Tony did an excellent job helping me understand why my shoes that I bought 4 years ago but have…read moreonly worn about 6 times were no longer providing the comfort/support I need while playing volleyball. Is everyone else aware that shoes with rubber soles will degrade due to humidity and temperature variations while they are stored for 'future' use? I'll definitely be changing my buying habits and wearing shoes as soon as I get them. Also, ordered a pair of shoes that will better fit my EXTRA WIDE feet.

Over the past five years I have bought about 8 pairs of shoes (and sandals) here. I have…read morerecommended them to about 5 other people who bought shoes here. The past several times I felt like there was little interest in what I wanted to buy and just pushing what they had. Today I felt like the clerk wasn't even interested in selling anything to me. I am very specific about my shoes and walking socks and there was really zero interest in what I wanted. I used to enjoy it here but the last few times I felt like I may as well buy it from a vending machine. I will not be back or recommend this store anymore.

This place has been in business for many years. You will get custom fit and full service their…read moreshoes are well made and will last.

I didn't get the woman's name who waited on us Monday but she was amazing with my 3 yr old…read moregranddaughter. It was her first time going to a shoe store. I wanted a place that would measured her feet so we could get the right size for her. She had a blast! Thank you we found the best place!

I absolutely LOVE Clothes Mentor! I am a tall big girl and they always have something for me in…read moreclothing! They also carry large size shoes and sometimes I get a pair. Plus I love purses as well. Always organized and the sizes are all on order including the shoes. The prices I think are great and reasonable.. and you can't beat the $1 sales!! The rewards are good too. Great people and always helpful.

I came on here with a heavy heart.. I didn't want to jump into any assumptions just because of a…read more"possible bad experience" but after more than 3 incidents and talking to other fellow people of color and Edmond Latino community Its confirmation of racism is accurate. You think we can't tell when you are acting differently to us than others? And your rudeness shows. The questioning, the attitude, the way you your tone and face changes To the way you welcome in only certain people and not others.. and questions that you know you ask... It's very clear. I witnessed how you treated others. I interviewed others who worked here priorly too. Some sad things you've said. Very concerned for the atmosphere you've created. Shame on you...

Best boots ever. Bought 2 pair of ostrich and will get a custom pair made soon. Carson at the…read moreFrisco location was very helpful.

Very baller boot and clothing shop that has a wide selection, friendly staff and quality products…read moreworth their value/price. Also located in the First National Building. Recommended!

I really love the Classen Curve Red Coyote, so my expectations were high for this shop now that we…read morelive in Edmond. I came in a few weeks ago to pick out a pair of shoes for all the walking I've been doing since we moved to a neighborhood with trails. It was early, and the employees outnumbered customers two to one, which was a nice change from every other shopping experience I've had lately. The young man who helped me was wonderful and I regret I did not remember his name for my review. I got on the treadmill to see my gait, and then we tried on some shoes. I ended up getting a pair of asics, and I really like them. But probably the most important part of the transaction was learning something that will likely help us for years to come. My son, age four, has one foot that is a full size bigger than his other foot, making it hard to shop for shoes. I found out that RC has a program to help with this. You can get shoes in two different sizes, and they just charge you for one pair, plus 25% of the cost of the second pair. They're able to recoup the rest of the money thanks to a partnership with the manufacturers. I don't think this applies to every brand they carry, but maybe 2-3 different lines. Having fully expected to pay 100% of the price of the second pair of shoes for him, this is a very nice surprise, and I wanted to make sure that more people knew this was possible.

