kind and very helpful in a situation where I would have walked out of the store, if my only interaction had been with the female sales clerk on the floor. If nothing else this employee needs some customer service training. I really love the new shoes I purchased! I got a pair of Navy Reggae Slim - Meadow Grazer sandals, and they are extremely comfortable and provide arch and heal support while walking. I also got the Skechers Slip-ins: Go Walk Air Cooler Goga Mat in Charcoal and Purple. These feel like I'm walking on air! Lots of support and cradles my foot gently while giving the cushioning I need for a recent case of planters fasciitis.

There is a female that walks around....does not smile or approach you to see if you need some help…read more She walked by me Quickly. Had to ask one of the male workers to help me. Then I had to get the shoes off the top shelf with no help

This is a great western ware store for both high quality items and full service. The prices are for…read morethe quality of the product. I shop here for my husband for both nice shirts and tshirts as well as boots. One perk of shopping here is they have complementary whiskey, bourbon, beer and water! The staff is very friendly and helpful and go above and beyond to make your shopping experience a great one.

I spent a lot of time and money there but it was worth it! The salespeople were great and helped…read moreme convince my husband that he really did need those beautiful ostrich boots