I had been buying my running shoes here for a while and decided to order a pair this time for color…read moreand ordered my wife a pair as well. An issue arose where I thought the size might be wrong so I went in to discuss it and there was an attitude of displeasure when I asked that it be changed. So instead of pressing I tried a pair on in the color they had to see if I was right and I was not. No change was necessary so I just said never mind on making the change to the order. At that point the lady who was actually friendly and helpful said she was already in the process but that she would back out and correct it back. None of this was an issue really. That came later. At the original date of order I was told 7-10 business days to arrive. Not realizing that it reset the day when I went in for the size change I was told in a rather demeaning way by a manager that I didn't request to come out but was brought out by the girl trying to figure where this order was and couldn't. She was adamant that it hadn't been 10 business days and that they would call me when they came in. I let her attitude slide since she didn't know the situation. Two days later I went in to get some features socks and while checking out I asked the associate helping me if there was an update one the order. My mistake obviously. This was a different associate than before so she has the same issue and without asking goes and gets a manager to help. Well it's the same one as two days before and she immediately pulls up the order and give me the date she sees go my order turns the screen around o show me when I placed the order and say "Look" points at the date and then proceeds to tell me the date that would be 10 business days which would have been the following day. Now I'm offended so I explain to her that that date was actually 3days behind when I ordered and I had come in to change sizes and it reset the day but I wouldn't have thought that would have any bearing on my wife's shoes but I said no worries I will take care of. So I went home and got my receipts for the order showing the original date and brought it back up there to show her that I wasn't pressing or pestering and I was only sling because I was in the store. She looked at me and literally walked over to the computer, pulled up the same screen turned it back around and said all she can see in the system is the date it shows for the order now. I wasn't even upset originally I was just trying to show that I wasn't trying to be a jerk and keep hounding them. AND beside all of this on that day would have been 10 business days for the reorder which then I was getting angry so I made it clear that her point was irrelevant since they should now be there. SMH. At this point we are 14 business days and 17 days from the original purchase date. Up to this point I was accepting some responsibility for going in and asking to change sizes. Now we are past that. At that point I was done with the manager or day shift leader or whatever she was so I said yeah just call when they get in and then I'd be done with them. Again knowing they should have been in that day. No call the rest of the day so I knew the next day would be 11 business days. So next day rolls around and I just went in and got a refund. Took the receipt in dealt with a pleasant manager and that why they get a 2 star and not a 1. To be honest though this wasn't the first time I felt like there was some obvious demeaning attitude displayed. Big River then got both shoe purchases as well as an extra pair which were all in stock and all colors available and will get all my future business. Still SMH. If you don't like your job or are bad with people go work in a different industry.

I had a great experience at this location. Ryan greeted us at the store, and left the situation…read moretill we were ready for assistance. This interaction lead to help my purchase decision. Can't wait to see the selection in the future.

There was plenty of staff but seemed to be hiding in the back room. Every time we come here to…read morepurchase expensive shoes, we have to look for someone to help us. Finally, a plain clothed, no name tag wondered over, and I asked if he worked there, and he said yeah. The selection wasn't good, but it is back to school. Customers shouldn't have to look for someone to help them.

Sign up for rewards, $15 off coupon!!! Some great kayaks here for summer!!! I've been looking!…read more$15 off bday coupon!!! Sales are always a hit! Come in store browse to see more clearance item!!! Father's Day gifts here!!!! Order online for quick curbside pick up!! Pink igloo ready for the lake! Great workers to help you find anything!!! And get it down and carry to your car!!! Maybe they will tie down the kayak to the top of the car!!! We can hope!

Nice staff. Clean aisles. Good selection. Great prices…read more It's the academy nearest the house! Will gladly return. Liz in shoe department treated us like VIP! So thank you from the Smiths Questions reach out!!! Respectfully, Bryan

This is a great western ware store for both high quality items and full service. The prices are for…read morethe quality of the product. I shop here for my husband for both nice shirts and tshirts as well as boots. One perk of shopping here is they have complementary whiskey, bourbon, beer and water! The staff is very friendly and helpful and go above and beyond to make your shopping experience a great one.

I spent a lot of time and money there but it was worth it! The salespeople were great and helped…read moreme convince my husband that he really did need those beautiful ostrich boots